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Show Results For
- All HBS Web
(2,547)
- News (510)
- Research (1,743)
- Events (11)
- Multimedia (2)
- Faculty Publications (804)
- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
that unethical behavior can deny people their intellectual property." These are the latest examples of the effectiveness of speed as a competitive weapon that was described some years ago by George Stalk and Thomas Hout in their... View Details
Keywords: by James Heskett
- 23 Feb 2011
- First Look
First Look: Feb. 23
leads to the possibility of strategic delay by decision participants who differ in their preferences and are limited by the resources they can allocate to influence decisions. We focus on sources of delay caused by the View Details
Keywords: Sean Silverthorne
- 01 Jun 2009
- News
The Maestro and the Market
learn about marketing from a business owner who says he doesn’t care whether or not customers like his product? HBS assistant professor Michael Norton’s interest in what motivates seemingly irrational consumer View Details
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
of big data. Rather than relying on artistic vision, Peck wanted the company to use the mining of big data obtained from Google Analytics and the company’s own sales and customer databases to select the next season’s assortment. Peck was... View Details
Keywords: Carmen Nobel
- 01 Sep 2004
- News
The Wisdom of Crowds
creating customized Zagat guides for their customers). “And now that I’m back home in New York,” he added, “I can check out all the great new nightspots that opened while I was in Boston.” View Details
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
customize products and respond to customers. Regional managers take responsibility for sales, product development, distribution, and manufacturing. As a consequence, the spans of control for managers back at the head office are relatively... View Details
Keywords: by Robert Simons
- 01 Jul 2013
- News
The Nature of Business
will make the biggest impact on our mission." Under Tercek's leadership, TNC embarked on a comprehensive strategic planning effort that culminated in a new conservation framework to guide the organization's work through 2020. He credits... View Details
- 01 Jun 2013
- News
School of Hard Knocks
engagement were more than three times as profitable as firms with average engagement. Fostering a diverse culture is the right thing for a firm to do; it can also lead to a stronger bottom line, especially in today's world where virtually every company serves a diverse... View Details
- 01 Jun 2012
- News
Alumni Book Briefs
by Philip Delves Broughton (MBA 2006) (Penguin Press) Delves Broughton discusses his quest to find the world’s great wizards of sales, among them a Moroccan rug merchant who uses age-old principles to read his customers and Anthony... View Details
- 03 Dec 2001
- What Do You Think?
What Happens When the Sumo Master Learns Judo?
does not trust Microsoft and its use of 'customer' information to market to customers and hold them digitally captive. This demographic will continue to provide sales to (a judo master competitor)." These comments reflect general... View Details
Keywords: by James Heskett
- 01 Sep 2015
- News
Case Study: Golden Ticket
other gate-related event services. The company—which formed in late 2014 in a merger of a ticket-selling operation and a youth sports–focused custom commemoratives business—currently works with about two dozen schools in California, has... View Details
- 04 May 2017
- News
Going the Distance
where he worked 13 years for Cisco Systems during its meteoric rise. His passion for engaging with customers led him to run a global support organization for Cisco’s biggest customers. While at Cisco, the company sent him to HBS’s... View Details
Keywords: Jill Radsken
- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
facials a year. Those services provide the company with a paying focus group from which it can gather feedback on its products. "Our customers are paying us $200 [a facial]; you better believe they give us feedback," he said.... View Details
- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
increase—but so did music sales. If in fact the research is correct, the strategic implications for the music industry are profound. Instead of conducting a high-profile campaign against pirates, should the industry instead target... View Details
- 01 Apr 2000
- News
Strike Up the Broad(band)
What did Time Warner have that AOL wanted? According to many industry observers, the driving force behind the proposed megamerger was AOL's strategic need to acquire access to the media giant's broadband hardware. HBS professor Stephen P.... View Details
- 22 Nov 2022
- News
Alumni Summit Explores Leadership for a Sustainable Future
to create value, either by lower costs, additional sales, or improved strategic value. What was the takeaway? “Top leadership needs to fully embrace this effort, set clear objectives, and engage their entire organization,” he says.... View Details
Keywords: Margie Kelley
- Fast Answer
Supply chain relationships
Bloomberg, Capital IQ and FactSet report current and recent supply chain relationships (customers, suppliers, and strategic partners). Bloomberg - To display the suppliers and customers of a... View Details
- 28 Oct 2008
- First Look
First Look: October 28, 2008
efforts to build and run an innovation center in Cambridge, Massachusetts. As the center goes through different periods of leadership and strategic models, its relationship with the corporation and other research sites is explored. The... View Details
Keywords: Martha Lagace
- 01 Feb 1997
- News
Leading the Way In Negotiation and Decision Making
sustainable deals can be applied to international and financial transactions. Also crossing unit lines is Professor Richard E. Walton who contributes expertise in strategic negotiation to the examination of economic and social contracts... View Details
Keywords: Judith A. Ross
- 08 Apr 2008
- First Look
First Look: April 8, 2008
today innovating in a complex intellectual property environment in fields where there is a high amount of cumulativeness. The case highlights the leverage that good strategic thinking can bring to influencing the outcome. Purchase this... View Details
Keywords: Martha Lagace