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  • All HBS Web  (4,451)
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  • All HBS Web  (4,451)
    • People  (32)
    • News  (1,066)
    • Research  (1,819)
    • Events  (23)
    • Multimedia  (120)
  • Faculty Publications  (1,094)
← Page 85 of 4,451 Results →
  • 2007
  • Working Paper

Why Do Intermediaries Divert Search?

By: Andrei Hagiu and Bruno Jullien
We analyze the incentives to divert search for an information intermediary who enables buyers (consumers) to search affiliated sellers (stores). We identify two original motives for diverting search (i.e. inducing consumers to search more than they would like): i)... View Details
Keywords: Demand and Consumers; Motivation and Incentives; Internet and the Web; Digital Platforms; Distribution Channels; Business Strategy; Retail Industry
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Hagiu, Andrei, and Bruno Jullien. "Why Do Intermediaries Divert Search?" Harvard Business School Working Paper, No. 08-010, August 2007. (Revised February 2009, May 2010.)
  • 02 Nov 2016
  • HBS Seminar

Antoinette Schoar, MIT Sloan School of Management

  • 25 Feb 2019
  • Research & Ideas

How Gender Stereotypes Kill a Woman’s Self-Confidence

Women make up more than half of the labor force in the United States and earn almost 60 percent of advanced degrees, yet they bring home less pay and fill fewer seats in the C-suite than men, particularly in... View Details
Keywords: by Dina Gerdeman
  • 2023
  • Working Paper

Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
Keywords: STEM; Selection and Staffing; Gender; Prejudice and Bias; Training; Equality and Inequality; Competency and Skills
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Lane, Jacqueline N., Karim R. Lakhani, and Roberto Fernandez. "Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs." Harvard Business School Working Paper, No. 23-066, April 2023. (Accepted by Organization Science.)
  • 2008
  • Book

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

By: James L. Heskett, W. Earl Sasser Jr. and Joe Wheeler
Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit... View Details
Keywords: Customer Satisfaction; Organizational Change and Adaptation; Customer Ownership; Employee Ownership; Competitive Advantage; Value Creation
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Heskett, James L., W. Earl Sasser Jr., and Joe Wheeler. Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage. Harvard Business Press, 2008.

    Jay W. Lorsch

    Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

    • May–June 2024
    • Article

    Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

    By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
    Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
    Keywords: Prejudice and Bias; Gender; Training; Recruitment; Personal Development and Career
    Citation
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    Lane, Jacqueline N., Karim R. Lakhani, and Roberto Fernandez. "Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs." Organization Science 35, no. 3 (May–June 2024): 911–927.
    • April 2021
    • Case

    Glass-Shattering Leaders: Michele Hooper

    By: Boris Groysberg and Colleen Ammerman
    Michele Hooper joined the board of the Dayton-Hudson Corporation when she was in her late thirties, becoming the company’s youngest director as well as the only woman and the only person of color in the boardroom. Such “firsts” were not unusual for Hooper, who had been... View Details
    Keywords: Governing and Advisory Boards; Diversity; Corporate Governance; Personal Development and Career
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    Groysberg, Boris, and Colleen Ammerman. "Glass-Shattering Leaders: Michele Hooper." Harvard Business School Case 421-072, April 2021.
    • November 2021 (Revised March 2022)
    • Case

    Pacesetters

    By: Jeffrey J. Bussgang and Mel Martin
    City Sealcoating CEO Keith Chaney had just publicly called out the Boston Chamber of Commerce for their slow progress on their supplier diversity program, Pacesetters. Established in 2018 by regional business leaders, Pacesetters was supposed to facilitate... View Details
    Keywords: Racial Wealth Gap; Procurement; Suppliers; Diversity; Programs; Small Business; Restructuring; Contracts; United States; Boston
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    Bussgang, Jeffrey J., and Mel Martin. "Pacesetters." Harvard Business School Case 322-019, November 2021. (Revised March 2022.)
    • 11 Jun 2024
    • In Practice

    The Harvard Business School Faculty Summer Reader 2024

    As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
    Keywords: by Avery Forman
    • 2018
    • Chapter

    How the Other Half Thinks: The Psychology of Advising

    By: Hayley Blunden and Francesca Gino
    This chapter integrates research on advice interactions, motivations for advising, and the psychological consequences of serving in an advisor role to develop a more comprehensive perspective on the psychology of advising. By connecting this work, which spans various... View Details
    Keywords: Advice; Advice Giving; Advisor; Self-other; Helping; Interpersonal Communication; Cognition and Thinking; Social Psychology
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    Blunden, Hayley, and Francesca Gino. "How the Other Half Thinks: The Psychology of Advising." Chap. 3 in The Oxford Handbook of Advice, edited by E.L. MacGeorge and L.M. Van Swol, 43–68. New York: Oxford University Press, 2018.
    • 25 Apr 2022
    • Video

    U.S. Health Care Strategy: Course Overview with Professor Leemore Dafny

    • Article

    A Multicountry Perspective on Gender Differences in Time Use During COVID-19

    By: Laura M. Giurge, Ashley V. Whillans and Ayse Yemiscigil (shared authorship)
    The COVID-19 pandemic has fundamentally altered how people spend time, with possible consequences for subjective well-being. Using diverse samples of remote workers from the United States, Canada, Denmark, Brazil, and Spain (n = 31,141), following a preregistered... View Details
    Keywords: Time; Subjective Well-being; COVID-19; Health Pandemics; Gender; Time Management; Well-being; Work-Life Balance; Global Range
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    Giurge, Laura M., Ashley V. Whillans, and Ayse Yemiscigil (shared authorship). "A Multicountry Perspective on Gender Differences in Time Use During COVID-19." Proceedings of the National Academy of Sciences 118, no. 12 (March 23, 2021).
    • 14 Sep 2023
    • Research & Ideas

    Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?

    So much has changed since a groundbreaking study found that daughters of working moms often perform better in their own careers than daughters of stay-at-home moms—and are just as happy, to boot. Diversity, equity, and View Details
    Keywords: by Kara Baskin
    • 4 May 2013
    • Keynote Speech

    Opening Keynote

    By: Euvin Naidoo
    Towards a 21st Century African Renaissance: Sowing the seeds of success. The conference, in recognition of Africa's emerging outlook as a promising hub for growth, will include diverse speakers like Mmasekgoa Masire-Mwamba, Deputy Secretary-General of the Commonwealth,... View Details
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    Naidoo, Euvin. "Opening Keynote." 3rd Oxford University Pan African Conference (OUPAC), Oxford University Africa Society, Oxford, May 4, 2013.
    • September 2020 (Revised July 2022)
    • Case

    Tulsa Remote: Moving Talent to Middle America

    By: Prithwiraj (Raj) Choudhury, Emma Salomon and Brittany Logan
    Tulsa Remote sought to attract a diverse group of remote workers to the city of Tulsa, Oklahoma—and was willing to put its money where its mouth was, offering $10,000 and a range of wraparound services for its program participants. After a successful pilot year, which... View Details
    Keywords: Remote Work; Relocation; COVID-19 Pandemic; Community; Employment; Internet and the Web; Geographic Location; Programs; Employees; Diversity; Recruitment; Oklahoma; Tulsa
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    Choudhury, Prithwiraj (Raj), Emma Salomon, and Brittany Logan. "Tulsa Remote: Moving Talent to Middle America." Harvard Business School Case 621-048, September 2020. (Revised July 2022.)
    • 31 Jan 2017
    • First Look

    First Look at New Research: January 31, 2017

    overseas, while Chinese innovations rarely made it out of China. Interestingly, growth in applications varies by IP tool, with industrial designs experiencing the most growth. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52174 View Details
    Keywords: Carmen Nobel
    • March 2015 (Revised February 2017)
    • Case

    Shanghai: GDP Apostasy

    By: George Serafeim
    Balancing economic growth alongside environmental sustainability and social inclusion was becoming increasingly important in China. The case describes Shanghai's decision to abandon growth of Gross Domestic Product (GDP) as its primary metric of measuring success.... View Details
    Keywords: China; Gdp; Measurement; Measurement Problems; Accountability; Sustainability; Sustainable Development; Strategy Execution; Strategy; Balanced Scorecard; Strategy Map; Macroeconomics; Measurement and Metrics; Corporate Accountability; Accounting; Environmental Sustainability; Development Economics; Corporate Governance; Shanghai
    Citation
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    Serafeim, George, Rebecca Henderson, and David Freiberg. "Shanghai: GDP Apostasy." Harvard Business School Case 115-042, March 2015. (Revised February 2017.)
    • Web

    Admissions & Financial Support - Doctoral

    Admissions & Financial Support Your Journey Starts Now Application Requirements HBS admits a talented class of intellectually curious applicants from diverse backgrounds every year. We search for individuals who want to influence the... View Details
    • May 1998
    • Teaching Note

    Development Relationships TN

    By: David A. Thomas and Emily Heaphy
    The final class of the Career Development module of the Self-Assessment and Career Development course (SACD) uses the topic of mentoring and developmental relationships to encourage students to think beyond the point of finding and accepting a suitable job offer. The... View Details
    Keywords: Decisions; Curriculum and Courses; Job Offer; Personal Development and Career; Relationships; Strategy
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    Thomas, David A., and Emily Heaphy. "Development Relationships TN." Harvard Business School Teaching Note 498-071, May 1998.
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