Publications

May 1993
Case

Patient Transfusion Services Lab of Central Blood Bank

By: James L. Heskett

The vice president of the Lab and Clinical Services at Central Blood Bank is faced with the challenge of convincing a hospital to use economical shared patient transfusion testing services. View Details

Keywords: Health Care and Treatment; Quality; Service Operations; Mathematical Methods; Customer Satisfaction; Health Industry

Educators

06 Oct 2022
News

On the Road to Recovery

company while still at HBS and had recently sold his investments, was intrigued by the opportunity. Travel nursing had gotten its start in the 1980s, and its biggest player had recently gone public, revealing a wealth of data about the sector. “To me, it looked like an... View Details

Keywords: Hospitals; Health, Social Assistance; Nursing and Residential Care Facilities; Health, Social Assistance

May 2008 (Revised July 2012)
Teaching Note

PSI India -- Will Balbir Pasha Help Fight AIDS? (TN) (A) and (B)

By: Elie Ofek

Teaching Note for [507032] and [507058]. View Details

Keywords: Health Disorders; Health Industry; India

September–October 2013
Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats

The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details

Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry

Read Now

November 2009 (Revised January 2011)
Case

International AIDS Vaccine Initiative

By: Allen S. Grossman and Cathy Ross

Dedicated to accelerating the development of a safe, effective, accessible, preventive HIV vaccine, the International AIDS Vaccine Initiative (IAVI) pioneered ways of addressing the inadequate incentive structures that prevented progress toward vaccines for AIDS and... View Details

Keywords: Developing Countries and Economies; Globalized Firms and Management; Health Care and Treatment; Health Disorders; Business and Government Relations; Partners and Partnerships; Research and Development; Social Enterprise; Health Industry

June 2007
Article

Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units

By: A. L. Tucker, I. Nembhard and A. C. Edmondson

Keywords: Practice; Organizations; Learning; Health; Information; Health Industry

Article

Ein Booster für die Pharmabranche [A Booster for the Pharmaceutical Industry]

By: Ariel Dora Stern, Timo Minssen, W. Nicholson Price, II and Christoph Grimpe

mRNA technology has just helped to develop vaccines against COVID-19. Now, like Apple's iOS, it could provide the basis for new innovation platforms. View Details

Keywords: mRNA; COVID-19; Vaccines; Health Care and Treatment; Health Pandemics; Innovation and Invention; Health Industry

Read Now

30 May 2024
News

Women’s Association Goes Nationwide; Connecticut Club Hosts Beshears

which are monthly group discussions dedicated to a specific industry or life stage. In addition to its longstanding roundtable for independent consultants, the club now hosts roundtables on the future of food, working mothers, women in... View Details

Keywords: Margie Kelley

May 2008 (Revised April 2018)
Case

The University of Texas MD Anderson Cancer Center: Interdisciplinary Cancer Care

By: Michael E. Porter and Sachin H. Jain

In 2006, University of Texas MD Anderson Cancer Center was an internationally leading institution for cancer care, education, and research. Since 1996, it had successfully reorganized itself from a cancer hospital that was physically organized around clinical... View Details

Keywords: Buildings and Facilities; Health Disorders; Organizational Structure; Medical Specialties; Organizational Change and Adaptation; Value Creation; Service Delivery; Research; Health Care and Treatment; Education Industry; Education Industry; Texas

Educators

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

vulnerable families and individuals are suffering from job losses, mental health issues, and food shortages due to significant disruptions in the food system.” SecondBite is a national food relief organization committed to “ending waste,... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

06 Dec 2012
News

New Thinking on Healthcare Reform

Tim Brown, president and CEO of the design firm IDEO. Christensen then drew a parallel between the evolution of the computer industry and what is slowly taking place in healthcare. Initially, people had to take their problems to the sites... View Details

Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services

June 2017
Article

A Systematic Approach to Discussing Active Surveillance with Patients with Low-risk Prostate Cancer

By: Behfar Ehdaie, Melissa Assel, Nicole Benfante, Deepak Malhotra and Andrew Vickers

A systematic approach to counseling—using appropriate framing techniques derived from principles studied by negotiation scholars—can be taught to physicians in a one-hour lecture. We found evidence that even this minimal intervention can decrease overtreatment of... View Details

Keywords: Health Care and Treatment; Health Disorders; Service Delivery; Negotiation; Health Industry

2011
Working Paper

Fairness, Efficiency and Flexibility in Organ Allocation for Kidney Transplantation

By: Dimitris Bertsimas, Vivek F. Farias and Nikolaos Trichakis

We propose a scalable, data-driven method for designing national policies for the allocation of deceased donor kidneys to patients on a waiting list, in a fair and efficient way. We focus on policies that have the same form as the one currently used in the U.S. In... View Details

Keywords: Fairness; Policy; Health Disorders; Marketplace Matching; Performance Effectiveness; Rank and Position; Health Industry; United States

Read Now

10 Apr 2013
Research & Ideas

Learning Curve: Making the Most of Outsourcing

the vendor of outsourced services can improve the efficiency and perhaps the quality of services delivered—particularly in health care, where outsourcing is on the rise. In research recently published in the journal Organization Science,... View Details

Keywords: by Paul Guttry; Health

Article

Innovations à l'hôpital: perspectives américaines [Hospital Innovations: U.S. Perspectives]

By: Maryaline Catillon

Keywords: Hospital Management; Innovation; Health; Health Care and Treatment; Management; Health Industry

Register to Read

11 Sep 2018
Blog Post

Care for the Elderly: Process is More Important Than the Destination

current market. I have felt that my biggest achievement while working on this project, has been pulling together seven very diversified team members from the Harvard Public Health School, Harvard Graduate School of Education and Harvard... View Details

Keywords: Health Care

summer 1985
Article

High-tech Cardiology-Issues and Costs: A Panel Discussion

By: Lynn Sharp Paine and George L. Atkins

Keywords: Health; Cost; Technology; Health Industry

May 2010
Article

Managing the New Primary Care: The New Skills That Will Be Needed

By: Richard Bohmer

Developing new models of primary care will demand a level of managerial expertise that few of today's primary care physicians possess. Yet medical schools continue to focus on the basic sciences, to the exclusion of such managerial topics as running effective teams.... View Details

Keywords: Higher Education; Health Care and Treatment; Management Skills; Managerial Roles; Service Delivery; Practice; Health Industry