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  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

think in any of these cases I launched a revolution, but I think I was helpful. But the pace was so slow, and people were saying that these high deductibles represented consumer-driven health care. It's ridiculous. Consumer markets have... View Details
Keywords: by Sean Silverthorne; Health
  • 02 Jun 2010
  • First Look

First Look: June 2

management. Download the paper: http://www.hbs.edu/research/pdf/10-099.pdf   Cases & Course MaterialsRussia: Revolution and Reform Rawi Abdelal and Sogomon TarontsiHarvard Business School Case 710-030... View Details
Keywords: Martha Lagace
  • 30 Aug 2016
  • First Look

August 30, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51552 forthcoming Journal of Economic Behavior & Organization Competition and Social Identity in the Workplace: Evidence from a Chinese Textile Firm By: Kato, Takao, and Pian Shu Abstract—We View Details
Keywords: Carmen Nobel
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

  Working PapersMental Accounting and Small Windfalls: Evidence from an Online Grocer Authors:Katherine L. Milkman, John Beshears, Todd Rogers, and Max H. Bazerman (revised March 2008) Abstract We study the effect of small windfalls on... View Details
Keywords: Martha Lagace
  • July–August 2013
  • Article

Leadership Lessons from the Chilean Mine Rescue

By: Faaiza Rashid, Amy C. Edmondson and Herman B. Leonard
Three years ago, when a cave-in at the San José mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting them out alive at less than 1%. Yet, after spending a record 69 days underground, all 33 were hoisted up to... View Details
Keywords: Leadership; Crisis Management; Learning; Mining; Mining Industry; Chile
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  • September–October 2013
  • Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
Related

    Deals: The Economic Structure of Business Transactions

    Business transactions take widely varying forms―from multibillion-dollar corporate mergers to patent licenses to the signing of an all-star quarterback. Yet every deal shares the same goal, or at least should: to maximize the joint value created and to distribute... View Details
    • 07 Jun 2011
    • First Look

    First Look: June 7

      PublicationsTransnational Management: Text, Cases and Readings in Cross-Border Management Authors:Christopher A. Bartlett and Paul W. Beamish Publication:Irwin/McGraw-Hill, 2011 Abstract Transnational Management focuses on the... View Details
    Keywords: Sean Silverthorne
    • 08 Apr 2013
    • Research & Ideas

    How to Demotivate Your Best Employees

    along with professor Lamar Pierce and doctoral student Timothy Gubler from the Olin School of Business at Washington University in St. Louis. The researchers studied an attendance award program initiated by managers at one of the five... View Details
    Keywords: by Dina Gerdeman; Service
    • 05 Dec 2016
    • Research & Ideas

    How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

    and can lead to severe consequences. In the case of negotiations, which are information-dependent, deception can substantially change the outcome. Paltering differs from two other deceptive practices: Lying by commission entails the... View Details
    Keywords: by Dina Gerdeman
    • Web

    Skydeck - Alumni

    management therapy transformed his life and career Higher Returns Author and CEO Richard Steel (OPM 45, 2014) on how conscious consumers are redefining the economy Jeff Immelt (MBA 1982) in the Hot Seat: Episode 2 Case View Details
    • 07 Feb 2017
    • Research & Ideas

    The Right Way to Cry in Front of Your Boss

    that those saying they were passionate after displaying distress were viewed as more competent. They also were more likely to be hired and chosen as collaborators. “Saying you’re emotional is about you, whereas saying you’re passionate is about what the situation is”... View Details
    Keywords: by Roberta Holland
    • 13 Oct 2010
    • First Look

    First Look: October 13, 2010

    contracting structure has important strategic implications. Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution Authors:Deepak Malhotra and Jeremy Ginges Publication:Judgment... View Details
    Keywords: Sean Silverthorne
    • 29 Sep 2014
    • Research & Ideas

    Why Do Outlet Stores Exist?

    Why do outlet stores exist? The answer may seem obvious to most shoppers—they are places where companies get rid of factory seconds or outdated merchandise at fire-sale prices. Read: bargains, bargains, bargains. And indeed, that may have been the View Details
    Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail
    • Profile

    Yaoxin Ding

    Yaoxin Ding was born in a small, underdeveloped town in southeast China. Attracted to mobility technology and driven by a desire to “build out the infrastructure” of towns like his own, he studied traffic and transportation engineering as... View Details
    • 2017
    • Article

    Frictions or Mental Gaps: What's Behind the Information We (Don't) Use and When Do We Care?

    By: Benjamin Handel and Joshua Schwartzstein
    Consumers suffer significant losses from not acting on available information. These losses stem from frictions such as search costs, switching costs, and rational inattention, as well as what we call mental gaps resulting from wrong priors/worldviews, or relevant... View Details
    Keywords: Information; Consumer Behavior
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    • 21 Feb 2017
    • First Look

    First Look at New Research: February 21

    Art Museum By: Lund, Ragnar, and Stephen A. Greyser Abstract—This paper examines cultural sponsorship from a partnership perspective. It studies the collaboration between two international institutions, a bank and a museum, and their... View Details
    Keywords: Carmen Nobel
    • 24 Jun 2014
    • First Look

    First Look: June 24

    litigation, and (3) the availability of contractual provisions and negotiating strategies that mitigate the debtor's collective action problems. It also argues that the fact-specific equitable remedy in the Argentina case was narrowly... View Details
    Keywords: Sean Silverthorne
    • Research Summary

    Hybrid organizing

    By: Julie Battilana

    While historically the commercial and social sectors have evolved on fairly separate tracks, over the last 30 years we have witnessed a blurring of the boundaries between these two sectors. In an effort to account for this transition, Professor Battilana’s second... View Details

    • Web

    About the Center - Christensen Center for Teaching & Learning

    About the Center The C. Roland Christensen Center for Teaching and Learning was established in 2004 to promote and support teaching excellence and innovation within Harvard Business School. It also provides leadership and expertise about View Details