Publications

August 2010 (Revised August 2011)
Case

Richard Jenkins at SciMat

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo

Written from the point of view of Richard Jenkins, the Executive Vice-President of Medical Devices at SciMat. Presents his reflections on the series of events leading to the firing of one of SciMat's general managers, Erik Peterson. A redisguised and updated version of... View Details

Keywords: Resignation and Termination; Managerial Roles; Situation or Environment; Perspective; Medical Devices and Supplies Industry

February 2006
Case

Millions of Customers and the Search for a Business: the Challenge of IRC-Hispano

Like many online services, IRC-Hispano, the world's largest Spanish-language chat organization, has many customers but sees few revenues. As an association, its structure presents many limitations and hurdles to overcome involving investing in technology platform... View Details

Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Digital Platforms; Technology Adoption; Internet and the Web; Organizational Structure; Technological Innovation; Revenue; Web Services Industry; Technology Industry; Spain

Find at Harvard

08 Jan 2014
News

Study: Fight Performance Anxiety by Getting Excited

01 Feb 2021
News

Confidence, uncertainty, and trust in AI affect how humans make decisions

May 2012
Case

Westlake Lanes: How Can This Business Be Saved?

By: Richard G. Hamermesh and Alisa Zalosh

Shelby Givens, a new MBA, is the general manager of Westlake Lanes, a near-bankrupt bowling alley that her grandfather founded decades earlier. Givens has been given one year to turn a profit; if the goal is not met Westlake will close. During the first few days on the... View Details

Keywords: United States; Operations Management; Small And Medium-sized Enterprises; Turnarounds; Strategy; Leading Change; Marketing Strategy; Entrepreneurship; Operations; Transformation; Growth and Development Strategy; Entertainment and Recreation Industry; United States

01 Apr 2020
Blog Post

How Scott Linzmeyer Crafted a Business He Loves at Reveler Beverage

If you ask Scott Linzmeyer (MBA 2012) about how he founded Reveler Beverage, he will take you back to 2008 when he kick started his career in corporate finance at General Electric. While that seems like a far cry from a craft beer and... View Details

November 1995 (Revised June 1997)
Case

Northern Telecom (A): AdVantage & DisadVantage

By: Robert J. Dolan and Sylvie Ryckebusch

Mike Ennis, general manager of Northern Telecom's Business Products Division, recommends a new solution for replacing Vantage, an unsuccessful product for Northern Telecom. The case documents in detail the voice of the customer. Students are required to discuss the... View Details

Keywords: Demand and Consumers; Product Launch; Management Teams; Product Development; Telecommunications Industry; Canada

23 Jan 2018
News

Britain Isn't The Only Place With A Loneliness Problem

31 Jan 2012
News

News & Trends in Management

20 Nov 2019
Video

Shamlu Dudeja

Shamlu Dudeja, founder of Malika’s Kantha Collection and Chair of SHE Foundation based in Kolkata, India describes how she reinvented the traditional sewing craft of kantha to make luxury and art products. She... View Details

April 2008 (Revised December 2008)
Case

North Goes East

By: Nicolas P. Retsinas, Daniela Beyersdorfer and Elena Corsi

In August 2006, Magnus Lofgren and Robert Provine, managing directors and co-founders of the "North Real Estate Opportunities Fund," need to decide which real estate investment the Fund should pursue as its first project. The Fund's target region, Central and Eastern... View Details

Keywords: Developing Countries and Economies; Investment Funds; Risk Management; Emerging Markets; Opportunities; Real Estate Industry; Europe

12 Dec 2018
News

Impact Investing Could Accelerate the Fight Against Cancer

Motivating Effort in Contributing to Public Goods Inside Organizations: Field Experimental Evidence

We investigate the factors driving workers’ decisions to generate public goods inside an organization through a randomized solicitation of workplace improvement proposals in a medical center with 1200 employees. We find that pecuniary incentives, such as winning... View Details

Web

Application Requirements - Doctoral

It should largely be your own work and you should be prepared to discuss the content and your contributions. It should be no more than 10 pages of text, plus references. GRE & GMAT All applicants are required to take either the General... View Details

Career Coach

Layla A. Ramirez

Layla A Ramirez has more than 7 years of experience leading global, Diversity, Equity, Inclusion & Belonging (DEIB) initiatives and coaching C-Level executives as they navigate their DEIB journeys. She is well known for coaching the whole person and for asking... View Details

Keywords: Education; Entrepreneurship; Financial Services (All); Social Enterprise; Technology

Web

Hiring Organizations

More Capital Friedom Partners Frontier Capital Management G Gagosian GALLO Gather Health Gauge Capital GCM Grosvenor GE Vernova Gemspring Capital Genentech General Atlantic General Catalyst View Details

05 Nov 2014
HBS Seminar

CV Harquail, Authentic Organizations and Stevens Institute of Technology

September 2022
Case

ROI vs. ROI: The Grupo Baobá Family Office

By: Lauren Cohen, Hao Gao, Jiawei Ye and Grace Headinger

Fernando Scodro, a third-generation member of his family, mulled over the next step in integrating an ESG strategy into his family office’s investment portfolio. While his family office, Grupo Baobá, had made excellent progress in incorporating his family’s values into... View Details

Keywords: Impact Investing; ESG; Green Building; Family; Partnership; Latin America; Brazil; Buildings and Facilities; Green Buildings; Family Business; Family and Family Relationships; Financial Management; Partners and Partnerships; Financial Services Industry; Brazil; Latin America