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  • All HBS Web  (2,325)
    • News  (627)
    • Research  (1,431)
    • Events  (7)
    • Multimedia  (18)
  • Faculty Publications  (788)
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  • May 2023 (Revised June 2023)
  • Supplement

Novartis (C): Reimagining Medicine

By: Ramon Casadesus-Masanell, Claudio Feser, Karolin Frankenberger and David Redaschi
This case unfolds around the first-ever approved personalized cancer treatment, how Novartis wrapped it into a new business model design, and how Novartis scaled it. Novartis — one of the largest pharmaceutical companies in the world — is, among other ventures,... View Details
Keywords: Health Testing and Trials; Health Care and Treatment; Business Model; Problems and Challenges; Pharmaceutical Industry; Switzerland
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Casadesus-Masanell, Ramon, Claudio Feser, Karolin Frankenberger, and David Redaschi. "Novartis (C): Reimagining Medicine." Harvard Business School Supplement 723-445, May 2023. (Revised June 2023.)
  • January 2020
  • Article

Assessing the Safety of Electronic Health Records: A National Longitudinal Study of Medication-related Decision Support

By: A Jay Holmgren, Zoe Co, Lisa Newmark, Melissa Danforth, David Classen and David Bates
Background Electronic health records (EHR) can improve safety via computerised physician order entry with clinical decision support, designed in part to alert providers and prevent potential adverse drug events at entry and before they reach the patient.... View Details
Keywords: Hospital; Electronic Health Records; Health Care and Treatment; Information Technology; Safety; Performance; Quality; Performance Improvement
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Holmgren, A Jay, Zoe Co, Lisa Newmark, Melissa Danforth, David Classen, and David Bates. "Assessing the Safety of Electronic Health Records: A National Longitudinal Study of Medication-related Decision Support." BMJ Quality & Safety 29, no. 1 (January 2020): 52–59.
  • 26 May 2015
  • First Look

First Look: May 26

elaborate a definition of the business model as decisions enforced by the authority of the firm; this definition builds on the analytical success of previous approaches while enabling the analysis of business models through the analysis... View Details
Keywords: Sean Silverthorne
  • 2018
  • Working Paper

Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
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Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian. "Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment." Harvard Business School Working Paper, No. 18-106, May 2018.
  • 02 Jul 2013
  • First Look

First Look: July 2

super-lawyer David Boies (of Bush v. Gore and California gay marriage fame), claims that in September 2008 the U.S. arbitrarily set aside the rights of AIG's shareholders-violating the Fifth Amendment by... View Details
Keywords: Anna Secino
  • 09 Feb 2011
  • News

Still Shining through Florida's Clouds

Developer David Lucas (MBA '71) has won a reputation as a generous philanthropist. Along with homeowners, developers in Florida’s Gulf Coast real-estate market have been hit hard by the recession. View Details
Keywords: Real Estate
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

consumer surplus by making the gray market less competitive domestically. Under certain circumstances, the domestic welfare destruction arising from this erosion dominates the domestic welfare gains that accompany a shift to arm's length... View Details
Keywords: Martha Lagace
  • 08 Jun 2010
  • First Look

First Look: June 8

Epstein, and Kristi Yuthas Publication:In Scaling Social Impact: New Thinking, edited by Paul Bloom and Edward Skloot. Palgrave Macmillan, forthcoming An abstract is unavailable at this time. Order this Book:... View Details
Keywords: Martha Lagace
  • Article

Third-Party Punishment as a Costly Signal of High Continuation Probabilities in Repeated Games

By: Jillian J. Jordan and David G. Rand
Why do individuals pay costs to punish selfish behavior, even as third-party observers? A large body of research suggests that reputation plays an important role in motivating such third-party punishment (TPP). Here we focus on a recently proposed reputation-based... View Details
Keywords: Direct Reciprocity; Evolution; Dispersal; Cooperation; Trust; Reputation; Game Theory
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Jordan, Jillian J., and David G. Rand. "Third-Party Punishment as a Costly Signal of High Continuation Probabilities in Repeated Games." Journal of Theoretical Biology 421 (May 21, 2017): 189–202.
  • 19 Mar 2013
  • First Look

First Look: March 19

  PublicationsSetting Health Priorities: Strategy versus Tactics Authors:Chu, Michael, David E. Bloom, and Elizabeth Cafiero Publication:Impact: The Magazine of PSI Abstract Health decision makers throughout the world are faced with a... View Details
Keywords: Sean Silverthorne
  • March 2018
  • Article

In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions

By: Eva Ascarza, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost and Rom Schrift
In today’s turbulent business environment, customer retention presents a significant challenge for many service companies. Academics have generated a large body of research that addresses part of that challenge—with a particular focus on predicting customer churn.... View Details
Keywords: Customer Retention; Churn; Customer Relationship Management; Measurement and Metrics
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Ascarza, Eva, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift. "In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions." Special Issue on 2016 Choice Symposium. Customer Needs and Solutions 5, nos. 1-2 (March 2018): 65–81.
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

practice. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52649 Physician Beliefs and Patient Preferences: A New Look at Regional Variation in Health Care Spending By: Cutler, David, Jonathan Skinner, Ariel Dora Stern, and View Details
Keywords: Carmen Nobel
  • 17 Aug 2011
  • News

Breath of Life

but brought back from the brink of bankruptcy by its current president David Green (MBA ’91). Explaining that a natural trachea is shaped by its “scaffold” (its framework of... View Details
Keywords: stem cell research; Ambulatory Health Care Services; Health, Social Assistance
  • 22 Nov 2011
  • News

A Storybook Beginning

Risher: E-reading the African story “Treasure of the Trees” at the Kade Primary School in Ghana. Courtesy David Risher If you’ve just read Curious George Visits the Library and desperately want to get your hands on Curious George Goes to... View Details
Keywords: Elementary and Secondary Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Mar 2005
  • News

Lighting It Up

Last December, David Wilkins (MBA 1990) admired the brilliant skyline of Hong Kong’s Victoria Harbor, with its color-changing buildings and holiday lighting. “I love when nighttime comes,” the former investment banker told the Rocky... View Details
Keywords: lighting; Electric Power Generation, Transmission, Distribution; Utilities
  • 01 Sep 2013
  • News

Alumni News | Book Briefs

Life, Liberty, and the Pursuit of Food Rights: The Escalating Battle over Who Decides What We Eat by David E. Gumpert (OPM 5, 1981) (Chelsea Green Publishing) Do Americans have the right to get their food... View Details
Keywords: Publishing Industries (except Internet); Information; Elementary and Secondary Schools; Educational Services
  • 01 Mar 2012
  • News

Philippines Outreach

Bradley: A “civilized man,” making an impact in Washington and beyond. The owner and chairman of the Atlantic Media Company, publisher of the Atlantic magazine and the National Journal, David Bradley (MBA 1977) has been called “ ‘the most... View Details
Keywords: Publishing Industries (except Internet); Information; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 24 Apr 2014
  • News

Offering a breath of life for critically ill patients

A scientist by training, David Green (MBA 1991) is drawing upon his business acumen to lead a science fiction-style breakthrough: the creation of replacement body parts (specifically, the trachea) using a... View Details
  • 07 Aug 2019
  • News

Step Right In

Photo via TechCrunch Photo via TechCrunch David Askaryan (MBA 2015) has built a virtual reality experience called the Museum of Future Experiences (MoFE), that is elevating VR to a whole new level: Imagine a blend of immersive theater and... View Details
  • 01 Jun 2010
  • News

Faculty Research Online

been adopted by thousands of private, public, and nonprofit enterprises around the world. Professor Robert S. Kaplan, who created the concept and tool with David Norton (DBA ’73), explains the roots and... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
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