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  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

[by the disputing parties] tend to be more industry friendly. This also incents arbitrators to slant their decisions in favor of the industry to increase their chance of being selected in the future.”... View Details
Keywords: by Danielle Kost; Financial Services
  • February 2019 (Revised September 2019)
  • Case

Theranos: The Unicorn That Wasn't

By: Joseph B. Fuller and John Masko
In 2003, 19-year-old Elizabeth Holmes founded a startup dedicated to making blood testing easier and more affordable. By 2015, her company, Theranos, was worth $9 billion. It boasted a star-studded board and contracts with national pharmacy and supermarket chains... View Details
Keywords: Theranos; Blood; Lab Testing; Fraud; Holmes; Balwani; Shultz; Carreyrou; Securities And Exchange Commission; Food And Drug Administration; FDA; SEC; Health Testing and Trials; Corporate Accountability; Organizational Culture; Misleading and Fraudulent Advertising; Crime and Corruption; Entrepreneurship; Medical Devices and Supplies Industry
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    Walter A. Friedman

    Walter A. Friedman is Director of the Business History Initiative and Lecturer.  He edits Business History Review with Geoff Jones. He specializes in business, labor, and economic history. He is author of Fortune Tellers: The Story of America's First... View Details

    Keywords: information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry
    • August 2021
    • Supplement

    Shorefast: A Strange and Familiar Way to Reimagine Capitalism: Zita Cobb, Founder and CEO

    By: Brian Trelstad
    Video Supplement for HBS Case No. 320-098. In 2006, Zita Cobb and two of her brothers, Alan Cobb and Tony Cobb, native Newfoundlanders, launched Shorefast to help grow another leg of Fogo Island’s economy. Like so many rural communities, Fogo Island’s fate was tied... View Details
    Keywords: Place Making; Nonprofit; Hotel; Economic Development; Tourism; Social Entrepreneurship; Nonprofit Organizations; Development Economics; Economic Systems; Tourism Industry; Canada
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    • 2015
    • Working Paper

    Do-gooders and Go-getters: Career Incentives, Selection, and Performance in Public Service Delivery

    By: Nava Ashraf, Oriana Bandiera and Scott S. Lee
    We study how career incentives affect who selects into public health jobs and, through selection, their performance while in service. We collaborate with the Government of Zambia to experimentally vary the salience of career incentives in a newly created health worker... View Details
    Keywords: Motivation and Incentives; Health Industry; Zambia
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    • April 2013 (Revised June 2016)
    • Case

    AIG and the American Taxpayers (A)

    By: Karthik Ramanna and Matthew Shaffer
    Explores the decision faced by AIG's board on whether to join shareholder and ex-CEO Maurice Greenberg's lawsuit against the U.S. government. The suit, argued by super-lawyer David Boies (of Bush v. Gore and California Gay Marriage fame), claims that in September 2008... View Details
    Keywords: Property Rights; Financial Institutions; Financial Markets; Financial Crisis; Property; Insurance Industry; United States
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    • 01 Dec 2006
    • What Do You Think?

    How Important Is Quality of Labor? And How Is It Achieved?

    Philippines, or Brazil, companies should consider knowledge capacities and not price whenever they decide to use such ('cheap') labor . The only companies that still look at labor through the same eyes as during the industrial age are... View Details
    Keywords: by by Jim Heskett
    • 06 Dec 2017
    • What Do You Think?

    Is It Time To Break Up Amazon, Apple, Facebook, or Google?

    who will effectively threaten their apparent dominance, including in the US.” Alternatives to a marketwide breakup were suggested. Sacha offered that government power could be used to build competition by giving “chances to newcomers.”... View Details
    Keywords: by James Heskett; Technology; Web Services
    • October 2010 (Revised January 2011)
    • Case

    Toyota Recalls (A): Hitting the Skids

    By: John A. Quelch, Carin-Isabel Knoop and Ryan Johnson
    In the fall of 2009, Toyota Motor Corporation, once revered for its commitment to quality and reliability, faced a highly publicized series of recalls in the United States representing approximately a year's worth of sales in one of its most important markets. While... View Details
    Keywords: Communication Strategy; Crisis Management; Brands and Branding; Quality; Public Opinion; Auto Industry; Japan; United States
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    • Web

    General Management Curriculum - Faculty & Research

    Entrepreneurial Management) Kash Rangan , Benjamin N. Roth , Natalia Rigol Fall 2025 Q1Q2 3.0 Capitalism and the State (CATS) (also listed under Business, Government & the International Economy) Debora L. Spar Fall 2025 Q1Q2 3.0... View Details
    • 28 Mar 2023
    • Research & Ideas

    The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

    Wiener Professor of Public Policy and Director of Health Policy Research at the Harvard Kennedy School of Government. Jennifer Kao of the University of California, Los Angeles and the FDA’s Kathleen Miller are also coauthors. Speeding innovation without compromising... View Details
    Keywords: by Kasandra Brabaw; Pharmaceutical
    • August 2024
    • Case

    Circle: Reinventing the Future of Money

    By: Shikhar Ghosh and Shweta Bagai
    In early 2024, Circle Internet Financial's leadership team gathered to discuss the company's strategic path as it prepared for an IPO. Founded in 2013 by Jeremy Allaire, Circle had emerged as a pioneer in digital finance through its USD Coin (USDC), a regulated... View Details
    Keywords: Currency; Governance Compliance; Initial Public Offering; Competition; Financial Services Industry
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    • March 2019 (Revised June 2019)
    • Case

    Global Sourcing at Nike

    By: Nien-hê Hsieh, Michael W. Toffel and Olivia Hull
    This case explores the evolution of Nike’s global product sourcing strategy, in particular ongoing efforts to improve working conditions at its suppliers’ factories. When the case opens in July 2018, Vice President of Sourcing Amanda Tucker and her colleagues in Nike’s... View Details
    Keywords: Sourcing; Factory Conditions; Trade; Geography; Geographic Scope; Globalized Firms and Management; Corporate Accountability; Corporate Governance; Governance Compliance; Collaborative Innovation and Invention; Innovation Strategy; Labor; Human Capital; Working Conditions; Supply Chain Management; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Labor and Management Relations; Complexity; Sports Industry; Fashion Industry; Oregon; Portland; Asia; North and Central America
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    • August 2008 (Revised July 2009)
    • Case

    Gazprom (A): Energy and Strategy in Russian History

    By: Rawi E. Abdelal, Sogomon Tarontsi and Alexander Jorov
    Critics have accused Gazprom, the world's largest natural gas producer, of eschewing market principles in favor of the foreign policy priorities of the Russian government, ever since the energy giant cut off the supply to Ukraine in January of 2006. The purported... View Details
    Keywords: History; International Relations; Trade; Energy Industry; Russia; Soviet Union; Ukraine; Europe
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    • June 2012 (Revised March 2014)
    • Case

    I Paid a Bribe (Dot) Com

    By: Karthik Ramanna and Rachna Tahilyani
    Anti-corruption web platform "ipaidabribe.com" leverages the transparency and anonymity of the Internet to encourage private citizens in India who have been the victims of corruption to self-report details of bribes paid, including the bribe amount, the name of the... View Details
    Keywords: Crime and Corruption; Internet and the Web; Ethics; Service Industry; India
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    • November 2010 (Revised February 2013)
    • Case

    Energy Security in Europe (A): Nord Stream

    By: Rawi E. Abdelal and Sogomon Tarontsi
    Russian and German energy firms initiated the Nord Stream natural gas pipeline project with strong political support from their home governments but encountered resistance from other states. Although the pipeline would connect Russia with Germany directly, the project... View Details
    Keywords: Non-Renewable Energy; Leadership; Distribution; Business and Government Relations; Conflict and Resolution; Energy Industry; Russia; European Union; Germany
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    • September 2009 (Revised June 2011)
    • Supplement

    Citigroup's Exchange Offer (B)

    By: Robin Greenwood and James Quinn
    Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details
    Keywords: Financial Instruments; Financial Services Industry
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    • 07 Jul 2003
    • Research & Ideas

    4+2 = Sustained Business Success

    business performance. What does matter, it turns out, is having a strong grasp of the business basics. Without exception, companies that outperformed their industry peers excelled at what we call the four primary management... View Details
    Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
    • Web

    Greenhill House | About

    (1890-1970), US treasury secretary under President Dwight D. Eisenhower from 1953 to 1957. An attorney from Michigan, Humphrey became a leader in the American steel industry as the president of the M.A. Hanna Company and consulted with... View Details
    • 17 Mar 2008
    • Research & Ideas

    The Lessons of Business History: A Handbook

    entrepreneurship, and the role of the state, also concerned Chandler, but they were not central to his concerns. There are also chapters on topics that Chandler had little or nothing to say, including corporate governance, industrial... View Details
    Keywords: by Sean Silverthorne