Time Use - Publications - Faculty & Research

20 Dec 2004
Research & Ideas

How an Order Views Your Company

Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think of OMC as the process that manages the customer's order... View Details

Keywords: by Sarah Jane Johnston

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Entrepreneurship - Faculty & Research

and Antoinette Schoar This paper documents that ventures that are funded by two successful angel groups experience superior outcomes to rejected ventures: they have improved survival, exits, employment, patenting, web traffic, and financing. We View Details

24 Jul 2006
Research & Ideas

How Kayak Users Built a New Industry

The sport of rodeo kayaking—the use of specialized kayaks to perform acrobatic tricks and maneuvers in rough white water—began around 1968 when an avid sportsman by the name of Walt Blackader developed techniques for entering waves... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

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Leadership Initiative - Leadership

cutting-edge research and course development projects about leadership and leadership development, both within Harvard Business School and through collaborations with other organizations. We foster a global conversation that addresses the challenges of leadership in... View Details

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Business & Environment - Faculty & Research

with reusable grocery bags has been strongly promoted as environmentally and socially conscious. In parallel, firms have joined policy makers in using a variety of initiatives to reduce the use of plastic... View Details

06 Dec 2016
First Look

December 6, 2016

products offered to customers—has recently been used as a competitive advantage for both brick-and-mortar and online retailers. Fast-fashion retailers have differentiated themselves by rotating their assortment multiple View Details

Keywords: Sean Silverthorne

08 Aug 2011
Research & Ideas

The Death of the Global Manager

while confirming and further exploring some basic challenges that have, more or less, remained the same. "There are three core strategies that any MNC has to pursue to build layers of competitive advantage," Bartlett says. "The first is to View Details

Keywords: by Julia Hanna

17 Nov 2009
First Look

First Look: Nov. 17

and to Tactics Authors:Ramon Casadesus-Masanell and Joan Enric Ricart Abstract The notion of business model has been used by strategy scholars to refer to "the logic of the firm, the way it operates, and how it creates value for its... View Details

Keywords: Martha Lagace

31 Mar 2002
Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

even generate sufficient high quality capital-budget projects to use the available resources—and therefore go on merger-and-acquisition expeditions. The stock market is telling managers what the scarce strategic resource is. When it... View Details

Keywords: by Christopher A. Bartlett & Sumantra Ghoshal

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Develop Your Career Vision - Alumni

ideas for your criteria. We recommend using the archetypes introduced in Dr. Timothy Butler’s The Four Elements which are Identity, Community, Necessity, and Horizon and are always active in our lives and must be addressed during View Details

29 Nov 2010
HBS Case

United Breaks Guitars

Tweets are in the air we breathe. Most of us know that "friend" can also be a verb. Social media are part of the public discourse now, whether or not we're active users of them. A new case coauthored by HBS marketing professor... View Details

Keywords: by Julia Hanna

23 Jan 2023
Research & Ideas

After High-Profile Failures, Can Investors Still Trust Credit Ratings?

agencies are messing up all the time,” says Sikochi. “What we wanted to find out was, are there times that they actually do a good job? Do we find they provide ratings that are accurate? Do they provide ratings that are relevant? Are they... View Details

Keywords: by Ben Rand

16 Nov 2009
Research & Ideas

The Times Captures History of American Business

with us and explained more about the drivers of The Story of American Business and the book's implications for managers and leaders. Martha Lagace: Please give us a bit of backstory to this project. Nancy F.... View Details

Keywords: by Martha Lagace; Journalism & News

06 Jun 2016
Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

financed them—declared such brick-and-mortar businesses were dinosaurs on their way to extinction. The success of Bluemercury proved the critics wrong. “We’ve always had a hard time being able to identify the skills and behaviors of... View Details

Keywords: by HBS Working Knowledge

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Ruth Mulan Chu Chao Center | About

she embodied the spirit of the love of learning in this university community.” Also at the time of the gift, the Honorable Elaine L. Chao (MBA 1979), US Secretary of Labor from 2001 to 2009, subsequently... View Details

30 Sep 2002
Research & Ideas

Your Crisis Response Plan: The Ten Effective Elements

organizations, which are so good at helping promote innovation in normal times, prove to be woefully inadequate in times of crisis. Crisis demands a rapid centralized response and this, in turn, requires a very clear line of command and... View Details

Keywords: by Michael Watkins

14 May 2018
Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

failed to meet them. Last year, the company dropped from Fortune’s best companies to work for list for the first time in two decades. What went wrong? The question that Campbell and Sandino ask in their case is: Given the pressures Amazon... View Details

Keywords: by Michael Blanding; Food & Beverage

30 Aug 2004
Research & Ideas

Mapping Your Board’s Effectiveness

get "more bang for their buck" from their board members' time? The answer to all three questions is yes—if what a company expects of its board members is redefined and if the meeting process is redesigned so that the board's View Details

Keywords: by Robert S. Kaplan

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For Alumni - Doctoral

Bulletin Submit Class Notes Faculty In The News Mapping the Salt Tax That Helped Shatter a Monarchy Re: Marco Tabellini 17 JUL 2025 | HBS Working Knowledge The Economy Seems Healthy. Were the Warnings About Tariffs Overblown? Re: Alberto Cavallo 16 JUL 2025 | New York... View Details

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ハーバード - Global

Launched in 2002 as non-membership service, the NP Atobarai product has given Japanese consumers an alternative to paying with their credit cards when using ecommerce (EC) websites. Despite having strong adoption and industry low... View Details

Publications