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- All HBS Web
(2,435)
- People (4)
- News (290)
- Research (1,806)
- Events (12)
- Multimedia (4)
- Faculty Publications (904)
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- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
percent of new products fail within five years ... To the extent that a few, well-chosen customers might provide valuable insights into what would improve the quality of life,... View Details
Keywords: by James Heskett
- 05 Oct 2009
- Research & Ideas
The Vanguard Corporation
beyond a single building. Education is bigger than schools; health is bigger than hospitals. Communities need to provide the context and the interconnections across parts of the system so that all institutions View Details
Keywords: by Sean Silverthorne
- 10 Jul 2000
- Research & Ideas
Privatization and the New European Economy
almost half of its stock was acquired by the SairGroup, a unit of Swissair; as of last April, their stake in the airline climbed to 85 percent. The move to the private sector... View Details
- 04 Dec 2000
- What Do You Think?
Have We Overdone Deregulation and Privatization?
effects. The highly publicized shortcomings of questionable efforts to deregulate are not encouraging—witness the case of the California electric power industry. It's not clear whether attempting to educate... View Details
Keywords: by James Heskett
- 23 Dec 2014
- First Look
First Look: December 23
following Boston Children's and Children's Hospital of Philadelphia (CHOP). Texas Children's had some of the highest volumes in the nation, seeing more than 20,000 congenital heart disease patients and View Details
Keywords: Carmen Nobel
- 29 Oct 2013
- First Look
First Look: October 29
complete. The local was never entirely subsumed by the global. Convergence and homogenization were stronger in aspirations than in preferences for particular products and scents, which remained more persistently local despite the spread... View Details
Keywords: Sean Silverthorne
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
intervention. Hence, an understanding of residual market imperfections—those imperfections that persist after market competition and regulation are accounted for—must inform any assessment View Details
Keywords: by Sean Silverthorne
- 07 Oct 2014
- First Look
First Look: October 7
transformation of the very nature of the innovation search process. We find intermediate disclosure has the advantage of efficiently steering development towards View Details
Keywords: Sean Silverthorne
- 03 Jun 2014
- First Look
First Look: June 3
teaching hospitals, we find evidence of a gradual trend of decreasing performance that begins several months before the actual cohort turnover and may result from a transition... View Details
Keywords: Sean Silverthorne
- 28 Mar 2017
- First Look
First Look at New Research, March 28
BATNAs in Negotiation: Common Errors and Three Kinds of 'No' By: Sebenius, James K. Abstract—The best alternative to a negotiated agreement (“BATNA”) concept in negotiation has proven to be immensely useful. In tandem with its value in... View Details
Keywords: Sean Silverthorne
- 04 Nov 2008
- First Look
First Look: November 4, 2008
director." How Can Decision Making Be Improved? Authors:Katherine L. Milkman, Max H. Bazerman, and Dolly Chugh Publication:Perspectives on Psychological Science (in press) Abstract The optimal moment to address the question of how to... View Details
Keywords: Martha Lagace
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
ability to improve performance by understanding and predicting customer behavior. Can you illustrate some of the things that Harrah's does in this area? A: Harrah's does a... View Details
Keywords: by Sean Silverthorne
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
Instead, leaders should see employees as resources to cultivate through a clearly defined program of support for professional growth, for example, helping to improve their skills and personal satisfaction.... View Details
Keywords: by Martha Lagace
- 24 Jul 2007
- First Look
First Look: July 24, 2007
implementation of a lean operating system at an Indian software services firm. By studying the introduction and impact of lean management techniques in a nontraditional setting we are able to move beyond the... View Details
Keywords: Martha Lagace
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
were: What part of the job demands rationality? Yaron Kaufman suggested that "Managers must be rational when it comes to planning, financing, operating and measuring business performance . Irrational... View Details
Keywords: by Jim Heskett
- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
that you can adopt or adapt to deliver radical improvements in the way you and others do business? Will these improvements drive profitable growth by creating proprietary advantages in the way you do... View Details
Keywords: by Lynda M. Applegate
- 28 Feb 2012
- First Look
First Look: Feb. 28
performance and the flow of sustainability related information to markets. Aviva Investors, a GBP 259 billion fund, is the investment arm of the large British insurance... View Details
Keywords: Sean Silverthorne
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
in the book, were overwhelmed by Xerox's mismanagement of the computer applications for its technology. In response to the criticism set forth by the two authors, who were consultants for McKinsey, Xerox decided to View Details
Keywords: by Henry Chesbrough
- 04 Sep 2012
- Research & Ideas
Why Most Leaders (Even Thomas Jefferson) Are Replaceable
his research, Mukunda wanted to identify "those particular individuals who were the right people, in the right place, at the right time, to change history." By doing so, he hopes to improve our understanding View Details
Keywords: by Kim Girard
- 16 Jul 2013
- First Look
First Look: July 16
clear; 4) Taking the wrong approach to performance assessment. Milestones relevant to each stage of an initiative's development should be established, and key assumptions in the business plan should be... View Details
Keywords: Anna Secino