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Show Results For
- All HBS Web
(3,678)
- People (13)
- News (527)
- Research (2,882)
- Events (3)
- Multimedia (41)
- Faculty Publications (2,253)
- January 1994
- Article
Salesforce Compensation Plans: Managerial Insights from Recent Theoretical Developments
By: R. Lal
Lal, R. "Salesforce Compensation Plans: Managerial Insights from Recent Theoretical Developments." Recherche et Applications en Marketing (January 1994).
- July – August 2009
- Article
Hiring Stars and Their Colleagues: Exploration and Exploitation in Professional Service Firms
By: Boris Groysberg and Linda-Eling Lee
Groysberg, Boris, and Linda-Eling Lee. "Hiring Stars and Their Colleagues: Exploration and Exploitation in Professional Service Firms." Organization Science 20, no. 4 (July–August 2009): 740–758.
- November 2001
- Supplement
An Interview with Heidi Roizen
Heidi Roizen being interviewed by MBA students, talks about the design to explore the theoretical and practical aspects of network development and maintenance. She focuses on the concept of an egocentric and personal network. View Details
McGinn, Kathleen L. "An Interview with Heidi Roizen." Harvard Business School Video Supplement 902-804, November 2001.
- fall 1985
- Article
A Theory of Salesforce Compensation Plans
By: R. Lal, A. K. Basu, V. Srinivasan and Richard Staelin
Lal, R., A. K. Basu, V. Srinivasan, and Richard Staelin. "A Theory of Salesforce Compensation Plans." Marketing Science (fall 1985). (Winner of TIMS College of Marketing. Award for Best Article in Marketing Science For the best marketing paper published in Marketing Science or Management Science presented by Institute of Management Sciences.)
- October 1986 (Revised March 1989)
- Case
Singapore Airlines (A)
New competition has led to doubts about Singapore Airlines' excellent reputation for in-flight services. The key to maintaining or improving service is the attitude and proficiency of the cabin crews. The company now discovers that there may be problems in this group.... View Details
Hart, Christopher. "Singapore Airlines (A)." Harvard Business School Case 687-022, October 1986. (Revised March 1989.)
- September 2005
- Article
Benchmarking Corporate Centre Staffs
By: David J. Collis and Michael Goold
Collis, David J., and Michael Goold. "Benchmarking Corporate Centre Staffs." Harvard Business Review 83, no. 9 (September 2005): 28–30.
- 2003
- Book
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
Heskett, James L., W. Earl Sasser Jr., and Leonard A. Schlesinger. The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees. New York: Free Press, 2003.
- 10 Mar 2025
- News
How Gen AI Could Change the Value of Expertise
- 10 Mar 2025
- News
The Surprising Truth About Low Performers
- 23 Jan 2025
- News
Rethinking DEI Training? These Changes Can Bring Better Results
- February 2024
- Case
Chime Solutions
Just two years after launching its 10k by 2020 initiative to hire 10,000 employees by 2020, the COVID-19 pandemic forced Chief Executive Officer Mark Wilson to send nearly all of his staff at Chime Solutions (Chime) to work from home. Chime was a customer contact firm... View Details
Keywords: Working Capital; Service Operations; Recruitment; Performance; Change Management; Retention; Financial Institutions; Employee Relationship Management; Talent and Talent Management; Growth Management; Mission and Purpose; Communications Industry; Service Industry; United States
Bernstein, Shai, William R. Kerr, Christopher Stanton, Raymond Kluender, and Mel Martin. "Chime Solutions." Harvard Business School Case 824-133, February 2024.
- 20 Sep 2021
- Research & Ideas
How Much Is Freedom Worth? For Gig Workers, a Lot.
For some gig workers, losing the flexibility to set their own schedules is equivalent to taking a 17 percent pay cut, according to new research that explores the wages and work habits of DoorDash drivers. App-based platforms that allow workers to start and stop work at... View Details
- March 22, 2022
- Article
The Great Resignation or the Great Rethink?
By: Ranjay Gulati
Unsettled by the pandemic, most people are considering our jobs with fresh perspective. Some are quitting, in what has been dubbed the Great Resignation. But, for many, it’s more of a Great Rethink. Do we really like our employers’ culture? Do we feel that we’re fairly... View Details
Gulati, Ranjay. "The Great Resignation or the Great Rethink?" Harvard Business Review (website) (March 22, 2022).
- 2024
- Working Paper
Automating Short-Term Payroll Savings: Evidence from Two Large U.K. Experiments
By: Sarah Holmes Berk, James J. Choi, Jay Garg, John Beshears and David Laibson
Automatic enrollment is often used to increase retirement savings. What are the effects of using it (or, alternatively, requiring an active enrollment choice) to increase short-term savings? We evaluate two experiments in the U.K. at employers that enable workers to... View Details
Berk, Sarah Holmes, James J. Choi, Jay Garg, John Beshears, and David Laibson. "Automating Short-Term Payroll Savings: Evidence from Two Large U.K. Experiments." NBER Working Paper Series, No. 32581, June 2024.
- Article
When Hiring CEOs, Focus on Character
By: Aiyesha Dey
The author, an associate professor at Harvard Business School, has studied the ways in which the lifestyle behaviors of CEOs—in particular, materialism and a propensity for rule breaking—may spell trouble for a company. Her research, which includes looking at... View Details
Dey, Aiyesha. "When Hiring CEOs, Focus on Character." Harvard Business Review 100, no. 4 (July–August 2022): 54–58.
- 2016
- Working Paper
Through the Grapevine: Network Effects on the Design of Executive Compensation Contracts
By: Susanna Gallani
Effective design of executive compensation contracts involves choosing and weighting performance measures, as well as defining the mix between fixed and incentive-based pay components, with a view to fostering talent retention and goal congruence. The variability in... View Details
Keywords: Compensation Design; Board Interlocks; Compensation Consultants; Network Centrality; Homophily; Quadratic Assignment Procedure; Blockholders; Executive Compensation
Gallani, Susanna. "Through the Grapevine: Network Effects on the Design of Executive Compensation Contracts." Harvard Business School Working Paper, No. 16-019, August 2015. (Revised December, 2016.)
- February 1984
- Case
Megalith, Inc. -- Hay Associates (B)
By: D. Quinn Mills and George W. Baird
Describes Hay Associates Climate Survey Questionnaire and the eight dimensions of organizational climate. Rewritten by G.W. Baird, company partner. View Details
Mills, D. Quinn, and George W. Baird. "Megalith, Inc. -- Hay Associates (B)." Harvard Business School Case 484-070, February 1984.
- 01 Aug 1985
- Conference Presentation
The New Workforce Meets the Changing Workplace: Strains, Dilemmas, and Contradictions in Attempts to Implement Participative and Entrepreneurial Management
By: R. M. Kanter
Kanter, R. M. "The New Workforce Meets the Changing Workplace: Strains, Dilemmas, and Contradictions in Attempts to Implement Participative and Entrepreneurial Management." Paper presented at the American Sociological Association Annual Meeting, Washington, DC, August 01, 1985. (Reprintings include: Human Resource Management, vol. 25 (Winter 1986); The Nature of Work: Sociological Perspectives, edited by K.T. Erikson and S.P. Vallas. New Haven: Yale University Press, 1990; Creative Personnel Practices, edited by J.N. Matzer. Washington, D.C.: International City Management Association, 1988.)
- 29 Nov 2023
- News