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Show Results For
- All HBS Web
(3,658)
- People (5)
- News (794)
- Research (1,947)
- Events (27)
- Multimedia (32)
- Faculty Publications (1,036)
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- 11 Dec 2012
- First Look
First Look: Dec. 11
starting in 1992 with a focus on the three King codes of corporate governance (King I in 1994, King II in 2000, and King III in 2009). From a reporting perspective these reforms culminated in the "apply... View Details
Keywords: Sean Silverthorne
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
service relationships is neither well understood, nor consistently factored into service design. In this paper, two laboratory experiments and one field experiment, conducted in financial service contexts, document the negative effects... View Details
Keywords: Sean Silverthorne
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
and unequal, there is little direct evidence on the magnitude and sources of these frictions. We conduct a field experiment with 752 employees at a multibillion-dollar corporation to address these questions.... View Details
Keywords: Dina Gerdeman
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
always meet them? That sounds like marketing roulette. Amazon is known for its constant experimentation. It has the perfect website and Alexa technology for conducting endless experiments. It uses them to discover what people View Details
- 02 Apr 2013
- First Look
First Look: April 2
conduct an empirical investigation on the impact of pooling tasks and resources on throughput times in a discretionary work setting. We use an Emergency Department's (ED) patient-level data (N = 234,334)... View Details
Keywords: Sean Silverthorne
- 07 Apr 2008
- Research & Ideas
The Debate over Taxing Foreign Profits
Congress and the next president of the United States will be under pressure to make major changes to U.S. corporate tax policy, the consequences of which could have significant impact on profit and... View Details
Keywords: by Sean Silverthorne
- 12 Apr 2011
- First Look
First Look: April 12
conducts one of the first large-scale, establishment-level empirical studies of delegation within firms. Recent contributions to a rapidly growing theory literature have... View Details
Keywords: Sean Silverthorne
- 22 Mar 2016
- First Look
March 22, 2016
abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50793 forthcoming Production and Operations Management Enhancing the Practical Relevance of Research By: Toffel, Michael W. Abstract—This article seeks... View Details
Keywords: Sean Silverthorne
- 19 Jan 2011
- First Look
First Look: Jan. 18
Sarbanes-Oxley Act (SOX) to prevent such failures from happening again. The new rules looked promising. The majority of a board's directors now had to be independent. And senior executives were required to View Details
Keywords: Sean Silverthorne
- 29 Apr 2019
- Research & Ideas
Is the Digital Age Making Us Petty?
Zhang, assistant professor at Harvard Business School; and Michael I. Norton, HBS research director and Harold M. Brierley Professor of Business Administration, conducted a series View Details
Keywords: by Kristen Senz
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
and Field all understood that they needed consumer feedback. Success wasn't based on just what they offered as it came out of their factories or—in the case of Field—onto their sales floor. Wedgwood View Details
Keywords: by Martha Lagace
- 28 Aug 2012
- First Look
First Look: August 28
paper conducts one of the first large-scale, establishment-level empirical studies of delegation within firms. Recent contributions to a rapidly growing theory literature have... View Details
Keywords: Sean Silverthorne
- 10 Mar 2009
- First Look
First Look: March 10, 2009
Working Papers An Investigation of Earnings Management through Marketing Actions (revised) Authors: Craig J. Chapman and Thomas J. Steenburgh Abstract Prior research hypothesizes managers use "real actions," including the... View Details
Keywords: Martha Lagace
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
CFOs, and heads of audit committees. Their insights were instrumental in helping me unearth the performance implications of the processes I had discovered through surveys and case studies. Q: You View Details
Keywords: by Sarah Jane Gilbert
- 04 Aug 2009
- First Look
First Look: August 4
focusing on four principles: health systems improvement, HIV prevention and care, accompaniment, and social and economic support. By January 2007, the Rwinkwavu site had conducted 67,137 HIV tests and provided antiretroviral therapy to... View Details
Keywords: Martha Lagace
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think View Details
Keywords: by Sarah Jane Johnston
- 15 Jul 2014
- First Look
First Look: July 15
refinement to use is critical because it can lead to dramatically different predicted outcomes. To better understand which refinement is more predictive of actual behavior, we conduct a controlled experiment... View Details
Keywords: Carmen Nobel
- 26 May 2009
- Research & Ideas
Improving Market Research in a Recession
insight can help calibrate the optimal level of price promotion offers. Experience also reveals proxies: in tough times, some marketers use research results from Sweden as a proxy for Scandinavia, rather than View Details
Keywords: by John Quelch
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
research firm Civic Science, which conducts surveys placed on news and entertainment websites. The research survey began on April 2, 2015, the day Indiana’s governor signed the revised version of the RFRA.... View Details
- 27 Mar 2012
- First Look
First Look: March 27
resources, Tanzania receives very few tourists and revenues from tourism. To explore the determinants of this performance, I conduct an international survey for upscale hotel managers to measure supply-side... View Details
Keywords: Carmen Nobel