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Show Results For
- All HBS Web
(8,934)
- People (5)
- News (1,732)
- Research (5,831)
- Events (45)
- Multimedia (319)
- Faculty Publications (4,598)
- March 2002 (Revised May 2007)
- Case
Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)
By: V.G. Narayanan and Lisa Brem
The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain a competitive advantage in Canada's increasingly crowded financial services market. The case presents two pricing and customer management issues: one from the point... View Details
Keywords: Customers; Customer Relationship Management; Price; Perspective; Marketing; Competitive Advantage; Financial Services Industry; Banking Industry; Canada
Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)." Harvard Business School Case 102-072, March 2002. (Revised May 2007.)
- 31 May 2012
- Other Presentation
Creating Shared Value: The Path Forward
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); On Competition (Harvard... View Details
Porter, Michael E. "Creating Shared Value: The Path Forward." Shared Value Leadership Summit, FSG, Boston, MA, May 31, 2012.
- 15 Sep 2016
- News
Harvard Business School Flunks America for Federal Policy
- 27 Sep 2011
- Other Presentation
Creating Shared Value in Sports
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Porter, Michael E. "Creating Shared Value in Sports." Beyond Sport United, New York City, NY, September 27, 2011.
- 24 Oct 2011
- Other Presentation
The Role of Business in Society: Creating Shared Value
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Porter, Michael E. "The Role of Business in Society: Creating Shared Value." Institute for Strategy and Competitiveness, Quito, Ecuador, October 24, 2011.
- May 2011
- Other Presentation
Creating Shared Value: Redefining Capitalism and the Role of the Corporation in Society
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); ―What is Strategy? (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Porter, Michael E. "Creating Shared Value: Redefining Capitalism and the Role of the Corporation in Society." Institute for Strategy and Competitiveness, Antofagasta, Chile, May 2011.
- 12 Jul 2012
- Other Presentation
Transforming Strategy: Creating Shared Value
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Porter, Michael E. "Transforming Strategy: Creating Shared Value." AllWorld Summit@Harvard, Harvard Business School, Boston, MA, July 12, 2012.
- January 2015
- Case
Eataly: Reimagining the Grocery Store
By: Sunil Gupta, Michela Addis and Ruth Page
Within a few years of its operations, the Italian-based supermarket Eataly created a lot of buzz and excitement among consumers and media. Eataly's initial success was even more impressive in an industry known for its intense competition and low margins. How did Eataly... View Details
Keywords: Customer Engagement; Innovation; Retailing; Supermarkets; Agribusiness; Customers; Entrepreneurship; Food; Marketing; Retail Industry; Food and Beverage Industry; Europe; Asia; North and Central America
Gupta, Sunil, Michela Addis, and Ruth Page. "Eataly: Reimagining the Grocery Store." Harvard Business School Multimedia/Video Case 515-708, January 2015.
- 29 Mar 2012
- Other Presentation
Regional Competitiveness: The Role of Clusters
This presentation draws on ideas from Professor Porter’s articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), “Building the Microeconomic Foundations of Competitiveness,” in The Global Competitiveness Report (World Economic... View Details
Porter, Michael E. "Regional Competitiveness: The Role of Clusters." Toronto Region Economic Summit, Toronto, Canada, March 29, 2012.
- 27 Sep 2012
- Other Presentation
Bulgarian Competitiveness: A Framework and Preliminary Evidence
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "Building the Microeconomic Foundations of Competitiveness," in The Global Competitiveness Report... View Details
Porter, Michael E. "Bulgarian Competitiveness: A Framework and Preliminary Evidence." Meeting with President of Bulgaria, Boston, MA, United States, September 27, 2012.
- October 1992 (Revised September 1996)
- Case
McDonald's Corporation
By: David M. Upton and Joshua D. Margolis
McDonald's has over many years built an operating strategy based on consistency and quality through a limited product range. Competitive forces have drawn the company into a much wider variety of foods and services in order to maintain growth. Now, new competitors... View Details
Keywords: Corporate Strategy; Diversification; Problems and Challenges; Environmental Sustainability; Quality; Competitive Strategy; Growth and Development Strategy; Operations; Integration; Food and Beverage Industry; United States
Upton, David M., and Joshua D. Margolis. "McDonald's Corporation." Harvard Business School Case 693-028, October 1992. (Revised September 1996.)
- 29 Jun 2005
- Other Presentation
Chile’s Competitiveness: Where Does the Country Stand?
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "The Microeconomic Foundations of Economic Development," in The Global Competitiveness Report 2004, (World Economic... View Details
Porter, Michael E. "Chile’s Competitiveness: Where Does the Country Stand?" Institute for Strategy and Competitiveness, Santiago, Chile, June 29, 2005.
Olivia Zhao
Olivia Zhao is a doctoral student in Health Policy (Management). Her research interests center on the relationship between competition and innovation, with a particular focus on the pharmaceutical industry and prescription drug policy.
She will... View Details
She will... View Details
- July 1998
- Case
Microsoft--1995 (Abridged)
By: Tarun Khanna and David B. Yoffie
Focuses on how Microsoft built one of the world's greatest franchises and poses questions about what, if anything, can stop the company. Teaching purpose: To teach building competitive advantage, the advantages of bundling, and the sustainability of competitive... View Details
Keywords: Competitive Strategy; Competitive Advantage; Business Strategy; Corporate Strategy; Horizontal Integration; Information Technology Industry; Computer Industry
Khanna, Tarun, and David B. Yoffie. "Microsoft--1995 (Abridged)." Harvard Business School Case 799-003, July 1998.
- 9 Jun 2011
- Other Presentation
Creating Shared Value: Redefining Capitalism and the Role of the Corporation in Society
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Keywords: Society
Porter, Michael E. "Creating Shared Value: Redefining Capitalism and the Role of the Corporation in Society." Shared Value Leadership Summit, FSG, Cambridge, MA, June 9, 2011.
- 2 Mar 2011
- Other Presentation
The Future of Corporate Citizenship: Creating Shared Value
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Porter, Michael E. "The Future of Corporate Citizenship: Creating Shared Value." Celebrating Corporate Citizenship Forum, New York Stock Exchange, New York City, NY, March 2, 2011.
Powerlifting Professor
What do free weights and academic research about patent trolls have in common? If you’re Lauren Cohen, the L.E. Simmons Professor of Business Administration at Harvard Business School, more than you’d think. Professor Cohen, a competitive powerlifter and... View Details
- 22 Jun 2011
- Other Presentation
Creating Shared Value: Redefining Capitalism and the Role of the Corporation in Society
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); ―What is Strategy? (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Porter, Michael E. "Creating Shared Value: Redefining Capitalism and the Role of the Corporation in Society." Unilever CEO Forum, June 22, 2011.
- 12 Jul 2011
- Other Presentation
Creating Shared Value: Redefining Capitalism and the Role of the Corporation in Society
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); and On... View Details
Porter, Michael E. "Creating Shared Value: Redefining Capitalism and the Role of the Corporation in Society." Mitsui HBS Global Management Program, Boston, MA, July 12, 2011.
- 2 Aug 2012
- Other Presentation
What Is Strategy: Issues for the World Bank
This presentation draws on ideas from Professor Porter's books and articles, in particular, Competitive Strategy (The Free Press, 1980); Competitive Advantage (The Free Press, 1985); "What is Strategy?" (Harvard Business Review, Nov/Dec 1996); and On Competition... View Details
Porter, Michael E. "What Is Strategy: Issues for the World Bank." World Bank Strategy Discussion, Washington, DC, August 2, 2012.