Turn - Publications - Faculty & Research

07 Nov 2005
Research & Ideas

Exit Interview: HBS Dean Kim Clark

quick to speak and more inclined to listen. In many ways, I'm more confident about grasping situations but also a lot more aware of my own limitations. I've learned to multitask and compartmentalize, to leave work at the office, to put a problem aside and View Details

Keywords: by HBS Alumni Bulletin Staff

05 Apr 2017
Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

we would see people with no information get really exploited,” says Israeli, “but it turned out that shop reps interpret lack of price knowledge differently for men and for women. When men said they have no idea about prices, repair shops... View Details

Keywords: by Wendy Guild Swearingen; Auto; Service

12 Oct 2011
Research & Ideas

Creating Online Ads We Want to Watch

For millions of TV watchers, the commercial break is an annoyance of the past, thanks to the fast-forward button on their digital video recorders. Consequently, advertisers are turning to the web, where popular sites such as YouTube and... View Details

Keywords: by Carmen Nobel; Consumer Products

03 Mar 2003
Research & Ideas

The Basics of Consumer Marketing in Asia

of the audience asked Duan how companies obtain market research about Chinese consumers. Not easily, as it turns out. "Our best tools are our two legs," he said, because there are few companies dedicated to performing market... View Details

Keywords: by Julie Jette

18 Dec 2018
First Look

New Research and Ideas, December 18, 2018

exploratory projects, after indirectly experiencing these shocks. Rather than turning to external acquisitions, these competing firms appear to reshuffle their own drug portfolios—moving resources away from the affected therapeutic area... View Details

Keywords: Dina Gerdeman

11 Oct 2016
First Look

October 11, 2016

and startups, turn a rundown Paris suburb into a “smart” (ecologically viable, high-tech, livable) neighborhood? This case explores how Bouygues Immobilier led such a project involving Alstom, Bouygues Energies & Services, Bouygues... View Details

Keywords: Sean Silverthorne

21 Apr 2015
First Look

First Look: April 21

"G" (governance) component of ESG reporting. The governance matters we identify in this paper must be addressed before turning our attention to the broader set of ESG considerations in credit ratings. Failure to put these... View Details

Keywords: Carmen Nobel & Sean Silverthorne

08 May 2012
First Look

First Look: May 8

of turning them around, as well as a short discussion of sovereign wealth funds (SWFS), national champions, development banks, etc. The note explicitly links some of these topics to HBS cases designed to dive deeper into each subject.... View Details

Keywords: Carmen Nobel

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

sales or gross margin could turn a profitable store base into one that is best left to wither. “Online retailers have appropriated the strengths of category killers, and can offer wider assortments than any store, have driven prices to... View Details

Keywords: Re: Rajiv Lal; Retail

19 Mar 2006
Research & Ideas

Unlocking Your Investment Capital

always the potential of a sort of death spiral taking place with these instruments if the market they're in turns sour? A: What I find more amazing is the extraordinary global progress that has been made over the past twenty-five years in... View Details

Keywords: by Ann Cullen; Financial Services

03 May 2004
Research & Ideas

Business History around the World

stayed important. The service sector was strong. Multinational activity was extensive and persistent. The two countries even shared the ownership of two of the world's largest multinationals, Shell and Unilever. Many allegedly distinctive features of British and Dutch... View Details

Keywords: by Cynthia Churchwell

25 Feb 2013
Research & Ideas

Lean Strategy Not Just for Start-Ups

let's-try-some-things-and-see-what-sticks culture of a start-up. Product teams may be disheartened when their preconceived notions turn from promising hypotheses into failed experiments. Cook stressed, though, that failure can yield the... View Details

Keywords: by Carmen Nobel; Financial Services

07 Apr 2003
What Do You Think?

Should Global Business Initiatives Be Devalued?

should be devalued. On the one hand, one might argue that such discussions are an overreaction to current events, that nations have become so interdependent and multinational business organizations so vital to the world's economy that there is no View Details

Keywords: by James Heskett

05 Sep 2012
First Look

First Look: September 5

had turned around by improving competitiveness in quality, design, and cost. Ford's Alan Mulally, GM CEO Ed Whitacre, and Chrysler CEO Sergio Marchionne took different approaches to guide their respective companies to improvements in... View Details

Keywords: Sean Silverthorne

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

individuals seized the context of their times—some individuals created new businesses, others maximized growth opportunities, and still others found success in turning around dying or declining businesses. We called these the three... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

03 Mar 2008
First Look

First Look: March 4, 2008

and largely unregulated securities market was William Duer, who ultimately became a major player on the Street. As it turned out, however, Duer's financial dealings proved unsustainable, and his financial collapse helped to bring the... View Details

Keywords: Martha Lagace

06 Feb 2007
First Look

First Look: February 6, 2007

turned out, though, that Intel's revenues from memory were by this time only 4 percent of total sales. Intel's lower-level managers had already exited the business. What Intel hadn't done was to shut down the flow of research funding into... View Details

Keywords: Martha Lagace

18 Apr 2005
Lessons from the Classroom

NFL Players Touch Down at HBS

the executive education program, so the cohort of NFL players was something new. "The truth is that it was difficult to know what to expect," said Professor W. Carl Kester, who helped develop the program with Mike Haynes, a former player View Details

Keywords: by Sean Silverthorne; Sports

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

ask because they’re naturally more curious, given that curiosity peaks at ages four and five. “When my child asks, ‘Why is the sky blue?’ I turn it around and say, ‘Why do you think it’s blue? How can we find the answer?’ Maybe before the... View Details

Keywords: by Dina Gerdeman and Danielle Kost

14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

occurs—the status quo overpowers new ideas and turns them into variations on the same old themes. That is why every innovation from quality circles to reengineering to customer relationships turns out to be... View Details

Keywords: by Martha Lagace

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