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Show Results For
- All HBS Web
(2,952)
- People (4)
- News (659)
- Research (1,819)
- Events (4)
- Multimedia (5)
- Faculty Publications (1,090)
- 10 Aug 2015
- News
Support for the Healers
has never been more important.” Central to Point of Care’s mission is the belief that patient care improves when health care providers are well supported. In addition to her finance, HR, and strategy responsibilities, Sandford also... View Details
- October–December 2022
- Article
How Psychological Safety and Feeling Heard Relate to Burnout and Adaptation Amid Uncertainty
By: Michaela J. Kerrissey, Tuna Cem Hayirli, Aditi Bhanja, Nicholas Stark, James Hardy and Christopher Peabody
Background: Psychological safety—the belief that it is safe to speak up—is vital amid uncertainty, but its relationship to feeling heard is not well understood.
Purpose: The aims of this study were (a) to measure feeling heard and (b) to assess... View Details
Purpose: The aims of this study were (a) to measure feeling heard and (b) to assess... View Details
Keywords: Burnout; Crisis; Psychological Safety; Feeling Heard; Process Adaptation; Interpersonal Communication; Well-being; Health Care and Treatment; Adaptation
Kerrissey, Michaela J., Tuna Cem Hayirli, Aditi Bhanja, Nicholas Stark, James Hardy, and Christopher Peabody. "How Psychological Safety and Feeling Heard Relate to Burnout and Adaptation Amid Uncertainty." Health Care Management Review 47, no. 4 (October–December 2022): 308–316.
- June 2018
- Teaching Note
The Transformation of Microsoft
By: C. Fritz Foley and F. Katelynn Boland
Teaching Note for HBS No. 218-048. In early 2015, Amy Hood, CFO of Microsoft, and the rest of the senior leadership team faced a set of fundamental choices. The firm had opportunities to serve customers in ways that would be associated with higher growth but lower... View Details
- July 2003 (Revised August 2003)
- Case
Meloche Monnex
Meloche Monnex is outperforming industry growth and profitability, thanks to its focus on affinity groups (mostly university alumni) and innovative telemarketing techniques. Should e-mail marketing play a greater role in the customer acquisition process, as suggested... View Details
Wathieu, Luc R., and Kevin Morris. "Meloche Monnex." Harvard Business School Case 504-008, July 2003. (Revised August 2003.)
- 01 Sep 2020
- News
Navigating the Populism Phenomenon
have been advocating for, which can be very unorthodox and generate economic disasters. In addition, their effects are very hard to predict because they have not been tested. The resulting uncertainty can also be costly to businesses. What View Details
Keywords: April White
- 12 May 2016
- News
Food Rescue Is on a Mission
Lawrence University professor at HBS, for the idea that an enterprise can create value that can serve a social cause as well as a business purpose. Porter’s strategy framework was but one memorable lesson that informed an empowering three... View Details
Keywords: Jill Radsken
- 19 Jun 2018
- News
Pittsburgh Alumni Annual Meeting Features PPG’s McGarry
Club Leadership Conferences to keep the momentum going.” Oregon Community Partners Pitch Night: Matchmaking for A Better World The HBS Association of Oregon (HBSAO) held its Community Partners Pitch Night on... View Details
Keywords: Margie Kelley
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
more common, because companies can no longer rely on mass marketing to reach prospective customers. Communication tasks have become much more complicated, and therefore more dependent on computer-aided analysis. Q: What marketing... View Details
Keywords: by Poping Lin
- September 2006
- Supplement
Brainard, Bennis & Farrell (B)
By: Joseph L. Bower
Brainard, Bennis and Farrel is a short case designed to explore the challenge of establishing appropriate compensation from a general management/CEO perspective. Brainard (B) is a one-page handout that is designed to show how an already difficult problem is made more... View Details
Keywords: Interpersonal Communication; Compensation and Benefits; Executive Compensation; Relationships; Strategy
Bower, Joseph L. "Brainard, Bennis & Farrell (B)." Harvard Business School Supplement 307-053, September 2006.
- 01 Feb 2002
- News
HBS Press Books in Brief
McDermott, and William M. Snyder, maintains that communities of practice — groups of individuals formed around common interests and expertise — provide the ideal vehicle for driving knowledge-management View Details
- 29 Aug 2018
- News
The Value of Valleys
company and raised $2.25 million for it, and then we shut it down. We certainly made a lot of mistakes in building out the company, but my number one piece of advice for the HBS community is that HBS offers incredible optionality and... View Details
- Profile
Doha Tantawy
internship, Doha will explore strategy consulting with Ernst & Young in New York. Looking ahead, she believes "the Middle East is a white space to be developed. I'd like to be involved in change in a broader way. Maybe politics?... View Details
- 25 Jul 2014
- News
Fostering connections with business leaders in India and South Asia
Anjali Raina (AMP 174, 2008), executive director of the India Research Center (IRC) since 2008, likens the center in Mumbai to an embassy for both HBS and Harvard University. "We bring the best of the region—not just India, but all of South Asia—to Harvard and, in... View Details
- 24 Apr 2014
- News
Inspiring conversations around the world
Sigal Bussel (MBA 2003) creates artwork intended to engage people around the world in a meaningful dialogue. Her large-scale, thought-provoking works have been displayed from Asia to the Middle East and from the United States to Europe. “There is a need for a... View Details
- 24 Apr 2014
- News
Making TV Look Like America
Jackie Burgos (MBA 2014) intends to run a TV network to promote programming diversity, making TV more reflective of the world in which we live. “I think I’ve always been the kid who has big dreams; life otherwise wouldn’t be fun,” says Burgos, who is the first member... View Details
- 17 Oct 2019
- Working Paper Summaries
Persuasion by Populist Propaganda: Evidence from the 2015 Argentine Ballotage
- June 2012
- Article
Short Termism: Don't Blame the Investors
By: Francois Brochet, George Serafeim and Maria Loumioti
The article presents research on executives and corporation investor relations. A study is conducted of the language used by executives in conference calls discussing earnings with investors and financial analysts. A correlation was found between the use of language... View Details
Keywords: Financial Management; Business Earnings; Managerial Roles; Investment; Agency Theory; Communication Strategy; Business and Shareholder Relations
Brochet, Francois, George Serafeim, and Maria Loumioti. "Short Termism: Don't Blame the Investors." Harvard Business Review 90, no. 6 (June 2012).
- November 1990 (Revised June 2004)
- Case
McDonald's and the Environment
McDonald's decides to withdraw its polystyrene plastic packaging for sandwiches and hamburgers after years of defending itself against environmental critics. The decision occurs in the midst of a six-month Joint Task Force study, with the nonprofit Environmental... View Details
Keywords: Announcements; Change Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Retail Industry; Food and Beverage Industry; United States
Livesey, Sharon M. "McDonald's and the Environment." Harvard Business School Case 391-108, November 1990. (Revised June 2004.)
- Web
Online Entrepreneurial Marketing Course | HBS Online
Stories FAQs Enroll Now Key Concepts Develop and continually adapt go-to-market strategies Distinguish between marketing- and sales-led organizations and marketers’ role in each Establish a customer selection strategy, including buyer... View Details
- 2013
- Report
Lasting Impact: A Business Leader's Playbook for Supporting America's Schools
By: Jan Rivkin, Sara Allan, Allen Grossman and Nithya Vaduganathan
This booklet provides a practical approach for business leaders seeking to understand the complex issues involved in transforming PK-12 education. It lists actions that businesses can take, as well as best practices that they can follow, to help educators create... View Details
Keywords: PK - 12 Education; U.S. Competitiveness; Competition; Education; Business and Community Relations; Cooperation; United States
Rivkin, Jan, Sara Allan, Allen Grossman, and Nithya Vaduganathan. "Lasting Impact: A Business Leader's Playbook for Supporting America's Schools." Report, Harvard Business School, Boston, MA, November 2013.