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  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

Buyers are more apt to use a product right after they purchase it, a fact you need to ponder as you consider how to keep customers coming back for more. In this e-mail interview with HBS Working Knowledge's Manda Mahoney, Harvard Business... View Details
Keywords: by Manda Mahoney
  • Web

Harvard Business School

served as senior vice president and chief financial officer at Medtronic from 1993-2005. Before joining Medtronic, he was vice president and CFO at Union Texas Petroleum Corporation. From 1975-1982, Ryan was a vice president at Citicorp,... View Details
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

achieved global acclaim by launching successful missions to the moon and Mars at a fraction of the cost of prior Western missions. It is now faced with an important strategic dilemma—whether to continue exploring deep space in View Details
Keywords: Sean Silverthorne
  • Blog

What Black Executives Really Want

psychological safety in the workplace. Feeling safe means being able to express yourself, discuss difficult issues, take risks, collaborate freely with others—and even make mistakes—without repercussions.... View Details
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

shown to be associated with a 24% increase in US investors' equity FPI holdings. These results are robust to various controls, are not evident for debt capital flows, and are confirmed using an instrumental variables analysis. The use of... View Details
Keywords: Martha Lagace
  • October 2020
  • Case

Fiscal Responses to COVID-19

By: Rawi Abdelal, Rafael Di Tella, Vincent Pons and Galit Goldstein
For the first half of 2020, the COVID-19 crisis seemed on the verge of spiraling out of control. The business world struggled to figure out what COVID meant for macroeconomics. Extended restrictions limiting human interaction meant an end to normal economic production,... View Details
Keywords: Fiscal Policy; COVID; COVID-19; Economic Analysis; Economic Downturn; Economic Conditions; Economic Governance; Economic Systems; Economy; Health Pandemics; Finance; Policy; United States; Germany; France; European Union
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  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

documentation, litigation defense, and regulatory compliance. These excessive documentation requirements also strain the patient-physician relationship, reducing the time patients spend with their doctors and hampering effective... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

people are chronically disappointed and frustrated by their experiences as consumers and employees. We no longer trust large organizations to serve our needs. On every level, we are experiencing a divisive "us vs. them" mentality. Now, after decades of being... View Details
Keywords: by Martha Lagace
  • April 2013
  • Article

Overcoming Resistance to Organizational Change: Strong Ties and Affective Cooptation

By: Julie Battilana and Tiziana Casciaro
We propose a relational theory of how change agents in organizations use the strength of ties in their network to overcome resistance to change. We argue that strong ties to potentially influential organization members who are ambivalent about a change (fence-sitters)... View Details
Keywords: Organizational Change and Adaptation; Social and Collaborative Networks; Power and Influence; Health Industry; United Kingdom
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  • 12 Oct 2011
  • First Look

First Look: October 12

Reporting Authors:Karthik Ramanna Abstract In January 2013, Harvard Business School, in collaboration with the Journal of Accounting & Economics, will host a conference on research in corporate... View Details
Keywords: Sean Silverthorne
  • Web

Power and Influence for Positive Impact | HBS Online

completes an interactive question by dragging and dropping choices into two different categories Get social by collaborating with a global community of peers before, during, and after your course. Learners... View Details
  • 29 Sep 2014
  • Blog Post

Don’t leave this out of your job posting…

the day-to-day tasks but also final project deliverables, internship structure, and any distinct opportunities (i.e. working with CEO or other senior leaders, collaborating View Details
  • November 2008 (Revised August 2011)
  • Case

UnME Jeans: Branding in Web 2.0

By: Thomas J. Steenburgh and Jill Avery
This case introduces emerging Web 2.0 social media in virtual worlds, social networking sites, and video-sharing sites and encourages students to explore the opportunities and risks they present for brands. The case allows students to grapple with the strategic and... View Details
Keywords: Digital Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Consumer Behavior; Risk and Uncertainty; Social and Collaborative Networks; Internet and the Web; Apparel and Accessories Industry
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  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

organization and its employees. Podolny, Khurana, and Hill-Popper collaborated on an e-mail interview to explain their latest research for HBS Working Knowledge. Martha Lagace: As you wrote in your working paper, the past century saw a... View Details
Keywords: by Martha Lagace
  • 2013
  • Working Paper

Networks as Covers: Evidence from an On-Line Social Network

By: Mikolaj Jan Piskorski
This paper proposes that networks give actors a cover by giving them the excuse of sociability to engage in normatively prohibited market behaviors. I apply this hypothesis to actors in long-term exclusive relationships who are surreptitiously seeking new relationships... View Details
Keywords: Strategy; Behavior; Ethics; Relationships; Social and Collaborative Networks
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  • August 2014 (Revised August 2015)
  • Supplement

Opening the Valve: From Software to Hardware (B)

By: Ethan Bernstein, Francesca Gino and Bradley Staats
Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details
Keywords: Valve; Self-Managed Organizations; Organization Design; Strategy; Flat Organization; Video Games; Organization Alignment; Family Business; Steam; Steam Machine; Design; Games, Gaming, and Gambling; Human Resources; Collaborative Innovation and Invention; Technological Innovation; Leadership Style; Management Practices and Processes; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Groups and Teams; Alignment; Software; Hardware; Video Game Industry; Seattle
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  • 29 Aug 2024
  • Blog Post

Leni Peterson R. (MS/MBA 2023): Solving Big Problems Through Entrepreneurship

with a population of 23 million people. The city simultaneously has every possible water issue including scarcity, flooding, sinking, poor quality, and unequal access. It is here I realized how water touches every aspect of our lives, and... View Details
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

will affect his continuing collaboration with Jobs. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=809063 Butler, Shine, Stern & Partners Harvard... View Details
Keywords: Martha Lagace
  • 30 Mar 2010
  • First Look

First Look: March 30

people believe the risk decreases (negative recency) but at the same time exhibit more cautious behavior (positive recency). The rest of the difference is consistent with two well established mechanisms: judgment error and the use of... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2015
  • First Look

October 20, 2015

sponsorship collaboration between a major global financial institution (UBS) and a multi-site major museum (Guggenheim). The primary sources of data were interviews with key representatives over a 12-month... View Details
Keywords: Sean Silverthorne