design process - Publications - Faculty & Research

26 Aug 2024
Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details

Keywords: by Michael Blanding; Information Technology; Information; Technology

Web

Smaller Collections - Photography Collections - Historical Collections

The Photographic Illustrators, Inc. sponsored the exhibit to promote an importance of design in commerce and industry, demonstrate that beauty and sales values were complimentary to civilization, and to emphasize a trend toward a national... View Details

03 Nov 2015
First Look

November 3, 2015

behavioral hazard, providing a theoretical foundation for value-based insurance design and a way to interpret behavioral "nudges." Once behavioral hazard is taken into account, health insurance can do more than just provide... View Details

Keywords: Sean Silverthorne

12 Jun 2019
Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

bang your head for hours trying to find the root cause of a hard bug. But you bring over a colleague and talk through the situation and often a solution will appear. They didn’t tell you the answer, but the process of conversation brought... View Details

Keywords: by Julia Austin

20 Dec 2004
Research & Ideas

How an Order Views Your Company

Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think of OMC as the process that... View Details

Keywords: by Sarah Jane Johnston

20 Aug 2001
Research & Ideas

Making an Ally of Uncle Sam

influence them. More specifically, this approach steers attention away from the political processes whereby administrative policies are formed and implemented . . . . These difficulties are compounded by the typical simplifying device of... View Details

Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar

15 Aug 2019
Blog Post

The Social Enterprise Initiative at HBS

government. I worked on a startup during my first year with students from the Graduate School of Design and the Graduate School of Education. This place is great if you know what you want to do and want to go deeper. It is also a great... View Details

01 Jun 1996
News

Four Professors to Retire

chairman of both the MBA and doctoral programs. Much of Christenson's research has focused on organizations as learning systems, examining the processes by which they adapt to their environments. He has also considered how... View Details

Keywords: Elaine Gottlieb and John Prestage

01 Dec 2015
News

Golden State of Mind

to some. “He asked tough questions, even hardware-related stuff,” DU alum Surbhi Sarna told Bloomberg Business last year. “...He was giving us design ideas.” Draper invested in Sarna’s nVision Medical, a medical device company for women’s... View Details

Keywords: Julia Hanna

06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

In this uncertain economic climate, downsizing and layoffs are a sadly frequent occurrence. Although bad news is always painful to deliver and to hear, the process of conducting "necessary evils"—such as layoffs or firings—can... View Details

Keywords: by Martha Lagace

27 Apr 2021
Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

Trust Organizational Behavior and Human Decision Processes Alisa Yu, Justin M. Berg, and Julian Zlatev “People often respond to others’ emotions using verbal acknowledgment (e.g., “You seem upset”). Yet, little is known about the... View Details

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

like Atul Gawande, US health care may be in the process of discovering management. Of course, hospital administration has been with us as long as hospitals. But the administrator has always been a second class citizen in the workplace, a... View Details

Keywords: by Jim Heskett; Health

05 Jul 2004
Research & Ideas

Radical Change, Entrepreneurial Opportunity

that insights into these questions can also help entrepreneurial firms understand where opportunity lies and how they can exploit it. Q: Is it fair to say that companies are cognizant of their own technology strengths and push the dominant technology View Details

Keywords: by Michael J. Roberts; Technology

Profile

Phillip Michael Strazzulla

prospective tech startup. His startup venture, LifeGuides.me, is essentially an online career advice service designed to help college graduates and young professionals make better, more informed career decisions so they can avoid a... View Details

06 Sep 2016
First Look

September 6, 2016

assisting buyers with the move and with their decisions about what to keep and to discard. Sales took off. The key to successful innovation is identifying jobs that are poorly performed in customers’ lives and then designing products,... View Details

Keywords: Carmen Nobel

18 Oct 2011
First Look

First Look: October 18

environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two types of customers: waste generators who pay for waste disposal service and... View Details

Keywords: Sean Silverthorne

Web

Supplemental Financial Information | Annual Report 2024

Supplemental Financial Information Financial Overview Harvard Business School’s economic model is designed to support the School’s mission of educating leaders who make a difference in the world. Prudent management of financial resources... View Details

19 Nov 2012
Research & Ideas

LEED-ing by Example

Leadership in Energy and Environmental Design (LEED) standard. After local governments decided to pursue LEED certification for their own buildings, there was an uptick in the number of local architects, general contractors, and other... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities

14 Apr 2009
First Look

First Look: April 14, 2009

these settings. In this paper we set out to accomplish both tasks by investigating the implementation of a lean production system at an Indian software services firm. Combining a detailed case study and empirical analysis we document the internal View Details

Keywords: Martha Lagace

12 Jul 2006
Research & Ideas

Competition the Cure for Healthcare

the various actors in the system are not designed around value, nor is competition reinforcing improvements in value. For example, let's take the prescription drug benefit, the big reform of today that everyone is talking about. This is... View Details

Keywords: by Roger Thompson; Health

Publications