reflection - Publications - Faculty & Research

March 2009 (Revised May 2011)
Case

Addleshaw-Goddard LLP

By: Robert G. Eccles, Amy C. Edmondson and James Weber

Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim... View Details

Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom

Citation

Educators

Purchase

15 Dec 2023
News

Like-Minded

Yumiko Murakami (MBA 1994), Miwa Seki (MBA 1993), and Kathy Matsui share the same month and year of birth, so the friends started an annual birthday get-together to reflect on the year ahead. Work was always a hot topic of discussion.... View Details

16 Apr 2019
Blog Post

How Being an Introvert Influenced My Business School Experience

bolster important communication skills and build up a base level of confidence needed to address large audiences, a valuable “real world” skill. Given that as an introvert I prefer a slower pace and value reflection (extroverts tend to... View Details

30 Aug 2018
Blog Post

My Difficult Decision to Leave Google for HBS

Thirteen months after starting at Google and my first product went live, I was simultaneously filled with excitement, anxiety, and relief. But most significantly, the product launch sparked a real reflection of my time and work at Google.... View Details

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

then to turn against him. "They had different interpretations of what loyalty meant—it caused a reflection on the part of students about what they owe a leader and what they are owed by the leader," says Rose. Hamilton's story... View Details

Keywords: by Michael Blanding; Sports

Web

Outdoor Spaces | About

Outdoor Spaces The founders of HBS created a unique context for management education—one in which the physical environment reflects and reinforces the School’s participant-centered learning model through a residential campus. Outdoor... View Details

Web

What You Can Support - Alumni

financial aid helped her make the move. Diversifying HBS's Case Collection Recognizing that, historically, too few protagonists in its case collection were from underrepresented groups, HBS has made a commitment to developing more cases that View Details

11 May 2016
Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

such a relationship with the reps at her car seller. She has bought a multitude of products from them, but is convinced they have no idea who she is, how much she has spent, or her preferences. It’s as if no record of her previous purchases exist. View Details

Keywords: by Sean Silverthorne; Auto

Profile

Jiaojun Wang

Why did you choose this path at this point in time? After seven years of working, I wanted to take a step back, reflect upon my major life decisions, and start afresh. I miss campus so much! Walking on the tree-lined roads, studying in... View Details

Web

Donor-Advised Fund - Alumni

charities whenever you wish. Benefits An immediate charitable tax deduction for the full amount of your gift Professional management services provided by Harvard Management Company (HMC) at no cost to you The opportunity to name your fund for loved ones or to View Details

Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

+1.617.495.6226. Application Review: To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of current responsibilities, and type of organization. HBS seeks... View Details

24 Jun 2002
Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

made a difference in the world for many others, he said. Their success reflects their values and uniqueness; they were not people who tried to copy anyone else. "None of them wanted to be set up as paragons," Stevenson told the... View Details

Keywords: by Martha Lagace

30 Jan 2019
Blog Post

The Life and Role of a CEO

the team, not the other way around.” “Being CEO is like being a parent. You give unconditional love and strict limits.” The fact that they always used the word “we” instead of “I” when they talked about their experiences reflected their... View Details

03 Jan 2017
First Look

January 3, 2017

implementation of strategic plans. This case stimulates reflections on the importance of costing systems, in particular Time-Driven Activity Based Costing, and variance analysis as decision support mechanisms. Purchase this case:... View Details

Keywords: Carmen Nobel

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

important for review sites such as Yelp to post chronological reviews that reflect current conditions, since hygiene can vary wildly based on new management and staff, the research team says. “Review sites should be careful in making sure... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

01 Oct 1997
News

Donald J. Chiofaro

process, you shouldn't be in this business." Reflecting on his career, Chiofaro says: "I didn't think that real-estate development, which creates hard assets, would have so much volatility. I consider my-self lucky to still be in control... View Details

Keywords: Daniel Penrice

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

which the directors toured a newly-created "beauty park" in the US, where companies cooperating to create and manufacture new fashion beauty products are located together in one light industrial park. It is a reflection of colleagues Gary... View Details

Keywords: by James Heskett; Manufacturing

07 May 2024
Blog Post

Opportunity to Offset Travel Emissions with Carbon Credits that Meet HBS Criteria

will ensure that at least 9.5% of the project portfolio is made up of projects with health & equity benefits. Emphasis on climate, health and equity is also reflected in Harvard’s use of the term “fossil fuel” in our climate action... View Details

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

without empathy, cumbersome administrative processes, and an inability to change. Reflect on the blind spots. When leaders realize where their organizations are falling short, they can reflect on their... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

06 Mar 2012
First Look

First Look: March 6

PublicationsStrength in Numbers: The Political Power of Weak Interests Author:Gunnar Trumbull Publication:Harvard University Press, forthcoming Abstract This book investigates the sources of interest group influence has on public policy. Trumbull argues that diffuse... View Details

Keywords: Sean Silverthorne

Publications