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      • October 2010 (Revised July 2012)
      • Case

      Hewlett-Packard Company: CEO Succession in 2010

      By: Jay W. Lorsch, Krishna G. Palepu and Melissa Barton
      Mark Hurd resigned as the CEO of Hewlett Packard in 2010 after the board discovered that he had misfiled expense reports and paid an H.P. contractor for unsubstantiated work. After Hurd left H.P., he joined Oracle, an H.P. competitor. Soon thereafter, the H.P. board... View Details
      Keywords: Ethics; Governing and Advisory Boards; Leadership Development; Management Succession; Competitive Strategy; Technology Industry
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      Lorsch, Jay W., Krishna G. Palepu, and Melissa Barton. "Hewlett-Packard Company: CEO Succession in 2010." Harvard Business School Case 411-056, October 2010. (Revised July 2012.)
      • October 2010 (Revised May 2011)
      • Case

      Take-Two Interactive Software, Inc.

      By: Sunil Gupta and Kerry Herman
      In September 2010, faced with increasing threat from social game companies such as Zynga, Ben Feder, the CEO of Take-Two Interactive Software. Inc., had to decide the long-term strategy of his video-game company. As a publisher of traditional video games for Xbox 360,... View Details
      Keywords: Mergers and Acquisitions; Business Model; Leadership Style; Marketing; Competitive Strategy; Entertainment and Recreation Industry
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      Gupta, Sunil, and Kerry Herman. "Take-Two Interactive Software, Inc." Harvard Business School Case 511-002, October 2010. (Revised May 2011.)
      • October 2010 (Revised July 2012)
      • Case

      Global Expansion at Sanford C. Bernstein

      By: Linda A. Hill and Dana Teppert
      Sanford C. Bernstein, a premier sell-side research firm, is expanding globally and has recently opened an office in Hong Kong. Global Director of Research Robert van Brugge must consider how best to organize the firm's research department to enhance cross-sector and... View Details
      Keywords: Change Management; Talent and Talent Management; Globalized Firms and Management; Knowledge Sharing; Leading Change; Organizational Change and Adaptation; Organizational Design; Research; Financial Services Industry; Hong Kong
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      Hill, Linda A., and Dana Teppert. "Global Expansion at Sanford C. Bernstein." Harvard Business School Case 411-051, October 2010. (Revised July 2012.)
      • October 2010 (Revised July 2012)
      • Supplement

      Robin Bienenstock at Sanford C. Bernstein

      By: Linda A. Hill and Dana Teppert
      Robin Bienenstock, a senior sell-side equity research analyst at Sanford C. Bernstein, considers how to build her research franchise given the changing nature of the industry and the firm. A collaborative research paper called "Computer in Your Pocket" was recently... View Details
      Keywords: Employees; Knowledge Dissemination; Knowledge Sharing; Leadership; Groups and Teams; Research; Cooperation; Financial Services Industry
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      Hill, Linda A., and Dana Teppert. "Robin Bienenstock at Sanford C. Bernstein." Harvard Business School Supplement 411-053, October 2010. (Revised July 2012.)
      • October 2010 (Revised June 2021)
      • Case

      Bessemer Trust: Guardians of Capital

      By: Tom Nicholas and David Chen
      Henry Phipps, Jr. made his fortune in the steel industry alongside one of America's most celebrated entrepreneurs—Andrew Carnegie. His wealth was administered in the form of trusts, which he hoped would provide a stream of income for his family and their descendants... View Details
      Keywords: Wealth; Asset Management; Family Business; Business History; Income; Entrepreneurship; Capital; United States
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      Nicholas, Tom, and David Chen. "Bessemer Trust: Guardians of Capital." Harvard Business School Case 811-031, October 2010. (Revised June 2021.)
      • September 2010
      • Case

      Freddie Mac: Managing in Conservatorship

      By: Robert Steven Kaplan, Nitin Nohria and Ben Creo
      Ed Haldeman has recently become CEO of Freddie Mac, one of three major government sponsored enterprises (GSEs) charged with supporting U.S. residential mortgage finance. The company was placed into conservatorship by the U.S. treasury on September 7, 2008.... View Details
      Keywords: Change Management; Financial Crisis; Mortgages; Leadership; Organizational Culture; Business and Government Relations; Financial Services Industry; United States
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      Kaplan, Robert Steven, Nitin Nohria, and Ben Creo. "Freddie Mac: Managing in Conservatorship." Harvard Business School Case 411-048, September 2010.
      • September 2010
      • Case

      Quanta Research Institute: Rainforest or Hothouse?

      By: Willy C. Shih, Jyun-Cheng Wang and Ho Howard Yu
      Barry Lam, the CEO and founder of Quanta Computer (the largest notebook computer manufacturer worldwide), has recognized for many years that he had to transform the company to decrease its dependence on producing commodity hardware for other global brands and move the... View Details
      Keywords: Change Management; Leading Change; Growth and Development Strategy; Product Development; Organizational Change and Adaptation; Research and Development; Computer Industry; Taiwan
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      Shih, Willy C., Jyun-Cheng Wang, and Ho Howard Yu. "Quanta Research Institute: Rainforest or Hothouse?" Harvard Business School Case 611-024, September 2010.
      • September 2010 (Revised October 2010)
      • Case

      HBS Class of 2009: All Talk As They Prepare to Walk?

      By: Rakesh Khurana, Nitin Nohria and Dalia Rahman
      Max Anderson, HBS Class of 2009, founded the MBA Oath Initiative. The oath was a voluntary pledge "to create value responsibly and ethically." Anderson and a team of students and faculty worked to launch the first MBA Oath Ceremony conducted on campus during Harvard... View Details
      Keywords: Business Education; Higher Education; Values and Beliefs; Leadership; Corporate Social Responsibility and Impact; Social Issues; Value Creation; Education Industry; Massachusetts
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      Khurana, Rakesh, Nitin Nohria, and Dalia Rahman. "HBS Class of 2009: All Talk As They Prepare to Walk?" Harvard Business School Case 411-024, September 2010. (Revised October 2010.)
      • 2010
      • Working Paper

      Reversing the Queue: Performance, Legitimacy, and Minority Hiring

      By: Andrew Hill and David A. Thomas
      Studies of minority hiring have found that poor-performing firms or firms in highly competitive contexts are more likely to hire minority candidates. However, most work has examined hiring for entry and mid-level positions, not senior management. Management positions... View Details
      Keywords: Diversity; Selection and Staffing; Leadership; Managerial Roles; Performance Effectiveness; Sports Industry; United States
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      Hill, Andrew, and David A. Thomas. "Reversing the Queue: Performance, Legitimacy, and Minority Hiring." Harvard Business School Working Paper, No. 11-032, September 2010.
      • August 2010 (Revised March 2012)
      • Case

      The Dow Acquisition of Rohm and Haas (A)

      By: Jay W. Lorsch and Melissa Barton
      The Rohm and Haas Board decided how to move forward after its largest shareholder chose to sell all of its shares in the company. View Details
      Keywords: Governing and Advisory Boards; Leadership; Management Teams; Ownership Stake; Business and Shareholder Relations; Chemical Industry
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      Lorsch, Jay W., and Melissa Barton. "The Dow Acquisition of Rohm and Haas (A)." Harvard Business School Case 411-001, August 2010. (Revised March 2012.)
      • August 2010 (Revised January 2012)
      • Supplement

      Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2

      By: Joseph L. Bower and Sonja Ellingson Hout
      Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company. View Details
      Keywords: Transformation; Leadership; Leadership Style; Business or Company Management; Emerging Markets; Value
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      Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2." Harvard Business School Supplement 311-031, August 2010. (Revised January 2012.)
      • August 2010 (Revised August 2011)
      • Supplement

      Erik Peterson at Biometra (D)

      By: John J. Gabarro, Thomas J. DeLong and Jevan Soo
      Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he resign, go directly to his division's executive vice-president to seek relief, or attempt to clarify the situation within the company? A redisguised and... View Details
      Keywords: Employee Relationship Management; Resignation and Termination; Leadership; Management; Product Launch; Problems and Challenges
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      Gabarro, John J., Thomas J. DeLong, and Jevan Soo. "Erik Peterson at Biometra (D)." Harvard Business School Supplement 411-034, August 2010. (Revised August 2011.)
      • August 2010 (Revised July 2011)
      • Supplement

      Erik Peterson at Biometra (E)

      By: John J. Gabarro, Thomas J. DeLong and Jevan Soo
      Presents the final outcome of the events. The Richard Jenkins at SciMat case presents a description from the executive vice-president's point of view of the series of events as reported in the Erik Peterson at Biometra (A), (B), (C), and (D) cases. The Jenkins at... View Details
      Keywords: Decision Choices and Conditions; Leadership; Business or Company Management; Management Succession; Product Launch; Outcome or Result; Problems and Challenges; Behavior; Perspective
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      Gabarro, John J., Thomas J. DeLong, and Jevan Soo. "Erik Peterson at Biometra (E)." Harvard Business School Supplement 411-035, August 2010. (Revised July 2011.)
      • August 2010 (Revised July 2011)
      • Supplement

      Erik Peterson at Biometra (C)

      By: John J. Gabarro, Thomas J. DeLong and Jevan Soo
      Describes the outcome of Erik Peterson's meetings over the course of two days with a number of senior executives from the parent company. Students should have read the (A) and (B) cases. The (C) case may be assigned with the (D) case. A redisguised and updated version... View Details
      Keywords: Conferences; Leadership; Management; Product Launch; Problems and Challenges
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      Gabarro, John J., Thomas J. DeLong, and Jevan Soo. "Erik Peterson at Biometra (C)." Harvard Business School Supplement 411-033, August 2010. (Revised July 2011.)
      • August 2010 (Revised January 2012)
      • Case

      Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1

      By: Joseph L. Bower and Sonja Ellingson Hout
      Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company. View Details
      Keywords: Values and Beliefs; Multinational Firms and Management; Leadership; Growth and Development Strategy; Emerging Markets; Organizational Change and Adaptation; Corporate Strategy; Information Technology Industry; New York (state, US)
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      Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 1." Harvard Business School Case 311-030, August 2010. (Revised January 2012.)
      • August 2010 (Revised January 2013)
      • Case

      Avi Kremer

      By: Joshua D. Margolis and Mark Wetzel
      If you were diagnosed with a terminal illness, how would you respond and what would you do with your remaining time? Avi Kremer contemplates four options for how to devote himself 18 months after being diagnosed with ALS. His experience thus far and the choices he... View Details
      Keywords: Entrepreneurship; Values and Beliefs; Health Disorders; Leadership Development; Personal Development and Career; Social Enterprise; Personal Characteristics
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      Margolis, Joshua D., and Mark Wetzel. "Avi Kremer." Harvard Business School Case 411-022, August 2010. (Revised January 2013.)
      • August 2010 (Revised July 2012)
      • Case

      Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 1

      By: Joseph L. Bower and Sonja Ellingson Hout
      Joel Klein took over the NYC Department of Education in 2002 and radically transformed the strategy and organization remarkably with improvements in performance. Day 1 of the two case series focuses on the steps taken by Klein over his eight year tenure. Supplementary... View Details
      Keywords: Organizational Change and Adaptation; Leading Change; Corporate Strategy; Education; Performance Improvement; Public Administration Industry; Education Industry
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      Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 1." Harvard Business School Case 311-032, August 2010. (Revised July 2012.)
      • August 2010 (Revised July 2012)
      • Supplement

      Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2

      By: Joseph L. Bower and Sonja Ellingson Hout
      Joel Klein took over the NYC Department of Education in 2002 and radically transformed the strategy and organization remarkably with improvements in performance. Day 2 focuses on Klein as a strategist, organization builder and driver of performance. Supplementary... View Details
      Keywords: Organizational Change and Adaptation; Leading Change; Organizational Structure; Corporate Strategy; Education; Performance Improvement; Public Administration Industry; Education Industry
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      Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2." Harvard Business School Supplement 311-033, August 2010. (Revised July 2012.)
      • July 2010 (Revised August 2011)
      • Supplement

      Erik Peterson at Biometra (B)

      By: John J. Gabarro, Thomas J. DeLong and Jevan Soo
      This one-paragraph case adds to the data presented in the (A) case. A redisguised and updated version of earlier case 494-006. View Details
      Keywords: Business Units; Leadership; Management; Product Launch; Problems and Challenges
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      Gabarro, John J., Thomas J. DeLong, and Jevan Soo. "Erik Peterson at Biometra (B)." Harvard Business School Supplement 411-032, July 2010. (Revised August 2011.)
      • July 2010 (Revised June 2016)
      • Case

      Erik Peterson at Biometra (A)

      By: John J. Gabarro, Thomas DeLong and Jevan Soo
      Describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation. Raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be... View Details
      Keywords: Business Subsidiaries; Leadership; Managerial Roles; Product Launch; Organizational Structure; Problems and Challenges; Medical Devices and Supplies Industry
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      Gabarro, John J., Thomas DeLong, and Jevan Soo. "Erik Peterson at Biometra (A)." Harvard Business School Case 411-031, July 2010. (Revised June 2016.)
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