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  • All HBS Web  (38,418)
    • People  (99)
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    • Events  (217)
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  • Web

Social Enterprise | Harvard Business School

Social Enterprise Initiative We educate, support, and inspire leaders across all sectors to tackle society's toughest challenges and make a difference in the world. Supporting a Dynamic View Details
  • 2015
  • Working Paper

Online Word of Mouth and Product Review Disagreement

By: Frank Nagle and Christoph Riedl
Studies of online word of mouth have frequently posited―but never systematically conceptualized and explored―that the level of disagreement between existing product reviews can impact the volume and the valence of future reviews. In this study we develop a theoretical... View Details
Keywords: Online Word Of Mouth; Online Communities; Viral Marketing; Online Product Reviews; Quality; Internet and the Web; Consumer Behavior; Marketing Reference Programs; Social and Collaborative Networks; Digital Marketing; Analytics and Data Science
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Nagle, Frank, and Christoph Riedl. "Online Word of Mouth and Product Review Disagreement." Harvard Business School Working Paper, No. 13-091, May 2013. (Revised May 2015, selected for AOM Best Paper Proceedings.)
  • Research Summary

Competing business models

By: Ramon Casadesus-Masanell
Building on the literatures on competitive positioning and the theory of industrial organization, my work seeks to tackle previously unaddressed questions by studying situations where firms compete in dissimilar ways. Some examples of these questions include:View Details
  • 6 PM – 7 PM EDT, 23 Sep 2021
  • Virtual Programming

Power, for All: How it Really Works and Why Its Everyones Business

Power is one of the most misunderstood--and therefore vilified--concepts in our society. But is it all bad? How could it be used by anyone no matter their wealth and status--for good? To find out, please join Harvard professor Julie Battilana and University of Toronto... View Details
  • Article

Business, Governments and Political Risk in South Asia and Latin America since 1970

By: G. Jones and Rachael Comunale
This article contributes to the literature on political risk in business and economic history by examining both new perspectives (risk encountered by companies domestically, rather than risk for foreign investors) and new settings (emerging markets economies in Latin... View Details
Keywords: Political Risk; Emerging Market; Bribery; Business & Government Relations; Turbulence; Violence; Risk and Uncertainty; Emerging Markets; Crime and Corruption; Business and Government Relations; Business History; India; Latin America
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Jones, G., and Rachael Comunale. "Business, Governments and Political Risk in South Asia and Latin America since 1970." Australian Economic History Review 58, no. 3 (November 2018): 233–264.

    The Business of Business Schools: Restoring a Focus on Competing to Win

    As business leaders worry about the decline of American competitiveness, business schools are responding by changing their curriculums. But are the topics and approaches taught in today's business schools part of the solution or part of the problem? In this paper, I... View Details

    • Article

    Sustainability, Business, and Health

    By: George Serafeim, Amanda M. Rischbieth and Howard K. Koh
    The coronavirus disease 2019 (COVID-19) pandemic has demonstrated that response demands involvement from every sector of society. As a major example, some businesses have stepped up in ways previously unimaginable. Garment companies have repurposed production to face... View Details
    Keywords: COVID; COVID-19; Sustainability; Health And Wellness; Corporate Social Responsibility; Health Pandemics; Health; Corporate Social Responsibility and Impact; Corporate Accountability; Health Care and Treatment
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    Serafeim, George, Amanda M. Rischbieth, and Howard K. Koh. "Sustainability, Business, and Health." JAMA, the Journal of the American Medical Association 324, no. 2 (July 14, 2020): 147–148.
    • June 1997
    • Background Note

    The Normative Foundations of Business

    What is the appropriate role for business to play in a capitalist society? In analyzing responses to this question, this note distinguishes two separate dimensions. The first involves the distinctive objective of business as a social institution, considers the pros and... View Details
    Keywords: Business or Company Management; Economic Systems
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    Dees, J. Gregory, and Jaan Elias. "The Normative Foundations of Business." Harvard Business School Background Note 897-012, June 1997.
    • 14 Nov 2011
    • Research & Ideas

    Creating a Global Business Code

    School's required first-year MBA course Leadership and Corporate Accountability, which focuses on the economic, legal, and ethical responsibilities of business leaders. As they... View Details
    Keywords: by Carmen Nobel
    • September 2002
    • Background Note

    Business Marketing Course Overview

    By: Das Narayandas
    Provides an overview of the Business Marketing course taught at HBS. View Details
    Keywords: Business Education; Curriculum and Courses; Marketing; Education Industry
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    Narayandas, Das. "Business Marketing Course Overview." Harvard Business School Background Note 503-033, September 2002.
    • Video

    Introduction to Business Strategy

    • 08 Mar 2004
    • Research & Ideas

    Creating Value in Your Business Ecosystem

    Wal-Mart's and Microsoft's dominance in modern business has been attributed to any number of factors, ranging from the vision and drive of their founders to the companies'... View Details
    Keywords: by Marco Iansiti & Roy Levien
    • July 2006
    • Article

    Media Reputation of the Insurance Industry: An Urgent Call for Strategic Communication Management

    By: Robert G. Eccles Jr. and Matthias Vollbracht
    Keywords: Media; Reputation; Insurance; Strategy; Communication; Management
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    Eccles, Robert G., Jr., and Matthias Vollbracht. "Media Reputation of the Insurance Industry: An Urgent Call for Strategic Communication Management." Special Issue on Reputational Risk Geneva Papers on Risk and Insurance: Issues and Practice 31, no. 3 (July 2006).
    • 2007
    • Blog

    Harvard Business Online—Marketing Know:How: How Marketing Hype Hurt Boeing and Apple

    By: John A. Quelch
    Citation
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    Quelch, John A. "How Marketing Hype Hurt Boeing and Apple." Harvard Business Online—Marketing Know:How (blog). November 2, 2007. https://hbr.org/2007/11/how-marketing-hype-hurt-boeing.
    • Aug 2012
    • Conference Presentation

    Business and Environment: How Institutions Drive Technological Development in Sustainable Energy

    By: Shon R. Hiatt
    Citation
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    Hiatt, Shon R. "Business and Environment: How Institutions Drive Technological Development in Sustainable Energy." In Academy of Management Showcase Symposium. Paper presented at the Academy of Management Annual Meeting, Boston, MA, August 2012.
    • February 2016 (Revised June 2016)
    • Case

    The Maggi Noodle Safety Crisis in India (A)

    By: Karthik Ramanna and Radhika Kak
    The local government in Delhi has ordered a ban on Nestlé's flagship product in India—Maggi Noodles—citing excessive lead content per government lab tests. Nestlé disputes the government tests, noting that internal and third-party tests show the product to be safe.... View Details
    Keywords: Multinationals; Regulation; Customer Relations; Business And Government; Crisis Management; Leadership; Multinational Firms and Management; Globalization; Governing Rules, Regulations, and Reforms; Safety; Customer Relationship Management; Business and Government Relations; India; Europe; Switzerland
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    Ramanna, Karthik, and Radhika Kak. "The Maggi Noodle Safety Crisis in India (A)." Harvard Business School Case 116-013, February 2016. (Revised June 2016.)
    • 2020
    • Working Paper

    Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 5 Ecosystems and Complementarities

    By: Carliss Y. Baldwin
    The purpose of this chapter is to introduce two new building blocks to the theory of how technology shapes organizations. The first is a new layer of organization structure: a business “ecosystem.” The second is the economic concept of “complementarity.” Ecosystems are... View Details
    Keywords: Business Ecosystems; Complementarity; Modularity; Information Technology; Organizations
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    Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 5 Ecosystems and Complementarities." Harvard Business School Working Paper, No. 21-033, August 2020.
    • 26 Mar 2025
    • Video

    Competing for the future: Climate policy, business strategy, and the global green race

    • 01 Oct 2001
    • Research & Ideas

    Organizing the Family-Run Business

    As described in the first article in this series, the "Three-circle" family business system is composed of three overlapping subsystems: those employed in the business, the shareholders, and... View Details
    • February 2023
    • Teaching Note

    Colette Phillips and GetKonnected: Creating Inclusive Ecosystems

    By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
    Teaching Note for HBS Case No. 323-035. View Details
    Keywords: Diversity; Ecosystem; Inclusion; People Of Color; Network; Racial Bias; Gender Bias; Entrepreneur; Entrepreneurial Ecosystems; Change; Change Barriers; Change Leadership; Community; Innovation; Pandemic; Impact; Systemic Racism; Minority-owned Businesses; Social and Collaborative Networks; Equity; Race; Small Business; Prejudice and Bias; Boston
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    Kanter, Rosabeth M., and Ai-Ling Jamila Malone. "Colette Phillips and GetKonnected: Creating Inclusive Ecosystems." Harvard Business School Teaching Note 323-074, February 2023.
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