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- All HBS Web
(3,761)
- People (13)
- News (882)
- Research (1,994)
- Events (33)
- Multimedia (3)
- Faculty Publications (802)
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- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
sees 65 percent turnover, Turkasset became choosy about its employees, hiring less than one in 100 applicants. Once hired, it paid them higher salaries and performed more in-depth training. The investment paid off, dropping the turnover rate below 30 percent. As the... View Details
- 25 Jul 2007
- Lessons from the Classroom
The Evolution of Apple
only 6 million units over the course of 3 years, compared with sales of 300 million PCs during the same period. "Apple's market share has always been lower than its consumer mind share," remarks Yoffie. Birth of The Cool In View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
versus Posted Prices in Online Markets By: Einav, Liran, Chiara Farronato, Jonathan Levin, and Neel Sundaresan Abstract—Auctions were very popular in the early days of internet commerce, but today online sellers mostly use posted prices. We View Details
Keywords: Sean Silverthorne
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
3,399 restaurants, grocers, and schools in Alaska, Illinois, and New Jersey. The information contained names of the inspectors and establishments inspected, date and time of the inspection, and violations recorded. In addition to studying... View Details
- 07 Aug 2012
- Research & Ideas
Off and Running: Professors Comment on Olympics
official International Olympic Committee (IOC) worldwide sponsors are said to pay $90 to $100 million each for the right to use the rings globally in their marketing efforts. These companies typically spend large additional amounts on... View Details
- 03 Nov 2003
- Research & Ideas
Making Money Making Movies
recoup investments, to limit piracy from cannibalizing revenues, and, so it is believed, to capitalize on the buzz that a movie has generated in the U.S. Our study provides evidence for the latter: We show that the longer a movie's... View Details
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
arises from an ethical imperative that falls on the shoulders of the individuals that lead it. In addition to this tradition, in the 1990s there emerged a new vision regarding the role of private companies in society, by a new View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
through the cracks.” Fixing By Walking Around The program the researchers tested was modeled on Allan Frankel's "Leadership WalkRounds," which has been shown to improve safety in various medical facilities. His hypothesis was that... View Details
Keywords: by Paul Guttry
- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
entrepreneurial enterprises. And yet they are subject to exactly the same rules and conditions as large companies. A second example. There has been a lot of discussion about stock options and expensing them through regulatory action and through passing new View Details
Keywords: by Kim B. Clark
- 23 Jan 2008
- First Look
First Look: January 23, 2008
correlated with less individualism. We provide three short models that help interpret this correlation. One implication of this finding is that societies that depend heavily on oil, and perhaps natural resources more generally, will... View Details
Keywords: Martha Lagace
- 10 Apr 2012
- First Look
First Look: April 10
market's growth that is the primary driver of profit margins and sales growth. A few retailers have succeeded in going global by developing strategies that apply four retail-specific rules for globalization. Rule 1: The home market is the linchpin. Retailers can View Details
Keywords: Carmen Nobel
- 19 Jan 2011
- First Look
First Look: Jan. 18
Grant, F. Gino, and D. A. Hoffman Publication:Harvard Business Review 88, no. 12 (December 2010) Abstract The article discusses research that identified situations where introverts are more apt to be effective leaders than extroverts. Although it is View Details
Keywords: Sean Silverthorne
- 02 Jun 2003
- What Do You Think?
What Can Aspiring Leaders Be Taught?
commented, " ... many of us do not practice what we preach... Unless we are willing to be role models for a generation of young people, an easy resolution of the question posed does not seem... View Details
Keywords: by James Heskett
- 01 Jul 2008
- First Look
First Look: July 1, 2008
alternative collaborative modes should be driven by a number of factors including characteristics of the technology, the capabilities of the firm, and the distribution of competences in the environment. We develop a set of guidelines for helping firms choose among... View Details
Keywords: Martha Lagace
- 07 Dec 2015
- Research & Ideas
Why Immigrant Workers Cluster in Particular Industries
earnings of the immigrant groups. They found that for each ethnic group’s specialized industry, every 1 percent additional concentration translated into a 0.6 percent increase in total earnings. That provides evidence that far from... View Details
- 29 Jan 2013
- Research & Ideas
Creating the Perfect Super Bowl Ad
Mountain Dew), and alcohol (Budweiser, Dos Equis, Captain Morgan, etc.). The team built a model relating the amount of entertainment a participant experienced with both their viewing interest and their intent to purchase a brand.... View Details
- 28 Aug 2006
- Research & Ideas
Online Match-Making with Virtual Dates
current model is artificial and static, and far removed from everyday social interaction," says Jeana H. Frost, who along with Michael I. Norton and Dan Ariely is taking an academic look at online dating and how it can be improved.... View Details
- 10 Jan 2017
- First Look
First Look at New Research: January 10, 2017
powerful.” While savvy negotiators and analysts generally avoid these pitfalls, the less sophisticated can go astray. Robust correctives to these misimpressions are offered and related to three different kinds of “no” in negotiation: a... View Details
Keywords: Sean Silverthorne
- 24 Jan 2017
- First Look
First Look at New Research: January 24, 2017
By: Kerr, William R., and Ufuk Akcigit Abstract—We build a tractable growth model where multi-product incumbents invest in internal innovations to improve their existing products, while new entrants and incumbents invest in external... View Details
Keywords: Sean Silverthorne
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
technologies could leverage their abilities. It is generally agreed that Wal-Mart would have been impossible to manage so efficiently without state of the art, computerized data processing. So Walton authorized investments in it. Wal-Mart... View Details
Keywords: by Richard S. Tedlow