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  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

Summing Up This month's column appears to have struck a chord with those who lament the continuing loss of implicit knowledge buried inside the heads of experienced leaders (termed "deep smarts" by Dorothy Leonard and Walter Swap in their View Details
Keywords: by James Heskett
  • 15 Dec 2015
  • First Look

December 15, 2015

clinicians, and facilities. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50194 December 2015 Harvard Business Review Control the Negotiation Before It Begins By: Malhotra, Deepak Abstract—Countless books and articles... View Details
Keywords: Carmen Nobel
  • 18 Dec 2012
  • First Look

First Look: December 18

panel of advisers-resulting in a wealth of teaching moments bound to keep you captivated. Experts agree that many twentieth-century leadership practices won't work in the turbulent twenty-first century. This engaging book gives you the... View Details
Keywords: Carmen Nobel
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

introduces powerful tools for interpreting the big-picture economic developments that shape events in the contemporary business arena. Detailed examples are also drawn from history to illuminate important concepts. This book is destined... View Details
Keywords: Martha Lagace
  • 27 Sep 2011
  • First Look

First Look: September 27

and provocative, this book is an essential resource for all teams seeking to strengthen their innovative prowess. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2013
  • Research & Ideas

Who Sets Your Benchmarks?

Editor's note:When it comes to improving your leadership abilities, Professor Robert Steven Kaplan is a big believer in starting with a look in the mirror. In fact, he wrote a book on that subject: What To Ask The Person In The Mirror:... View Details
  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

concludes that "These are terribly important questions with no easy answers." Bill George, former Chairman and CEO of Medtronic and now a professor at the Harvard Business School, thinks he knows the answers. George lays out the elements of "authentic... View Details
Keywords: by Jim Heskett
  • 03 Apr 2009
  • What Do You Think?

How Much Obsolescence Can Business and Society Absorb?

personal level, C. J. Cullinane reported that "I work with keeping up with technology but the newspapers and books are my anchor . [They also leave] a good audit trail." Phil Clark said, "Ultimately, when a person becomes... View Details
Keywords: by Jim Heskett; Publishing; Journalism & News
  • 10 Mar 2008
  • Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

growing academic interest in the influence of social networks on entrepreneurial successes and failures, Nanda says. As an example, he cites Regional Advantage: Culture and Competition in Silicon Valley and Route 128, a 1994 book by... View Details
Keywords: by Julia Hanna
  • 13 Nov 2000
  • Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

alone do not a learning organization make. The necessary complement is a mind-set of inquiry and experimentation, plus a knowledge-sharing process that enables everyone in a company to act in an informed way upon what's been learned before. At the heart of Garvin's... View Details
Keywords: by Laurie Joan Aron
  • 24 Jul 2000
  • Research & Ideas

Global Brands: Connecting With Consumers Across Boundaries

panelists at a Global Alumni Conference session addressing the topic "Global Brands: Connecting with Consumers across Boundaries," chaired by HBS associate professor Nancy F. Koehn, a business historian and author of the forthcoming View Details
Keywords: by James E. Aisner
  • 24 Jul 2000
  • Research & Ideas

Something Ventured, Something Gained: A European View of Venture Capital

Venture capital is a tale of two continents, HBS professor Josh Lerner (coauthor of the book The Venture Capital Cycle) explained in his opening remarks at a Global Alumni Conference panel titled "European Private Equity: Can the... View Details
Keywords: by James E. Aisner; Financial Services
  • 05 Apr 2016
  • First Look

April 5, 2016

Abstract—This article looks back at the publication and influence of Wesley Mitchell’s Business Cycles published in 1913. It surveys some of the key ideas in the book and explains the reasons why it resonated with a variety of people,... View Details
Keywords: Sean Silverthlorne
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

book excerpt The Scale Of The Threat From Retail Revolution: Will Your Brick-and-Mortar Store Survive? By Rajiv Lal, José B. Alvarez and Dan Greenberg After years against the ropes, many retailers are fighting out of the corner:... View Details
Keywords: Re: Rajiv Lal; Retail
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

customer but every entity that interacts with you in a significant manner."3 This claim is repeated in the book The Customer Is CEO, which defines a customer as "the recipient of any kind of product or service provided by an... View Details
Keywords: by Robert Simons
  • 11 Aug 2016
  • Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

Education.” I'm your host, Brian Kenny, and you're listening to Cold Call. Bill Kirby is a historian who examines contemporary China's business, economic and political development in an international context. In addition to many books and... View Details
Keywords: Re: William C. Kirby; Education
  • 20 Feb 2006
  • HBS Case

Oprah: A Case Study Comes Alive

people, other resources, and a broader context to create a viable market offering. One of the questions the case raises is 'what is Winfrey in the business of? What is she offering her consumers, viewers, magazine readers, and the people who buy the View Details
Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

TripIt: The Traveler's Agent Harvard Business School Case 809-059 In July 2008, the co-founders of TripIt, a free online travel organizer that aggregated travelers' bookings from many top travel websites, had recently secured $5.1 million... View Details
Keywords: Martha Lagace
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

  PublicationsThe Economics of Crime: Lessons for and from Latin America Authors:Rafael Di Tella, Sebastian Edwards, and Ernesto Schargrodsky, eds. Publication:Research and University of Chicago Press, 2010 Abstract Publisher's Book... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

lifetime value (CLV) has emerged as an important metric to manage and grow customers. Marketing scholars have written many books and articles on this topic. However, most of this research has focused on tactical marketing decisions. While... View Details
Keywords: Martha Lagace
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