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Show Results For
- All HBS Web
(1,818)
- People (1)
- News (234)
- Research (1,409)
- Events (2)
- Multimedia (7)
- Faculty Publications (588)
- 08 May 2007
- First Look
First Look: May 8, 2007
S. Kaplan and Steven R. Anderson Periodical:Journal of Cost Management 21, no. 2 (March-April 2007): 5-15 Abstract Activity-based costing has enabled managers to see that not all revenue is good revenue and not all customers are View Details
Keywords: Martha Lagace
- 25 Oct 2016
- First Look
October 25, 2016
analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling framework that connects the rich academic knowledge on innovation diffusion with that on View Details
Keywords: Sean Silverthorne
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
occurs—the status quo overpowers new ideas and turns them into variations on the same old themes. That is why every innovation from quality circles to reengineering to customer relationships turns out to be another road to cost reduction.... View Details
Keywords: by Martha Lagace
- 15 Oct 2008
- First Look
First Look: October 15, 2008
advertising agency's decision to unbundle its services as a tradeoff between the fixed cost to the advertiser of establishing and maintaining a relationship with an advertising agency and pecuniary economies of scale available in providing media services. The results... View Details
Keywords: Martha Lagace
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
theoretical prediction using a novel methodology based on the classic gravity equation in economics and measures of knowledge distance. Using a custom dataset of patents filed by all global subsidiaries of the top 25 patenting U.S.... View Details
Keywords: Dina Gerdeman
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
Aversion in Queues By: Buell, Ryan W. Abstract—This paper investigates whether people exhibit last place aversion in queues and its implications for their experiences and behaviors in service environments. An observational analysis of... View Details
Keywords: Sean Silverthorne
- 21 Feb 2017
- First Look
First Look at New Research: February 21
Art Museum By: Lund, Ragnar, and Stephen A. Greyser Abstract—This paper examines cultural sponsorship from a partnership perspective. It studies the collaboration between two international institutions, a bank and a museum, and their value co-creation with View Details
Keywords: Carmen Nobel
- 03 Mar 2014
- HBS Case
Decommoditizing the Canned Tomato
created polpa: cans of peeled, finely chopped tomatoes meant to save time without sacrificing flavor. The product was wildly popular with the restaurants that made up the bulk of Mutti customers at the time. Can a canned tomato command a... View Details
- 20 Dec 2011
- First Look
First Look: December 20
against U.S. cotton subsidies—and a trend analysis of over 400 total WTO disputes, I argue that the WTO dispute process is helping to legitimize the institution of free trade through its public display of rational authority and neutral... View Details
Keywords: Carmen Nobel
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
management had the potential to significantly improve the customer experience, Hilti was already a successful firm under its extant model and had to decide whether the restructuring of its business model was worth the risk. Purchase this... View Details
Keywords: Carmen Nobel
- 06 Nov 2012
- First Look
First Look: November 6
suppliers are more likely to share this information when requests from buyers are more prevalent, when buyers appear committed to using the information, when suppliers belong to more profitable industries, and when suppliers are located... View Details
Keywords: Sean Silverthorne
- 12 Jan 2015
- News
Good Investments
buildings 10 miles east of Mexico City that is populated by some of the country’s poorest citizens. Over the past two years, though, market days have been busier than normal at the store—all thanks to a little silver service booth just outside the shop. View Details
- 19 May 2009
- First Look
First Look: May 19, 2009
http://www.hbs.edu/research/pdf/09-128.pdf PublicationsExtreme Governance: An Analysis of Dual-Class Firms in the United States Authors:Paul A. Gompers, Joy Ishii, and Andrew Metrick Publication:Review of Financial Studies (forthcoming)... View Details
Keywords: Martha Lagace
- 20 Sep 2016
- First Look
September 20, 2016
https://cb.hbsp.harvard.edu/cbmp/product/916033-PDF-ENG Harvard Business School Case 517-017 Singapore Airlines: Premium Goes Multi-Brand Singapore Airlines had long been considered the gold standard for its innovative customer service.... View Details
Keywords: Sean Silverthorne
- 01 Mar 2010
- News
Lords of Strategy
buying from, selling to, and competing with enterprises and customers from around the world. What all four had in common was that they worked to extend the reach of markets, and hence of competition, into places that Schumpeterian... View Details
- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
Washington. With Gratitude: Barker Steel and the People Who Made It Work by Robert B. Brack (OPM 2, 1977) ArchwayPublishing When Robert Brack returned to Barker Steel Co. (the business started by his grandfather in 1920) several years after college, the firm had one... View Details
- 24 Sep 2020
- News
The Race for a Vaccine
its pipeline, Moderna had refined its development process—which begins with an analysis of a virus’s messenger RNA (mRNA)—and it had improved its production capabilities. Two months earlier, when he'd met NIAID Director Dr. Anthony Fauci... View Details
- 01 Dec 2012
- News
From Where We Stand
across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then build the next generation of... View Details
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
Nancy Barry (MBA 1975), founder and president of Enterprise Solutions to Poverty, which mobilizes and supports leading companies and entrepreneurs in building profitable and inclusive businesses that incorporate millions of low-income... View Details
- 18 Oct 2024
- News
My Worst Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell host of Skydeck. When I was in high school, I worked as a dishwasher at a steakhouse chain in upstate New York. It was not glamorous work. I would clock out covered in a... View Details