Managing Difficult Interactions - Publications - Faculty & Research

21 Oct 2014
First Look

First Look: October 21

Publisher's link: http://ukcatalogue.oup.com/product/9780198704072.do October 2014 Handbook of Conflict Management Research Reframing Hierarchical Interactions as Negotiations to Promote Change in Health... View Details

Keywords: Sean Silverthorne

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

customers. By having each company specialize in one activity, the companies together do everything more efficiently for the customer. Of course, managing all of these different suppliers of services can be a hassle for consumers.... View Details

Keywords: by Michael Blanding

23 Mar 2003
Research & Ideas

Globalization: Little Impact on the Continent

Lagos Business School-Pan African University. Robin Kibuka, an adviser in the Africa Department of the International Monetary Fund, said, "Globalization is a force for development, but clearly it is a force for development that will have to be View Details

Keywords: by Julie Jette

30 Sep 2002
Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

pricing and the merits of billing over time. Also, see an excerpt from a recent Harvard Business Review article by Gourville and collaborator Dilip Soman. Mahoney: What are some first steps managers can take once they have decided to... View Details

Keywords: by Manda Mahoney

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

the mass merchants have gone after the middle class, but as income bifurcation happens and the middle class tends to disappear, you don't have the disposable income to take advantage of. In just about any category it is really difficult... View Details

Keywords: by Sean Silverthorne; Retail

15 Sep 2008
Research & Ideas

The Coming Transformation of Social Enterprise

Q: Which is harder: raising money, building a successful organization, or achieving real impact? A: They are all interrelated, but raising money is not the hardest of the three. Getting money is hard, but it is not more difficult than the... View Details

Keywords: by Roger Thompson

11 Sep 2000
Research & Ideas

Riding the Internet Fast Track

a series of six "filters" to answer this critical question. If a company is going to make the investment required to aggressively pursue an Internet opportunity, management needs to believe in each of the following: Online... View Details

Keywords: by Peter Jacobs

17 Jan 2017
Research & Ideas

Can China Maintain Its Economic Power?

Management in Beijing. The Harvard Business School Alumni Bulletin recently caught up with McFarlan and asked him to reflect on his experiences in China, and his thoughts about the future of a country he describes as “a fascinating place... View Details

Keywords: by Deborah Blagg

14 Jun 2004
Research & Ideas

The Big Money for Big Projects

financing requirements—typically north of $500 million. Why study large projects? Because they offer clear examples into the process used by managers to make important financing and structuring decisions, he says. Another reason: Large... View Details

Keywords: by Ann Cullen; Financial Services

09 Feb 2010
First Look

First Look: Feb. 9

differences appear to be associated with different models of development—open, distributed organizations developing systems with smaller cores. We find that core components are often dispersed throughout a system, making their detection and View Details

Keywords: Martha Lagace

25 Mar 2014
First Look

First Look: March 25

ambiguity of profits and power, as well as the often-jealous interactions between different solutions to the problem of empire. The book presents a powerful mosaic of imperial theories and practices contributing to the creation of the... View Details

Keywords: Sean Silverthorne

10 May 2016
First Look

May 10, 2016

Harvard Business Review Planned Opportunism: Using Weak Signals to Spur Innovations By: Govindarajan, Vijay Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51052 forthcoming Strategic View Details

Keywords: Carmen Nobel

02 Jun 2010
First Look

First Look: June 2

medical schools continue to focus on the basic sciences, to the exclusion of such managerial topics as running effective teams. The approach to executing reform appears to assume that practice managers and entrepreneurs can undertake the... View Details

Keywords: Martha Lagace

10 Dec 2001
Research & Ideas

Governance in India and Around the Globe

extent to which the corporate governance practices of Infosys are to be found in other Indian software firms and among Indian firms more generally. Our interviews with the top management of Infosys, and related field research in India,... View Details

Keywords: by Tarun Khanna & Krishna Palepu; Technology

25 May 2016
Research & Ideas

How Consumers and Businesses are Reshaping Public Health

explore interactions between private business and public health, and demonstrate how consumers can create better and less expensive care for themselves. Book Excerpt: Consumer Power in Shaping Public Health Healthcare and education are... View Details

Keywords: by John A. Quelch; Health

14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best suited to control and View Details

Keywords: by Martha Lagace; Video Game; Web Services; Computer

09 Jan 2006
Research & Ideas

What Really Drives Your Strategy?

manage it, and give it direction? That's what our new book, From Resource Allocation to Strategy, is about. People have studied the process in various ways, first to understand how it works and then to understand how it breaks down; and... View Details

Keywords: by Martha Lagace

23 May 2011
Op-Ed

Leading and Lagging Countries in Contributing to a Sustainable Society

society in general. But it is a difficult question to answer, with standards just now emerging in the form of "integrated reports" that help companies disclose corporate sustainability efforts just as they do financial data. Are these... View Details

Keywords: by Robert G. Eccles & George Serafeim

15 Feb 2000
Research & Ideas

The Right Connections

of the picture, a young company must clear many hurdles before convincing potential investors that its future prosperity is a good bet. New research by HBS associate professor Monica Higgins and Associate Professor Ranjay Gulati of the Kellogg Graduate School of View Details

Keywords: by Judith A. Ross

10 Nov 2014
HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

Great chefs, like great artists, go far beyond their materials (in this case, food) to provoke an experience that fulfills their creative vision. Unlike artists, however, they are running a business that requires putting diners in the seats, balancing costs, and View Details

Keywords: by Michael Blanding; Food & Beverage

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