Systems Change - Publications - Faculty & Research

01 Mar 2006
News

The Little Ice-Cream Company That Could

as a Baker Scholar, in his spare time Rogers honed a system for trading over-the-counter stocks and left HBS with his bills paid and $50,000 in the bank. Eager to return to the Bay Area where he grew up, Rogers accepted a job offer from... View Details

Keywords: Roger Thompson; Food Manufacturing; Manufacturing

December 2001 (Revised January 2002)
Case

COSCO

By: F. Warren McFarlan and David Lane

Focuses on the IT challenges facing COSCO, one of the largest shipping companies in the world, as it deals with the Internet and modern information technology. The challenge is to understand what they are trying to do and understand the complexity of the task. View Details

Keywords: Internet and the Web; Information Technology; Organizational Change and Adaptation; Technological Innovation; Complexity; Problems and Challenges; Shipping Industry; China

Citation

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30 Jun 2003
Research & Ideas

Computer Security is For Managers, Too

company computer systems is often left unclear. Managers need to ask, "Who should have remote access to the corporate network? What safeguards must be in place before employees can connect to the corporate network from a remote... View Details

Keywords: by Robert D. Austin & Christopher A.R. Darby

01 Dec 2017
News

Pencils Up: Taking Note of New Courses

Behavior “We’ve thought deeply about creating a course that not only looks at different types of management challenges, but also suggests how to deal with those challenges based on your seniority in an organization,” Raffaelli says. “What does it mean to lead a View Details

Keywords: Julia Hanna

01 Mar 2014
News

Feedback

one-third overweight, the sick care system (it has nothing to do with health) can't keep up. The fix for this is in the realm of public policy. In a country where one of the major political parties denies climate View Details

Keywords: Health, Social Assistance

01 Jun 2000
News

VC Luminary John Doerr: Education Reform Critical to Success of New Economy

many Americans will be unable to participate in an information-based economy. "Forty percent of eight-year-olds can't read," he observed. "If you can't read, you can't run a Web browser. You just fall further and further behind." Asserting that the American educational... View Details

30 Jun 2008
Research & Ideas

Rethinking Retirement Planning

trust was no doubt engendered in an earlier day when defined benefit (DB) pension plans were offered by lifelong employers like IBM and General Motors. Today, that system is all but extinct. Merton explains that employers underestimated... View Details

Keywords: by Julia Hanna; Banking; Financial Services

01 Feb 2000
News

Executives Convene to Discuss Consumer-Driven Health Care

standardization of that information; evaluation of adjustments for the severity of illness of the patient; changes in the tax system to avoid discrimination against the uninsured; reform of state regulation,... View Details

01 Jun 2007
News

Up from the Ashes

industrial capitalism has produced the greatest per capita output of goods ever recorded. And, in direct contravention of the Marxian forecast that workers’ share of income will steadily fall, Schumpeter repeats that “relative shares have substantially View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

Profile

Maurice Taylor

to move the conversation forward.” “The Law School encourages rigorous debate. You’re forced to question your assumptions, the baselines of your argument. In class, you either reinforce your position or change it to a stronger one.”... View Details

01 Sep 2018
News

After the Fall

Ten years ago, the global financial system teetered dangerously on the edge of total collapse. What began as a subprime mortgage crisis in the United States developed into a full-blown meltdown, causing the collapse of major banks... View Details

Keywords: Jennifer Myers; illustration by Dan Bejar; Monetary Authorities-Central Bank; Finance; Securities, Commodities, and Other Financial Investments; Finance; Executive, Legislative, and Other General Government Support; Government

Arjun Chopra

Arjun Chopra is a Partner at Floodgate and leads the firm's investments in opportunities that transform the ""IT stack"" in ways that help companies change the way they do business and compete. Before Floodgate, Arjun was the CTO at... View Details

11 Dec 2018
First Look

New Research and Ideas, December 11, 2018

And it is changing fast. Its size and importance to human, environmental, and economic health means that no system is viewed with as much suspicion by so many people around the globe. View Details

Keywords: Dina Gerdeman

05 May 2022
News

Like-Minded

whether a business is directly in an ESG field, but that ESG elements should be integrated into the core-value system and management strategy,” notes Murakami. “To do that, we help our portfolio companies identify their ESG materialities,... View Details

June 2001 (Revised February 2005)
Background Note

Creative Destruction of Industrial Age Management Principles and Creative Construction of Information Age Management Principles

By: Richard L. Nolan

Traces the creative destruction of industrial age management principles and creative construction of new management principles more appropriate for the information age. Includes self-administered questionnaire to permit managers to assess the status of the... View Details

Keywords: Transformation; Disruptive Innovation; Goals and Objectives; Management Analysis, Tools, and Techniques; Personal Development and Career; System; Information Technology

Citation

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13 Apr 2023
Blog Post

Building a Village: Learning and Living at HBS

plans, a difficult stage of potty training, or a health scare. This support system has made me never want to live anywhere else. To know that over 40 families have my back is a beautiful feeling. And to think that our children are growing... View Details

01 Jun 1999
News

New Releases

behavior on the job and how that behavior propels change within the organization are the primary determinants of success. In his introduction, Kotter discusses the difference between leadership and management, two roles that are often... View Details

Keywords: Nancy O. Perry

24 Apr 2014
News

Mobile robots revolutionize order fulfillment

distribution center that is quick and low-cost to set up, inexpensive to operate, and easy to change anywhere in the world. An MIT-trained mechanical engineer, Mountz encountered inefficiencies in order fulfillment while working at an... View Details

Web

BiGS Fellows | Institute for Business in Global Society

for Environment & Sustainability A systems-level view of climate change Having researched the intersection of business and the environment for nearly 30 years, Hoffman plans to look at climate change as a... View Details

01 Jun 2010
News

$how Me the Money

Baker: With a strong belief in change within the system, working to reduce corruption so that free markets will function better, to the benefit of rich and poor nations alike. Photos by Katherine Lambert Corruption. Said slowly, even the... View Details

Keywords: Garry Emmons; Administration of Economic Programs; Government; Executive, Legislative, and Other General Government Support; Government; Legal Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services

Publications