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  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

first question HBS faculty get when we do a custom Executive Education program in China and other areas is, “How do I build a brand?” Because that’s where a lot of value gets created. In many emerging... View Details
Keywords: by Sean Silverthorne; Advertising
  • 30 Sep 2013
  • Research & Ideas

Do Mergers Hurt Product Quality?

comparative consumer product reviews since 1936. The publication ranks competitive brands according to quality, based on in-house testing and customer surveys, and publishes the products' retail prices. "Decades of data, just staring... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 30 Oct 2012
  • First Look

First Look: October 30

and by the effects of their private governance mechanisms. These organizational characteristics affect the stringency of monitoring through reputation, customer loyalty, differential impacts of government sanctions, and the... View Details
Keywords: Sean Silverthorne
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

cultures—you'd be hard-pressed to tell their nationality," says Deshpandé. "Among other distinguishing characteristics, these firms tend to have intrapreneurial cultures that encourage and reward risk. They are quick to market and invest a lot in View Details
Keywords: by Garry Emmons
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

will in fact homogenize consumption patterns, and a few superstar products will emerge as winners in the market place. In this study, using two large customer transactions data sets obtained from an online music service and an online DVD... View Details
Keywords: Martha Lagace
  • 03 Jul 2012
  • Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

are covered by employers or Medicaid. The healthy people in these insurance pools subsidize the costs of the sick. But many employers, weary of uncontrolled and unpredictable health care costs, will likely soon switch to a pension-like defined contribution system,... View Details
Keywords: Re: Multiple Faculty; Health
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

world war in 1939, and then total defeat in 1945. At the end of WWII, the Soviets closed the Berlin headquarters of the Deutsche Bank as part of their denazification effort. Meanwhile, the United States, Britain, and France, occupying the... View Details
Keywords: Martha Lagace
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

b01/en/common/item_detail.jhtml?id=808033 The Home Depot, Inc. Harvard Business School Case 608-093 For its first 20 years, Home Depot was known for its entrepreneurial spirit and focus on customer service. Merchandising, purchasing, and... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

investment. "Now, obviously, the company is doing much better since Jobs returned to the CEO job; but having said that, it has not yet reached the value that it was in the early 1990s," Yoffie points out. Yoffie, whose book Judo... View Details
Keywords: by Sean Silverthorne
  • 05 Jul 2004
  • Research & Ideas

Radical Change, Entrepreneurial Opportunity

developing a common perspective about a new technology is joint experimentation with customers. Conducting market research in really new markets has limited value because users don't have any experience with the products, so it's hard for... View Details
Keywords: by Michael J. Roberts; Technology
  • 08 May 2012
  • First Look

First Look: May 8

consolidated and centralized all key functions, while their "My Macy's" initiative focused on customizing the offerings of individual stores to local markets. By 2011, Macy's had many advantages, including an energized, highly... View Details
Keywords: Carmen Nobel
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

May 2017 Journal of Financial Economics The Value of Trading Relations in Turbulent Times By: Di Maggio, Marco, Amir Kermani, and Zhaogang Song Abstract—This paper investigates how dealers’ trading relationships shape their trading... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2005
  • Research & Ideas

The Knowledge Coach

helpful to the total novice. In our entrepreneurship study, we observed extensive chains of knowledge transfer in which a coach's protégé quickly became a coach to someone less knowledgeable than himself, who then coached a budding... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

values and pay them fairly, it seems an interesting proposal for both the company and the individual." Juan Manuel Salas Guevara commented that the challenge in Holacracy "is a strong communication process from the top level of... View Details
Keywords: by James Heskett; Retail
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

10% more agree to peace when it is proposed by a civilian community member rather than the enemy or an armed actor. Beyond the theoretical value of this result for understanding reactions to violence among communities and individuals, it... View Details
Keywords: Carmen Nobel
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

2002. Walmart grew significantly, expanded internationally, and became a leading player in groceries. However, it also faced criticism regarding its wage and labor practices. Meanwhile, Kmart faced an identity crisis, falling between the cracks while View Details
Keywords: Dina Gerdeman
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

less busy than the present, they may underweight the value of these purchases. We examine the impact of debiasing this previously unexplored barrier of consumer decisions to "buy time" in a field experiment with a U.S.-based... View Details
Keywords: Sean Silverthorne
  • 12 Oct 2011
  • First Look

First Look: October 12

income between two organizations in similar businesses. It can be measured by the "Four Rs" of referrals and retention of employees, returns to labor, and relationships with customers that foster View Details
Keywords: Sean Silverthorne
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

of the various parties involved, and the manner in which the key issues of structure, management, implementation, and accountability have been addressed. The Omidyar-Tufts Microfinance Fund seeks to have a catalytic effect on the expansion of an activity deemed to have... View Details
Keywords: Martha Lagace
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