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Show Results For
- All HBS Web
(2,470)
- People (4)
- News (644)
- Research (1,568)
- Events (31)
- Multimedia (7)
- Faculty Publications (756)
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
you don't model the importance of sweating the details. Downturns expose the weaknesses in your internal systems, observes Chuang. Technical expertise—the ability to solve cash flow problems, interpret what customers are really saying, or... View Details
Keywords: by Melissa Raffoni
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
what shoppers do. This observational work is the bread and butter of Paco Underhill, a consultant whose market research firm, Envirosell (New York City), has been studying retail shopper behavior for 20 years. Teach a kid to hammer, and... View Details
- 26 Feb 2001
- Research & Ideas
David, Goliath, and Disruption
audience. "But it's also a hell of a lot of fun. If you have something that truly is new and different and better, if you can focus it on a market ... you can do amazing things against some awfully big competitors." "Disruption often comes in service... View Details
Keywords: by Martha Lagace
- 22 Feb 2000
- Research & Ideas
The Mind of the Market: Extending the Frontiers of Marketing Thought
And, it might seem appropriate to ask, how do such philosophical questions relate to marketing? Zaltman's eponymous research tool, the Zaltman Metaphor Elicitation Technique, called ZMET for short, was designed to illuminate exactly these kinds of human conundrums, in... View Details
Keywords: by Martha Lagace
- Profile
Prita Kumar
person who makes the same mistake twice.” Being an entrepreneur requires a strong emotional and psychological makeup. How are you handling the ups and downs of the relatively new experience? I feel most happy when I’m making progress and just View Details
- 02 May 2018
- Blog Post
Should Companies Disclose Employee Compensation?
On the other hand, Kamal Gupta cited problems regarding pay transparency in observing that, "Indian law had mandated public sharing of employee compensation for all those drawing above a certain limit employees resented this (the old... View Details
Keywords: All Industries
- 01 Apr 1998
- News
Student Conferences Inspire Campus Dialogue
need. On a personal note, Evans observed that "my job is not who I am, but it is what I do," adding that her duties as a mother and a grandmother take precedence over her professional interests. View Details
- 01 Aug 2001
- News
Cleveland Global Alumni Conference a Sold-Out Success
Growth," followed four tracks of inquiry: managing innovation, information technology and competitive strategy, transforming the enterprise, and entrepreneurship. "Ours is an era of organizational experimentation," observed Professor Gary... View Details
- 23 Oct 2019
- News
Understanding Business Firsthand in South Korea
through which . . . [to learn] about South Korea and its people,” says Nix Maasdorp (MBA 2020). “Our customer interviews enabled us to approach our objective from a much deeper and more thoughtful perspective.” The students also had to View Details
- 01 Dec 1998
- News
New Releases
experts have developed over the past 25 years. Jensen and his contributing authors reconceptualize organizations as equilibrium systems that exist in a larger system of markets - such as financial, product, labor, and materials markets. View Details
- 27 Nov 2017
- Research & Ideas
Beware the Lasting Impression of a 'Temporary' Selfie
a prop, or exhibited nudity, drinking, or drug use. As to the impact on observers of the posts, the temporary-sharers were characterized as having worse judgment than those who shared in permanent mediums. That belief was underscored... View Details
Keywords: by Rachel Layne
- 02 Apr 2001
- What Do You Think?
Telecommuting: Dangerous to Health?
cases be greater than the benefits? Thomas Davenport and Laurence Prusak suggest in their book, Working Knowledge, that such costs may exist, particularly in organizations relying heavily on the transfer of tacit knowledge — knowledge that is "not teachable, not... View Details
Keywords: by James Heskett
- 19 Apr 2018
- Blog Post
Policy, Practice, Leadership & Impact: Making a Difference with the HBS/HKS Joint Degree
felt incredibly passionate about the work and strongly believed in its impact, I also began to observe the risks, limitations, and skewed incentives foreign aid creates within local governments. I began taking a longer-term view of the... View Details
- 12 Mar 2024
- Blog Post
IFC India: Electric Mobility in India
established players transition from internal combustion engines (ICE) to electric vehicles, it will be intriguing to observe Ather Energy's progress and how they respond to evolving market dynamics. Tarun Mehta, CEO of Ather Energy Log9... View Details
- 20 Nov 2019
- News
Lifting Fallen Families
kind of personal support is a big part of our mission.” Seven of the organization’s current employees have benefited as students, just like Lemon. They are now in a unique position, observes Kim, to provide not only financial support but... View Details
Keywords: Maureen Harmon
- 01 Oct 1997
- News
A Message from Dean Clark
I know you will join me in congratulating the Class of 1972 as they observe this important milestone. This is an exhilarating time to be associated with HBS. The mission of the School - to educate leaders - has never been more important,... View Details
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
changes in stockouts or rebalances. We observe no evidence of learning or fatigue. Agent-level heterogeneity in the treatment effects shows that the agents who handle substantially more customer deposits than withdrawals benefit most from... View Details
Keywords: Dina Gerdeman
- 30 Jun 2015
- First Look
First Look: June 30, 2015
customer from the credit risk of the intermediary explains various contractual arrangements, institutions, and regulatory practices observed in practice. Moreover, customers and investors are often intertwined in practice, and so this... View Details
Keywords: Carmen Nobel
- 01 Mar 2006
- News
The Producers
“Back-end” deals, or profit-sharing after a film has been released, also vary widely — if the producer is even included in that aspect of the contract. “Controlling the capital, rights, and distribution are the three keys,” observes Zee,... View Details
- 03 May 2013
- News
Looking Through Glass, Historically
over-do it? This case certainly applies to Westmoreland as well as to any company rethinking its market focus: Are you boxing yourself in? Could you be passing the point of no return? A typical HBS case closes with the question, "What should do?" Concerns are raised... View Details