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  • Article

Optimal Taxation in Theory and Practice

By: N. Gregory Mankiw, Matthew C. Weinzierl and Danny Yagan
We highlight and explain eight lessons from optimal tax theory and compare them to the last few decades of OECD tax policy. As recommended by theory, top marginal income tax rates have declined, marginal income tax schedules have flattened, redistribution has risen... View Details
Keywords: Taxation; Theory; Practice; Policy
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  • Program

Advancing Women of Color in Leadership

company culture that not only allows for, but celebrates authenticity. Details Prepare for greater leadership responsibility Develop a personal leadership style that works for you and your organization Communicate more effectively—with... View Details
  • 05 Sep 2023
  • Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

missing our goals—sometimes due to our own shortcomings and sometimes due to factors outside our control.” The example shows just how emotionally taxing failure is, in both our careers and our personal lives. As a result, Edmondson says,... View Details
Keywords: by Michael Blanding
  • 29 Jan 2021
  • Blog Post

My HBS Student Loan Story: John Cortines (MBA 2015)

their student loans. Still, taking-on student debt to finance an MBA is a significant commitment, and we recognize that personal circumstances influence how each student approaches that commitment. To better understand how HBS graduates... View Details
  • Program

Strategy for Health Care Delivery—Virtual

Design and implement a bundled payment system to reduce health care spending and increase quality of care Explore strategy transformation, geographic expansion, and the process of introducing new measurement approaches Expand your View Details
Keywords: Health Care; Health Care
  • 10 Jan 2023
  • Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

strangers,” he says, “but you could reallocate an hour here and there from one person to another person and see how that goes.” He advises people to take stock of their own portfolio of social interactions,... View Details
Keywords: by Michael Blanding
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

Research shows that the more education a person attains, the less likely they are to return to prison. People with vocational training have a 30 percent recidivism rate, while the rate drops to 6 percent for those with a bachelor’s degree... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • April 2021
  • Case

Glass-Shattering Leaders: Michele Hooper

By: Boris Groysberg and Colleen Ammerman
Michele Hooper joined the board of the Dayton-Hudson Corporation when she was in her late thirties, becoming the company’s youngest director as well as the only woman and the only person of color in the boardroom. Such “firsts” were not unusual for Hooper, who had been... View Details
Keywords: Governing and Advisory Boards; Diversity; Corporate Governance; Personal Development and Career
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  • Web

Campus Tours | About

Campus Tours Prospective MBA Tours We are currently offering a limited number of in-person campus tours for prospective students. You can sign up here for in-person student-hosted campus tours. Unvaccinated persons should continue to... View Details
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

business on a new and unsustainable path. One day, while hand-packing an ice cream order, the couple noticed that Robert Iger, CEO of Disney at the time, was the customer who would receive it. They added a cookbook and a personal note in... View Details
Keywords: by Pamela Reynolds
  • 05 Aug 2022
  • Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

doctoral students Nicole Abi-Esber and Jennifer Abel, and Juliana Schroeder, an associate professor at the University of California, Berkeley Haas School of Business. The results are included in a recent paper published in the Journal of View Details
Keywords: by Michael Blanding
  • October 2013
  • Article

Shattering the Myth of Separate Worlds: Negotiating Non-Work Identities at Work

By: Lakshmi Ramarajan and Erin M. Reid
How much of our self is defined by our work? Fundamental changes in the social organization of work are destabilizing the relationship between work and the self. As a result, parts of the self traditionally considered outside the domain of work, i.e., "non-work"... View Details
Keywords: Identity; Diversity; Strategy; Jobs and Positions; Work-Life Balance
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  • Web

South Asia - Global

discussions on CEO personality and its impact on leadership and decision-making. A special thanks to HBS alumni Ganesh Natarajan (AMP 169, 2005), Fariha Ansari Javed (PLDA 18, 2014), Nupur Arya (AMP 192, 2017), and Vinita Bajoria (GMP 10,... View Details
  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

interdependence, establishing trust, and figuring out how to coordinate. But there usually isn't time to build a foundation of familiarity through the careful sharing of personal history and prior experience, or the development of shared... View Details
Keywords: Re: Amy C. Edmondson
  • 07 Mar 2011
  • Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

Failure Can Be An Asset, But Personal Failure Is Ruinous Still, stubborn entrepreneurs continue to found companies, in spite of the failure rates, which raises the question of why. It's not as if any of them harbored childhood dreams of... View Details
Keywords: by Carmen Nobel
  • 2022
  • Book

Decision Leadership: Empowering Others to Make Better Choices

By: Don A. Moore and Max H. Bazerman
When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions, and leadership books often reinforce that view. However, this approach ignores a leader’s mission to empower others. Applying decades... View Details
Keywords: Empowerment Leadership; Leadership; Employees; Decision Making; Management Style
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  • 1991
  • Article

Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications

By: Leonard A. Schlesinger and Jeffrey Zornitsky
Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;... View Details
Keywords: Service Delivery; Satisfaction; Jobs and Positions; Customer Satisfaction
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  • August 2001 (Revised August 2012)
  • Case

BestDoctors, Inc.

By: Regina E. Herzlinger and Seth Bokser
Upon learning the news of a critical illness, patients and their families are shocked, saddened, fearful, and angry all at once. And just as soon as they catch their collective breath, they all ask the same question—a question that has the potential to infuse hope into... View Details
Keywords: Business Model; Entrepreneurship; Health Care and Treatment; Medical Specialties; Knowledge Sharing; Demand and Consumers; Health Industry
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  • Web

Rock Summer Fellows - Entrepreneurship

for accelerator or prefer to work independently should apply to the RSF – Independent track. All Rock Summer Fellows, regardless of track, are required to attend the RSF Kickoff in person on April 23rd. To learn more, join us at the Rock... View Details
  • 25 Jul 2017
  • First Look

First Look at New Research and Ideas: July 25, 2017

forthcoming Journal of Political Economy Reserve Design: Unintended Consequences and the Demise of Boston's Walk Zones By: Dur, Umut, Scott Duke Kominers, Parag A. Pathak, and Tayfun Sönmez Abstract—Admissions policies often use reserves to grant certain applicants... View Details
Keywords: Carmen Nobel