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  • 27 Mar 2012
  • First Look

First Look: March 27

resources, Tanzania receives very few tourists and revenues from tourism. To explore the determinants of this performance, I conduct an international survey for upscale hotel managers to measure supply-side... View Details
Keywords: Carmen Nobel
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

service relationships is neither well understood, nor consistently factored into service design. In this paper, two laboratory experiments and one field experiment, conducted in financial service contexts, document the negative effects... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2013
  • First Look

First Look: April 2

conduct an empirical investigation on the impact of pooling tasks and resources on throughput times in a discretionary work setting. We use an Emergency Department's (ED) patient-level data (N = 234,334)... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2012
  • First Look

First Look: February 7

empirically test the proposition that performance pressure acts as a double-edged sword for teams, providing positive effects by enhancing team motivation to achieve good results while simultaneously triggering process losses. I conducted... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

back peaceful settlements or support warring groups and continued fighting. Attitudes toward peaceful settlement are expected to be especially obdurate for civilians who have been exposed to violence. In a survey of 1,120 Syrian refugees... View Details
Keywords: Dina Gerdeman
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

the effects of each of the signals are sustained or diminish over time. Their analysis of 404 IPOs conducted by technology companies between 1995... View Details
Keywords: Martha Lagace
  • 28 May 2013
  • First Look

First Look: May 28

  Publications 2006 Journal of Organization Design The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities By: Beer, Michael Abstract—Organizations... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2011
  • First Look

First Look: April 12

conducts one of the first large-scale, establishment-level empirical studies of delegation within firms. Recent contributions to a rapidly growing theory literature have... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

CFOs, and heads of audit committees. Their insights were instrumental in helping me unearth the performance implications of the processes I had discovered through surveys and case studies. Q: You View Details
Keywords: by Sarah Jane Gilbert
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

their peers and managers and how their beliefs about those salaries affect their own behavior. We conducted a field experiment with a sample of 2,060 employees from a multi-billion dollar corporation. We... View Details
Keywords: Dina Gerdeman
  • 07 Apr 2008
  • Research & Ideas

The Debate over Taxing Foreign Profits

Congress and the next president of the United States will be under pressure to make major changes to U.S. corporate tax policy, the consequences of which could have significant impact on profit and... View Details
Keywords: by Sean Silverthorne
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

application, based upon data from multiple APM systems. The research was conducted in collaboration with a European automotive company, using two months of live application data. We show that our model... View Details
Keywords: Dina Gerdeman
  • 22 Mar 2016
  • First Look

March 22, 2016

abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50793 forthcoming Production and Operations Management Enhancing the Practical Relevance of Research By: Toffel, Michael W. Abstract—This article seeks... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2019
  • Research & Ideas

Is the Digital Age Making Us Petty?

Zhang, assistant professor at Harvard Business School; and Michael I. Norton, HBS research director and Harold M. Brierley Professor of Business Administration, conducted a series View Details
Keywords: by Kristen Senz
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

starting in 1992 with a focus on the three King codes of corporate governance (King I in 1994, King II in 2000, and King III in 2009). From a reporting perspective these reforms culminated in the "apply... View Details
Keywords: Sean Silverthorne
  • 24 May 2011
  • First Look

First Look: May 24

care, so as to facilitate high quality research on this topic. Data sources. The ISI Web of Knowledge database, which draws articles from MEDLINE, Social Science Citation Index, and Science Citation Index. Study design. We View Details
Keywords: Sean Silverthorne
  • 05 May 2009
  • First Look

First Look: May 5, 2009

  Working PapersRegional Trade Integration and Multinational Firm Strategies Authors:Pol Antrás and C. Fritz Foley Abstract This paper analyzes the effects of the formation of a regional trade agreement on... View Details
Keywords: Martha Lagace
  • 01 Dec 2011
  • What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

bureaucratic devices to promote deliberative thought. As Shadreck Salli put it, "What (is critical) is the person that conducts the switching from thinking (either fast or slow) to (the) other it may not be easy to have a series... View Details
Keywords: by James Heskett
  • 28 Aug 2012
  • First Look

First Look: August 28

paper conducts one of the first large-scale, establishment-level empirical studies of delegation within firms. Recent contributions to a rapidly growing theory literature have... View Details
Keywords: Sean Silverthorne
  • 04 Aug 2009
  • First Look

First Look: August 4

focusing on four principles: health systems improvement, HIV prevention and care, accompaniment, and social and economic support. By January 2007, the Rwinkwavu site had conducted 67,137 HIV tests and provided antiretroviral therapy to... View Details
Keywords: Martha Lagace

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