Turn - Publications - Faculty & Research

24 Aug 2009
Research & Ideas

SuperCorp: Values as Guidance System

extended family of partners and stakeholders and with regard to their employees. After outlining some of the strategic uses by vanguard companies of their new or renewed values and principles, I will turn to exactly what is involved in... View Details

Keywords: by Rosabeth Moss Kanter

29 Sep 2008
Research & Ideas

How Economics May Lead to Better Football Games

too early. It turns out that a number of very competitive labor markets have suffered from similar problems. In some recent years, law students who apply to clerk for federal appellate judges were hired almost two years before they would... View Details

Keywords: by Sarah Jane Gilbert; Sports

24 Sep 2001
Research & Ideas

How To Be an Angel Investor

the potential existed to sell the company soon for a substantial return to one of its competitors. However, if the market turned in a big way, the potential valuation could come screaming down. The business would not fail, as it was... View Details

Keywords: by David Amis & Howard Stevenson

18 Jun 2001
Research & Ideas

When In-House Research Isn’t Enough

positive correlation between the number of journal articles published between 1981 and 1997 by semiconductor company researchers and the number of patents held by firms. "It turns out," he said, "that publications by IBM... View Details

Keywords: by Jim Aisner

12 Feb 2001
Research & Ideas

Creating Value Across Borders

social acceptability of entrepreneurship, has the Internet played a similar role in catalyzing venture capital activity overseas? It has, although it's still in the infancy stage. The greatest change stems from U.S. venture capital firms going abroad and transferring... View Details

Keywords: by Staff

19 Sep 2024
Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

messages, stayed the same. That one-hour loss of overlap represented a 19 percent reduction in opportunities to communicate synchronously during the typical workday—but the impact of that gap also depended on the type of job. The researchers found: Employees handling... View Details

Keywords: by Michael Blanding

30 Jun 2009
First Look

First Look: June 30

specificity that drives down the degree of hierarchy in the electronics sector. Differences in transaction patterns in turn may result from the differences in the power level of underlying technologies, which affect product specificity... View Details

Keywords: Martha Lagace

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

includes only those activities that add discernable value for customers and corresponding rewards for the channel partners. The focus is first on identifying what must be done; only then does it turn to where that work will reside. The... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

08 Apr 2008
First Look

First Look: April 8, 2008

describes how they assessed their valuations and probabilistic views, and leaves them with a key decision. The (B) case describes their choice as well as the twists and turns leading to the conclusion. Purchase this case:... View Details

Keywords: Martha Lagace

25 Sep 2006
Research & Ideas

How Software Platforms Revolutionize Business

will include anyone providing a brick-and-mortar product or service that can be digitized and put on a software platform. If we turn to Apple's iPod/iTunes business, it superficially looks multi-sided, in the sense that Apple has... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

01 Nov 2012
Research & Ideas

Book Excerpt: Judgment Calls

wanted to avoid turning Tweezerman into one more failure in what had been a previous career of multiple entrepreneurial misfires. What if this last and greatest airplane, which had finally begun to fly—and fly high—now crashed and burned... View Details

Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products

31 May 2011
First Look

First Look: May 31

mathematical models has turned the negotiated order of organizational activities, which necessarily include particularistic elements, into abstract generalizations that favor quantifiable variables. This paper offers another logic, a... View Details

Keywords: Sean Silverthorne

07 Jul 2014
Research & Ideas

Banning Big-box Stores Can Hurt Local Retailers

protect local businesses from the crushing competition of "big-box" stores. But it turns out such rules often backfire, according to research by Raffaella Sadun, an assistant professor in the Strategy unit at Harvard Business... View Details

Keywords: by Carmen Nobel; Retail

21 Apr 2008
Research & Ideas

The New Math of Customer Relationships

organizations with whom we've had no previous contact that get in touch with us to check up on the latest thinking that they say has influenced their management over the past decade or so. Finally, the service profit chain turns up in... View Details

Keywords: by Sean Silverthorne

09 Apr 2008
Research & Ideas

The Matchmaker of the Modern Economy

Herald Tribune story, "it is the consensus of those best acquainted with the mass of new developments coming out of the war activity that enough of the projects will turn out to be profitable so that the investment as a whole will be... View Details

Keywords: by Spencer E. Ante

17 Jun 2002
Research & Ideas

A Litmus Test for Entrepreneurs

initial caution, growth when it came was both fast and steady. When he sold the company in 1999 to the Spanish food conglomerate Campofrio, TelePizza spanned six countries with more than 600 outlets selling some $250 million worth of pizza a year. He had View Details

Keywords: by Walter Kuemmerle

16 Mar 2003
Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

of logic to the problems we see in the economy as a whole. That is, we need individuals who, through their experiences, have learned how to internalize high standards and principles. They in turn need a system of governance—of checks and... View Details

Keywords: by Kim B. Clark

27 Oct 2014
Research & Ideas

The Coffee Economy That Bloomed Out of Nowhere

after the Spanish conquest. For most of the 1800s, hardly anyone lived there. But by the turn of the twentieth century, the Soconusco had become a major coffee producer and exporter. It remains so today. Casey M. Lurtz is intrigued by... View Details

Keywords: by Carmen Nobel; Food & Beverage; Agriculture & Agribusiness

16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

turns waiting tables. (In fact, when Pisano first dined there, Oldani was his waiter.) This leads to a significant reduction in labor costs, even while allowing Oldani to pay his staff higher-than-average wages. Still, the chef insists... View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

23 Nov 2010
First Look

First Look: November 23

therefore presents a natural environment in which to evaluate alternatives for these and other design choices. In this piece, I review the basics of online advertising, then turn to design decisions as to ad pricing, measurement,... View Details