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Show Results For
- All HBS Web
(11,231)
- People (42)
- News (3,507)
- Research (5,561)
- Events (26)
- Multimedia (137)
- Faculty Publications (3,023)
- 2009
- Working Paper
Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance
By: Robert S. Huckman and Bradley R. Staats
In this paper, we consider how the structures of tasks and teams interact to affect team performance. We study the effects of diversity in experience on a team's ability to respond to task changes, by separately examining interpersonal team diversity (i.e., differences... View Details
Keywords: Familiarity; Knowledge Use and Leverage; Groups and Teams; Projects; Experience and Expertise; Diversity; India
Huckman, Robert S., and Bradley R. Staats. "Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance." Harvard Business School Working Paper, No. 09-145, June 2009. (Revised August 2009, November 2009, April 2010, August 2010; revise and resubmit, Manufacturing and Service Operations Management.)
- 01 Jun 1999
- News
A Random Sampling of HBS Graduates in the News
and reports the station and approximate time she heard a song, she receives information about the song and how to purchase the CD on which it appears. With the troubled Salt Lake City Winter Olympics Organizing Committee sorely in need... View Details
Keywords: Nancy O. Perry
- 17 Sep 2001
- Research & Ideas
Why E-commerce Didn’t Die With the Fall of Webvan
delivery services should not be discounted too soon, according to HBS professor and marketing specialist John A. Deighton. As Deighton explained in the article "Who Wanted Webvan to Survive?" published last summer in The Boston Globe, the biggest fans View Details
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
a basis for collaboration and consensus, which is what one needs to focus on with a legislative branch that’s effectively tied. One of the considerations for any leader is: What is possible versus what would... View Details
Keywords: by Dina Gerdeman
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
internal data with government to gain understanding into their employees—providing insight, for example, into health behavior of workers in different neighborhoods. “There is so much data now, it’s exhilarating—and frightening,” says... View Details
- 01 Apr 1999
- News
A Random Sampling of HBS Graduates in the News
Lawrence S. Kramer (MBA '74), who spent twenty years as a newspaper reporter and editor for publications such as the Washington Post and the San Francisco Examiner, was himself in the news last January. Kramer's financial information company, CBS MarketWatch.com,... View Details
- 11 Jan 2024
- Blog Post
My Summer of Joy with the National Parks Service
responsible for documentation, research, and maintenance of shipwrecks, reefs, downed WWII planes, boat docks, and everything in between. My role was to help them design a more sustainable operating and funding model to ensure their... View Details
- 2023
- Article
Comparison of COVID-19 Hospitalization Costs across Care Pathways: A Patient-level Time-driven Activity-based Costing Analysis in a Brazilian Hospital
By: Ricardo Bertoglio Cardoso, Miriam Allein Zago Marcolino, Milena Soriano Marcolino, Camila Felix Fortis, Leila Beltrami Moreira, Ana Paula Coutinho, Nadine Oliveira Clausell, Junaid Nabi, Robert S. Kaplan, Ana Paula Beck da Silva Etges and Carisi Anne Polanczyk
The COVID-19 pandemic raised awareness of the need to better understand where and how patient-level costs are incurred in health care organizations. This study used time-driven activity-based costing to estimate COVID-19 patient-level hospital costs in a Brazilian... View Details
Cardoso, Ricardo Bertoglio, Miriam Allein Zago Marcolino, Milena Soriano Marcolino, Camila Felix Fortis, Leila Beltrami Moreira, Ana Paula Coutinho, Nadine Oliveira Clausell, Junaid Nabi, Robert S. Kaplan, Ana Paula Beck da Silva Etges, and Carisi Anne Polanczyk. "Comparison of COVID-19 Hospitalization Costs across Care Pathways: A Patient-level Time-driven Activity-based Costing Analysis in a Brazilian Hospital." BMC Health Services Research 23, no. 198 (2023).
- July 2021
- Article
Electronic Trace Data and Legal Outcomes: The Effect of Electronic Medical Records on Malpractice Claim Resolution Time
By: Sam Ransbotham, Eric Overby and Michael C. Jernigan
Information systems generate copious trace data about what individuals do and when they do it. Trace data may affect the resolution of lawsuits by, for example, changing the time needed for legal discovery. Trace data might speed resolution by clarifying what events... View Details
Keywords: Analytics and Data Science; Lawsuits and Litigation; Digital Transformation; Welfare; Health Industry
Ransbotham, Sam, Eric Overby, and Michael C. Jernigan. "Electronic Trace Data and Legal Outcomes: The Effect of Electronic Medical Records on Malpractice Claim Resolution Time." Management Science 67, no. 7 (July 2021): 4341–4361.
- 01 Apr 1997
- News
Critical Information: MIS Monitors the Ever-Changing World of IT
no longer being used as just a tactical resource, it's now fundamentally influencing business strategy and competition," says Richard L. Nolan, MBA Class of 1942 Professor of Business Administration, who... View Details
Keywords: Elaine Gottlieb
- 08 Jul 2002
- What Do You Think?
Have We Carried the Concept of Alignment Too Far?
responsible for the accuracy of financial reports. Others might include directors among those held responsible, with at least the confiscation of all incentive pay gained as a result View Details
Keywords: by James Heskett
- 14 Jul 2020
- Blog Post
Creating Inclusive Recruiting Events in a Time of Innovation
tours, and interactive remote experiences. An important piece of the conversation around innovative recruiting is ensuring that recruiting events support diversity, inclusion, and belonging. When moving an event online, organizations... View Details
Keywords: All Industries
- 08 Nov 2017
- Research & Ideas
Handgun Waiting Periods Prevent Hundreds of Homicides Each Year
currently have waiting periods.) Yet this research shows that even if a waiting period isn’t necessary to complete a background check, it can serve the important purpose of slowing down gun purchases long enough to prevent deaths. “If the... View Details
Keywords: by Dina Gerdeman
- 08 Jan 2018
- Research & Ideas
The Startling Percentage of Financial Advisors with Misconduct Records
implementation is now under a review initiated by the White House. The regulation requires financial advisors who handle retirement investments to operate in the best interests of their clients. Proponents say the rule is View Details
Electronic Trace Data and Legal Outcomes: The Effect of Electronic Medical Records on Malpractice Claim Resolution Time
Information systems generate copious trace data about what individuals do and when they do it. Trace data may affect the resolution of lawsuits by, for... View Details
- 2009
- Working Paper
Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge
By: Heidi K. Gardner
In this paper, I develop and empirically test the proposition that performance pressure acts as a double-edged sword for teams, providing positive effects by enhancing team motivation to achieve good results while simultaneously triggering process losses. I conducted a... View Details
Keywords: Experience and Expertise; Knowledge Use and Leverage; Performance Effectiveness; Performance Expectations; Groups and Teams
Gardner, Heidi K. "Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge." Harvard Business School Working Paper, No. 09-126, April 2009. (Revised January 2012.)
- 09 Dec 2015
- Research Event
When Hosts Attack: The Competitive Threat of Online Platforms
In the online marketplace, oodles of retailers and developers rely on “platforms” such as Amazon.com, the Apple App Store, Facebook, and Twitter to get their products and services into the hands of users.... View Details
- 23 Oct 2019
- News
Exploring Big Issues at the Intersection of Business and Society
For example, in “Reimagining Capitalism,” Rebecca Henderson, the John and Natty McArthur University Professor, examined how the private sector might play a major role in driving the systemic change needed to address big problems like... View Details
Keywords: Educational Innovation
- 07 Jun 2017
- Research & Ideas
How an African History Scholar Became a Modern Righter of Wrongs
conducting intensive field research in rural Kenya and other parts of the former British Empire, argues that there are clear parallels between academic knowledge and business intelligence. Elkins conducting field research in Kiambu, Kenya... View Details
Keywords: by Carmen Nobel
- February 2025
- Article
Variation in Batch Ordering of Imaging Tests in the Emergency Department and the Impact on Care Delivery
By: Jacob C. Jameson, Soroush Saghafian, Robert S. Huckman and Nicole Hodgson
Objectives: To examine heterogeneity in physician batch ordering practices and measure the impact of a physician's tendency to batch order imaging tests on patient outcomes and resource utilization.
Study Setting and Design: In this retrospective study, we used... View Details
Study Setting and Design: In this retrospective study, we used... View Details
Keywords: Health Care; Operations Management; Productivity; Health Care and Treatment; Operations; Outcome or Result; Resource Allocation; Health Industry; United States
Jameson, Jacob C., Soroush Saghafian, Robert S. Huckman, and Nicole Hodgson. "Variation in Batch Ordering of Imaging Tests in the Emergency Department and the Impact on Care Delivery." Health Services Research 60, no. 1 (February 2025).