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  • 28 Oct 2014
  • First Look

First Look: October 28

chainsaws with four-stroke engines the leaders in cars, boats, and generators. Should the company be an invention company licensing its technology; an engine designer and manufacturer selling to auto,... View Details
Keywords: Carmen Nobel
  • 06 Oct 2003
  • What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

customers whose capabilities and needs have been outstripped by the development of newer and more complex product features. In the face of a "disruptive technology,"... View Details
Keywords: by James Heskett
  • 09 Aug 2011
  • First Look

First Look: August 9

experiment. The two experiments use the same methods and subject pool and examine games randomly selected from the same distribution. The current introductory paper presents the results of the estimation... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

economic downturn. The sharing of customer information across units and its use in the creative process are key initiatives analyzed in the case. CEO Robert Polet joined the high-end fashion Gucci Group in... View Details
Keywords: Martha Lagace
  • 12 Apr 2004
  • Research & Ideas

Waking Up a Sleeping Company

One of the greatest challenges for the values-centered culture is to produce top performance and succeed in the market against "win at any cost" competitors. Values are only one part of an... View Details
Keywords: by Bill George
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

Art Museum By: Lund, Ragnar, and Stephen A. Greyser Abstract—This paper examines cultural sponsorship from a partnership perspective. It studies the collaboration between two international institutions, a bank View Details
Keywords: Carmen Nobel
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Marketing Your Way Through a Recession... View Details
Keywords: by Sean Silverthorne
  • 01 Sep 2006
  • News

Faculty Books

evolving, mutually beneficial channel strategies. To navigate the complex distribution environment successfully, companies must map the industry channel, build and continually edit their own channel to best serve customers, View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 11 May 2017
  • Blog Post

Why We Recruit: Microsoft

“empowering every person and organization on the planet to achieve more,” really captures the essence of Microsoft. We are customer obsessed, data driven, and always encouraged... View Details
Keywords: Technology
  • 01 Mar 2010
  • News

Alumni Books

capture a few moments of enjoyment will be key to recovering from the current economic downturn. Building Competitiveness in Africa’s Agriculture: A Guide to Value Chain Concepts View Details
Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • Web

Online Digital Marketing Strategy Course | HBS Online

objectives, metrics, target audiences, and value proposition to position your product or service for success Discover how to acquire and retain View Details
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

operations? 2) What might be the intellectual added value of such a perspective? 3) What are the basic elements of behavioral operations research? Download the paper: http://www.hbs.edu/research/pdf/07-096.pdf Film Rentals View Details
Keywords: Martha Lagace
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarters' ability to control its local managers' behavior and satisfy the divergent needs of... View Details
Keywords: Martha Lagace
  • 26 Jul 2011
  • First Look

First Look: July 26

and benefits and that bundled legislation is valued more than the sum of its parts. Study 2 shows this finding stems from a diminished focus on losses View Details
Keywords: Sean Silverthorne
  • 01 Mar 2018
  • News

Case Study: On the Record

pay for that speed, Kelleher says. The Question: Gold Rush Vinyl could reduce that time even further—to two weeks—if it solves supply chain bottlenecks in sourcing the record jackets and the plastic resin... View Details
Keywords: April White
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

imminent new product and pricing plans, as well as its existing brand power, could greatly hamper AMD's growth and thwart its new initiatives—which included opening up its architecture for end users to View Details
Keywords: Martha Lagace
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

For-profit businesses have a common goal: create value for owners or shareholders by creating value for customers. It's a focus that must seem enviably straightforward from the perspective of nonprofit... View Details
Keywords: by Julia Hanna
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

Strategic Value Advisors—predict environmental performance. We find that firms that have more KLD Environmental Concerns have slightly, but statistically significantly, more pollution and regulatory... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2016
  • First Look

July 19, 2016

might be appropriate to redesign (“refactor”) a system, to reduce what has been called “architectural debt.” Unfortunately, we lack robust data by which to evaluate the relationship between architectural design choices and system... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

817-016 Mark43 The founders of Mark43, an early-stage startup that provides software for law enforcement agencies, must decide whether to bid on a request for proposals (RFP) from the Los Angeles Police Department (LAPD). On the one hand, LAPD would be a second large... View Details
Keywords: Sean Silverthorne