Publications

Web

Executive Education | Social Enterprise | Harvard Business School

rapidly changing world. This program is a collaboration between the Harvard Business School Social Enterprise Initiative and the Hauser Institute for Civil Society at Harvard University. Strategic Perspectives in Nonprofit Management JUL... View Details

30 Sep 2019
Book

6 Steps to Building a Better Workplace for Black Employees

When Barack Obama was elected president in 2008, some saw it as proof that the color of one’s skin could no longer hold people back from achieving important leadership roles in the United States. Not true, says Harvard Business School... View Details

Keywords: by Dina Gerdeman

February 2003 (Revised July 2005)
Case

British Broadcasting Corporation (A): One BBC

By: Rosabeth M. Kanter and Douglas A Raymond

Greg Dyke, the new director general of the British Broadcasting Corp. (BBC) must decide whether to extend an already ambitious change effort at the world's largest public service broadcaster. The initial results of the effort are very positive: audience numbers are up,... View Details

Keywords: Change Management; Media; Organizational Change and Adaptation; Organizational Culture; Leadership Development; Competition; Creativity; Relationships; Media and Broadcasting Industry; United Kingdom

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Kroger, Amazon, and many others have experienced similar conflicts. A recent study finds that “toxic culture”—unethical leadership behavior and disregard for employees’ health, diversity, financial security, and self-respect—is a far more... View Details

Keywords: by Michael Beer

25 Feb 2020
News

Profits and Purpose

06 Nov 2017
News

Smart Leaders Focus on Execution First and Strategy Second

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

is in process. Teaming, she says, is essential to organizational learning. In her new book Extreme Teaming: Lessons in Complex, Cross-Sector Leadership, Edmondson, the Novartis Professor of Leadership and Management at Harvard Business... View Details

Keywords: by Amy C. Edmondson; Mining

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

and step up to make the kind of dramatic change we need to have in our society. Neeley: You think this time is different? Frazier: I'm not sure. I hope it's different. I'll tell you a quick little story. I was on CNBC recently talking... View Details

Keywords: by Staff; Pharmaceutical

13 Feb 2020
Book

Open Your Organization to Honest Conversations

about them, and move in the right direction.” Make yourself and the rest of the leadership team accountable. It’s important for leaders to make clear to employees that they listened to their feedback by sharing the transformative View Details

Keywords: by Dina Gerdeman

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

actions follow their words. For individuals to stay at an organization, they must have trust in their leadership and in the organization’s mission and goals, and organizations must be responsive to their employees’ needs. Worker... View Details

Keywords: by Hise Gibson and MaShon Wilson

April 2013 (Revised November 2013)
Case

Growing Financial Services in India: Aditya Birla Financial Services Group

By: Paul M. Healy and Rachna Tahilyani

Aditya Birla Financial Services Group is a large, broad-based, Indian financial services institution offering products ranging from life insurance and mutual funds to private equity. The company has witnessed a turnaround in recent years and regained lost market share.... View Details

Keywords: Regulatory Environment; Finance; Asset Management; Business Growth and Maturation; Transformation; Leadership Development; Leadership Style; Business Processes; Organizational Structure; Organizational Change and Adaptation; Competitive Strategy; Diversification; Segmentation; Financial Services Industry; Insurance Industry; India

Web

Events - Business & Environment

screening questions, and leadership lessons. Interested in joining? Email bei@hbs.edu. Download to Calendar Keywords: Alumni Program, Climate Change Regional Event; Jan 14 Agribusiness Seminar Reception... View Details

January 2021 (Revised February 2021)
Case

Tech with a Side of Pizza: How Domino's Rose to the Top

By: Boris Groysberg, Sarah L. Abbott and Susan Seligson

After hitting an all-time low in 2008, Domino’s Pizza underwent a vigorous rebranding, product development, and embraced innovative technologies to become the world’s leading international fast-food retailer. Domino’s considered itself as much a tech company as it was... View Details

23 Jan 2023
Research & Ideas

After High-Profile Failures, Can Investors Still Trust Credit Ratings?

that the agencies assigned more experienced and highly educated analysts to evaluate debt issues with more inherent risk. How much has changed The results of the study indicate that credit rating agencies are more careful and... View Details

Keywords: by Ben Rand

13 Feb 2023
News

Are Companies Actually Greener—or Are They All Talk?

Keywords: Greenwashing

27 Jan 2023
Op-Ed

Have We Lost Sight of Integrity?

investigators cited MCAS as the cause. Still, Boeing did not ground the 737 MAX, forcing the Federal Aviation Administration (FAA) to do so. FAA took 20 months and numerous changes before the 737 MAX was approved for flights again. In... View Details

Keywords: by Bill George

May–June 2021
Article

How to Close the Gender Gap

By: Colleen Ammerman and Boris Groysberg

Most companies say they’re committed to advancing women into leadership roles. What they may fail to recognize, though, is that systemic barriers are holding women back. As a result, women remain disadvantaged at every stage of their employment and underrepresented in... View Details

Keywords: Gender Discrimination; Employment; Gender; Prejudice and Bias; Talent and Talent Management; Organizational Change and Adaptation