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  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

Chorn asks, "Do you give (mid-range managers) larger incentives in the hope of retaining them?" Special needs sometimes dictate pay in relation to expected performance. Veronica Serrano suggests that this occurs when "extraordinary performance or major... View Details
Keywords: by Jim Heskett
  • 01 Dec 2022
  • News

Future Vision

interactions is one of the things that I most love about Harvard Business School. I have found the Dean’s role to involve a lot more interactions with other people, too: alumni and business leaders, fellow... View Details
Keywords: Brian Kenny; Educational Support Services; Educational Services
  • 16 Jul 2013
  • First Look

First Look: July 16

structure of an enterprise architecture. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45048   Cases & Course Materials Harvard Business School Case 813-104 Andrew Sullivan and Faraway Ltd... View Details
Keywords: Anna Secino
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

April 4, 2019 Palgrave Macmillan Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity By: Mills, Karen G.... View Details
Keywords: Dina Gerdeman
  • 30 Aug 2016
  • First Look

August 30, 2016

agility, ensuring the continued alignment of a firm’s capabilities with a changing business environment. Despite advances in our understanding of the role of IT, however, we lack robust empirical data on the precise mechanisms by which IT... View Details
Keywords: Carmen Nobel
  • 07 Jan 2025
  • Blog Post

Revolutionizing Wellness: Kate Twist (MBA 2008) Shapes the Future of Consumer Health Brands

$100mm to expand nationally, and has partnered with major retailers, developed products, launched campaigns, and digitized consumer experiences. With a passion for high-growth businesses and a commitment to helping underrepresented... View Details
  • 08 Mar 2022
  • Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

2022) Halperin, a student in the MS/MBA: Engineering Sciences Program, is the co-president of the Harvard Business School (HBS) Women’s Student Association, social chair of the MS/MBA program, and the international representative of... View Details
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

When Transnational Management was first published in 1992, the world was a different place. "The global economy was radically restructuring in the wake of an era of accelerating globalization in the 1980s," says Harvard Business... View Details
Keywords: by Julia Hanna
  • September 1988 (Revised September 1993)
  • Case

Mrs. Fields Cookies

By: James I. Cash Jr.
Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details
Keywords: Acquisition; Information Management; Organizational Structure; Customer Relationship Management; Business Growth and Maturation; Networks; Internet and the Web; Food and Beverage Industry; Information Technology Industry
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  • 01 Sep 2007
  • News

Alfred D. Chandler Jr. Remembered

CHANDLER: His great books “light up a landscape that had been only dimly perceived, if at all.” Alfred D. Chandler Jr., the renowned Harvard Business School historian who established business history as an... View Details
  • June 2017 (Revised September 2021)
  • Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal
Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details
Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America
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  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

Finance can be intimidating, and many business executives don’t even try to get their arms around it. But Harvard Business School Professor Mihir Desai says business leaders... View Details
Keywords: by Dina Gerdeman
  • 05 Oct 2021
  • Blog Post

First-Gen Voices: Eric Westphal on Tapping into the Global Alumni Network & Making a Difference Across Borders

During the pandemic and the disruption in business worldwide, the HBS Career & Professional Development team made an appeal to alumni and recruiting partners that resulted in nearly 1,000 new full-time and internship opportunities for... View Details
  • 28 Mar 2017
  • First Look

First Look at New Research, March 28

leaving questions about future procurement. Finally, Amul's farmers form a large vote bank in the state of Gujarat, and its cooperative structure risks being compromised by vested political interests. Should Amul continue with the View Details
Keywords: Sean Silverthorne
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

wise or lucky. His blend of new statistical methods and old common-sense reasoning helped him profit as the forecasting industry first developed. Irving Fisher, Economic Forecasting, and the Myth of the Business Cycle Author:Walter A.... View Details
Keywords: Martha Lagace
  • December 2004 (Revised April 2006)
  • Case

Mavens & Moguls: Because Marketing Matters...

By: Myra M. Hart, Kristin Lieb and Victoria Winston
Mavens & Moguls is a virtual marketing-consulting firm of approximately 40 professionals. Examines the processes by which Paige Arnof-Fenn (an HBS grad with deep industry experience)draws on her experience and her network to create a high-quality marketing consulting... View Details
Keywords: Networks; Values and Beliefs; Business Growth and Maturation; Organizational Structure; Marketing; Entrepreneurship; Experience and Expertise; Growth and Development Strategy; Consulting Industry
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  • 08 Oct 2018
  • Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

were recently published in How Much Does Your Boss Make? The Effects of Salary Comparisons, co-written by Zoë B. Cullen, an assistant professor at Harvard Business School, and Ricardo Perez-Truglia, an assistant professor at UCLA’s... View Details
Keywords: by Rachel Layne
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

when there is an adequately sized, attractive market at the high end. This isn't always the case. Firms might not have the ability to reach the next tier of undershot customers. Or undershot customers might not exist. Or an incumbent's cost View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

Conflict: The Effects of Contract Structure Authors:Deepak Malhotra and Fabrice Lumineau Publication:Academy of Management Journal (in press) Abstract Leveraging a longitudinal dataset concerning 102 inter-firm disputes, we evaluate the... View Details
Keywords: Sean Silverthorne
  • 27 Feb 2006
  • Research & Ideas

When Rights of First Refusal Are a Bad Deal

incumbent advantage. But did it really? As Harvard Business School professor Alvin E. Roth and Texas A&M professor Brit Grosskopf demonstrate in recent research, the devil is in the details. And the devil gave Paramount, not NBC, the... View Details
Keywords: by Sean Silverthorne; Construction; Real Estate; Entertainment & Recreation