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  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

mathematical biology from the University of Pennsylvania. Luca Giani (MPP 2022) is the co-founder and CEO of Ilios Therapeutics, a platform chemistry startup developing first-in-class small molecules modulating multiple complementary mechanisms View Details
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

Behavior and Human Decision Processes. The benefits of talking it out Zlatev and colleagues conducted six studies involving a total of about 2,500 participants between 2018 and 2020. The results indicated that: Workers trust colleagues... View Details
Keywords: by Pamela Reynolds
  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

realize that it involves skills that can be learned and refined, according to Harvard Business School professors David A. Garvin and Joshua D. Margolis. Highly skilled advisers pay close attention to how they advise as much as what kind... View Details
Keywords: by Dina Gerdeman
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

with Stanford University Professor Erik Brynjolfsson, Professor Sinan Aral of the Massachusetts Institute of Technology, and two LinkedIn employees and recent Stanford and MIT Ph.D. graduates Karthik Rajkumar and Guillaume Saint-Jacques, View Details
Keywords: by Michael Blanding
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

immediate work team. They will bond, if such opportunities have been wisely provided by the leaders, with their department, their plant, their division, and even with the entire firm. Other things being equal, these multiple bonds will lead the people View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 29 Jul 2021
  • Blog Post

Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)

help others. The MBA and the case method in particular prepared me to thrive in this type of collaborative environment. How as the summer influenced your thinking on future involvement in social enterprise? Seeing the devastating impact... View Details
  • 25 Apr 2024
  • News

Origin Stories

there were huge communities of all kinds of immigrants to Cleveland who came looking for jobs and were integrated into the workforce over time. And my parents were very much a part of that. Both my parents were very involved in the Civil... View Details
  • 01 Jan 2013
  • News

Roger W. Sant, MBA 1960

at DC's Community Foundation to support issues they believe in, primarily empowerment of women and girls, ocean conservation, and sustainable cities. Organizations that have benefited from their involvement include numerous... View Details
Keywords: Susan Young
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

Magazine, “Sales Managers Must Manage” “A micromanager’s growth is bounded by what they can personally get involved in,” Cespedes says. “Managing is about leveraging not only what you do, but how you get other people to do things. If you... View Details
Keywords: by Dina Gerdeman
  • 01 Oct 1999
  • News

Banking on Success

an insider's view of the action, the Bulletin asked five members of the class who have been involved in a variety of banking endeavors to share some personal and professional insights and to reflect on the lessons, losses, and phenomenal... View Details
Keywords: Deborah E. Blagg
  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

company; help develop policies that help the company and its shareholders achieve their goals; provide performance feedback to senior management, especially the CEO; ensure that the business remains decisive; and oversee the family's View Details
  • 12 Mar 2021
  • News

My Favorite Case

oil industry. I came full circle with both of those cases, having spent my career in the oil industry and as CEO of a company involved in the Macondo well disaster in 2010. Going through the Macondo crisis and looking back on the... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 29 Jul 2014
  • Working Paper Summaries

Learning from the Kursk Submarine Rescue Failure: The Case for Pluralistic Risk Management

Keywords: by Anette Mikes & Amram Migdal
  • Forthcoming
  • Article

Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment

By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
Keywords: AI and Machine Learning; Customer Focus and Relationships; Performance Efficiency
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  • Article

Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion

By: Emma Frank, Kai Krautter, Wen Wu and Jon M. Jachimowicz
Prior research suggests that employees benefit from highly passionate teammates because passion spreads easily from one employee to the next. We develop theory to propose that life in high-passion teams may not be as uniformly advantageous as previously assumed. We... View Details
Keywords: Passion; Emotional Contagion; Emotions; Groups and Teams; Employees; Power and Influence; Performance Improvement
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  • Article

Tread Lightly Through These Accounting Minefields

By: H. David Sherman and S. David Young
In the current economic climate, there is tremendous pressure—and personal incentive for managers—to report sales growth and meet investors' revenue expectations. As a result, more companies have been issuing misleading financial reports, according to the SEC,... View Details
Keywords: Derivatives; Benchmarking Performance; Accounting; Revenue Recognition; Assets
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  • March 2004 (Revised May 2005)
  • Case

Shurgard Self-Storage: Expansion to Europe

By: Richard G. Hamermesh and Indra Reinbergs
Shurgard, a U.S.-based firm that rents storage facilities to consumers and small businesses, is considering financing options for rapid expansion of its European operations. Five years after entering Europe, Shurgard Europe has opened 17 facilities in Belgium, France,... View Details
Keywords: Private Equity; Valuation; Business Model; Governing and Advisory Boards; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Service Industry; Belgium; France; Sweden; United States; Europe
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  • 06 Dec 2011
  • First Look

First Look: Dec. 6

identity work, we reveal the gender dynamics involved in becoming a leader, offer a theoretical rationale for teaching leadership in women-only groups, and suggest design and delivery principles to increase the likelihood that women's... View Details
Keywords: Sean Silverthorne
  • Web

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

their own professional development in the venture space. Whether that is involvement in the VCPE or Entrepreneurship Clubs, fellowships, angel investing, or helping classmates figure out go-to-market strategies, they have sought out... View Details
  • Web

In The Classroom - Behavioral Finance & Financial Stability

Kennedy School of Government and Harvard Business School. Many of our faculty members have also been involved in writing cases. Are you looking for something specific? Please email us and we will direct you to the right materials. Related... View Details