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  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

small number of large major accounts, some mid-sized ones (the previous focus of the field sales force), and often a bunch of little ones. And, accounts are complex collections of diffuse buying teams involving different customer... View Details
Keywords: by Benson Shapiro
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2024 Reunion Presentations - Alumni

Digital platforms like Amazon and Facebook evoke strong emotions. Supporters highlight their ability to democratize and personalize access to goods, services, and information in ways previously unimaginable. Critics, however, focus on their market dominance, excessive... View Details
  • Teaching Interest

Leadership and Organizational Behavior (LEAD)

By: Ethan S. Bernstein

Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections).  This course focuses on how managers become effective leaders by addressing the human side of enterprise.

The course is divided into five modules:View Details

Keywords: Leadership; Organizations; Personal Development and Career; Relationships; Communication
  • December 5, 2024
  • Article

A Consensus Definition of Creativity in Surgery: A Delphi Study Protocol

By: Alex Thabane, Tyler McKechnie, Phillip Staibano, Vikram Arora, Goran Calic, Jason W. Busse, Sameer Parpia and Mohit Bhandari
Introduction
Clear definitions are essential in science, particularly in the study of abstract phenomena like creativity. Due to its inherent complexity and domain-specific nature, the study of creativity has been complicated, as evidenced by the various... View Details
Keywords: Creativity; Health Care and Treatment; Outcome or Result; Measurement and Metrics
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  • Person Page

AOM Ethno PDW 2009-2014

AOM PDW 2014: Being There/Being Them: Entry, Exit, and In-Between in Organization Ethnography

Co-Organizers: Michel Anteby, Harvard; Curtis K. Chan, Harvard; Julia DiBenigno,... View Details

  • 08 Nov 2013
  • HBS Seminar

Laura Diaz Anadon, Harvard Kennedy School

  • 05 Aug 2009
  • News

The Hawthorne Effect

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European Economic History & Philosophy | Baker Library

European Economic History & Philosophy Kress Collection of Business and Economics The Kress Collection is recognized as one of the largest collections of books, serials,... View Details
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Research Links - The Art of American Advertising

Education Alumni Baker Library Historical Collections Visual Resources More Exhibits Exhibition Gallery Research Links Site Credits The Art of American Advertising 1865 - 1910 Research Links Trade Cards Trade Catalogs Baker Old Class... View Details
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Alfred D. Chandler Papers | Baker Library

Alfred D. Chandler Papers Alfred Chandler portrait, March 10, 1971. HBS Archives Photograph Collection: Faculty and Staff. HBS Archives, Baker Library, Harvard Business School (olvwork380753). Professor Alfred Chandler defined the field of business history. His... View Details
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Additional Archives - Creating Emerging Markets

Additional Archives Asia Godrej Archives The Godrej Archives features manuscripts, photographs, memorabilia, printed material, and a large oral history collection documenting the history of the Godrej Group. The archive spans over 100... View Details
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Lehman Brothers Deal Books | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content Lehman Brothers Collection Resources Baker Library Collections Corporate Reports Collection R. G. Dun & Co. Credit Reports HBS Cases Baker Old Class View Details
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Hispanic and Latinx Heritage Month | Baker Library

Hispanic and Latinx Heritage Month Discover Baker Library resources with a connection to Hispanic and Latinx culture and identity. Want to stay up-to-date on DEI topics? Consider subscribing to our monthly Diversity Equity and Inclusion Newsletter . Contemporary View Details
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Takedown Policy | Baker Library

Takedown Policy Digitized, born-digital, and/or ingested content (hereafter Digital Collections) is made accessible online for purposes of education and research. Because special collections consist of materials generated or View Details
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Photographs & Prints | Baker Library

Photographs & Prints Our extensive visual collections include photographs, lithographs, engravings, and advertising trade cards and posters. Special Collections & Archives has more than 32,000 photographs,... View Details
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Lehman Brothers Archives | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content Lehman Brothers Collection Resources Baker Library Collections Corporate Reports Collection R. G. Dun & Co. Credit Reports HBS Cases Baker Old Class View Details
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Use and Permissions | Baker Library

Use and Permissions Publishing Materials from Special Collections & Archives We want to know about your research. Special Collections & Archives is interested in learning more about the impact of our... View Details
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Lehman Brothers - Introduction | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content Lehman Brothers Collection Resources Baker Library Collections Corporate Reports Collection R. G. Dun & Co. Credit Reports HBS Cases Baker Old Class View Details
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Research Links | Baker Library | Bloomberg Center | Harvard Business School

the Corporate Image Gary Works Photograph Album Resources Research Links Films & TV Bibliography From the Director Site Credits Special Collections Search Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion... View Details
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