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- All HBS Web
(2,456)
- People (1)
- News (443)
- Research (1,680)
- Events (2)
- Multimedia (7)
- Faculty Publications (786)
- 07 Oct 2024
- Research & Ideas
Election 2024: Why Demographics Won't Predict the Next President
These candidates are trying to adjust to what the voters care about.” You Might Also Like: Election 2024: What's at Stake for Business and the Workplace? Do Social Movements Sway Voters? Not Really, Except for One Is It Even Possible to... View Details
Keywords: by Jay Fitzgerald
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
former Warner shareholders. As a result, Time directors had no duty to maximize shareholder value and were permitted to rebuff the arguably higher Paramount cash offer for Time that a majority of the Time... View Details
Keywords: by Carla Tishler
- 01 Jul 2008
- First Look
First Look: July 1, 2008
more "collaborative." Too often, however, companies fail to distinguish among the various choices they face with respect to alternative modes of collaboration. Collaborative innovation can take a wide variety of forms, each with profound implications for... View Details
Keywords: Martha Lagace
- 19 Feb 2008
- Research & Ideas
Radical Design, Radical Results
the competitive advantage gained by how a product "speaks" to a customer is clear. Just think about how Apple began its resurrection in 1998 with the unthinkable design of computers made of translucent blue, orange, View Details
- 17 Jul 2025
- Blog Post
Turning Doubt into Drive: Embracing Entrepreneurship with Kait Stephens (MBA 2020)
$12 million to date in funding. Our team continues to grow, and I’m proud of the customer love and support we receive on a daily basis. I’m also proud that fear didn’t stop me... View Details
- 28 Aug 2012
- First Look
First Look: August 28
and the environment while still creating value for their shareholders. How to Become a Sustainable Company Authors: Robert G. Eccles, Kathleen Miller Perkins, and George... View Details
Keywords: Sean Silverthorne
- 07 Aug 2012
- First Look
First Look: August 7
experiment to measure the value of shareholder proxy access. We find that firms that would have been most vulnerable to proxy access, as measured by institutional ownership and activist institutional... View Details
Keywords: Sean Silverthorne
- 23 Apr 2016
- News
Tipping His Cap to Open Source
deconstructs the traditional software value chain at big tech employers like Oracle and IBM. “What are the boundaries of an organization going forward in a world where... View Details
- 06 Dec 2021
- News
Tipping Point
November and December, these women typically awake before dawn to pick the coffee cherries in the cooler morning air. Then they spend days tending to the drying beans, meticulously sorting them for sale. To ensure that more of the View Details
- 08 Mar 2016
- First Look
March 8, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50700 How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased... View Details
Keywords: Sean Silverthorne
- 25 Feb 2020
- News
Beyond the Plastisphere
profitable into their value chain.” The firm has certified supply chains in Thailand and Indonesia, which are among the worst contributors of plastic ocean debris, View Details
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
offering its customers and prospects an identity that they find useful and are proud to wear. Under a market regime, this value is available to... View Details
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
countries generally lack a solid technology base of trained scientists and world-class research universities. 2. Companies in developing countries must manage to eke out a profit while serving customers with... View Details
- 28 Oct 2014
- First Look
First Look: October 28
chainsaws with four-stroke engines the leaders in cars, boats, and generators. Should the company be an invention company licensing its technology; an engine designer and manufacturer selling to auto,... View Details
Keywords: Carmen Nobel
- 01 Oct 2013
- First Look
First Look: October 1
often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections)... View Details
Keywords: Sean Silverthorne
- 07 May 2018
- Research & Ideas
Why Online Retailers Should Hide Their Best Discounts
to create the virtual equivalent of the back-of-store bargain bin. They argue those changes would not only improve retailers’ bottom lines, but, somewhat counterintuitively, could benefit customers as well. “We are taking the know-how... View Details
- 04 Dec 2007
- First Look
First Look: December 4, 2007
(such as going to a museum), an online intervention that led to greater liking after offline meetings (Study 3). How to Capture Value from Innovation: Shaping Intellectual Property and Industry Architecture.... View Details
Keywords: Martha Lagace
- 15 Jul 2015
- Research & Ideas
Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday
revenue for Amazon, in addition to the additional value the online retailing giant gets from the loyalty customers feel once they are enrolled. "THERE IS NO QUESTION THAT PRIME MEMBERS ARE EXTREMELY... View Details
- 13 Jan 2009
- First Look
First Look: January 13, 2009
customers over a period of four months. We predict and find that should DVDs (e.g., documentaries) are held significantly longer than want DVDs (e.g., action films) within-customer. Similarly, we also... View Details
Keywords: Martha Lagace
- 01 Sep 2017
- News
A Jolt for the African Coffee Industry
inability to get one of the espresso-based drinks to which he had grown attached during his years working in finance in New York. Dozie hopes to solve both the supply and the demand problems with Café Neo, a coffeehouse View Details