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  • 20 Dec 2018
  • Research & Ideas

Most Popular Stories and Research Papers of 2018

moms are high achievers at work. Now it turns out they are happy, too. Amazon vs. Whole Foods: When Cultures Collide Amazon's acquisition of Whole Foods seemed a Wall Street dream come true. But then Amazon's data-driven efficiency met... View Details
Keywords: by Sean Silverthorne
  • 13 Jun 2016
  • Lessons from the Classroom

That's Classic: Modern-Day Business Lessons from Ancient Rome

leaders such as Julius Caesar. Source: Julie Berlin If you know something is not forever, what would you do differently? A lot of things, it turns out, and not all of the analogies are as poignant as the death of a loved one. Our... View Details
Keywords: by Julia Hanna
  • 03 Aug 2009
  • Research & Ideas

Corporate Social Responsibility in a Downturn

recession turns around. Q: How would you advise that executives best communicate their CSR efforts to stakeholders when the economy is in such turmoil? A: This is the time for executives to undertake a CSR audit and classify the programs... View Details
Keywords: by Martha Lagace
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

"There were a lot of eyes on that project," Palandjian said. "It was gratifying on many levels, particularly because we renovated the building to a proper use—it could have just as easily been turned into a health... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 29 May 2001
  • Research & Ideas

How Technological Disruption Changes Everything

to do the work of the US Department of Justice. Already the software powerhouse's dominant position is being eaten away by thousands of companies who are faster, more responsive, and offer a level of customization that Bill Gates' crew can't match. Meanwhile, Microsoft... View Details
Keywords: by Sean Silverthorne; Health
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

quantitative and qualitative research to explain how we can turn cash into contentment. The key lies in changing our spending habits and adhering to five key principles: Buy Experiences (research shows that material purchases are less... View Details
Keywords: Re: Michael I. Norton
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

life so that they could print expiration dates on the packages. It turned out the greens lasted only a few days in fiber-based packaging as compared with two weeks or longer in plastic. The fiber acted as a desiccant, drying out the... View Details
Keywords: by Ranjay Gulati
  • 22 Jul 2014
  • First Look

First Look: July 22

stakeholders. In the case of Shire, both a commitment to integrated thinking and the adoption of integrated reporting appear to have helped the company attract longer-term investors, which in turn has strengthened management's confidence... View Details
Keywords: Sean Silverthorne
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

receiving JCP Cash coupons and circulars advertising the week's specials, were slow to embrace the new pricing format and began leaving the retailer in droves. Under enormous pressure to turn things around as the all-important... View Details
Keywords: Sean Silverthorne
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

work, Tucker and Singer assigned each suggestion a priority score based on importance, likelihood, severity, and difficulty of correction. Identifying the hospitals with the most improved safety scores turned up some surprising findings.... View Details
Keywords: by Paul Guttry
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

Summing Up Does U.S. health care need more pull or push? There are clear symptoms that something is wrong with U.S. health care. In Edward Hare's words, "It's making us uncompetitive and turning us against each other." In this... View Details
Keywords: by Jim Heskett; Health
  • 04 Feb 2021
  • Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

Survival usually required some degree of “restructuring the organization.” A real estate CEO provided an example: “We had the option to shut down our hotel business but decided to keep it open and offer it as housing to international companies This View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 30 Nov 2016
  • Op-Ed

Where Could More Regulation Help Small Businesses? Online Lending.

paperwork, borrowers complete applications in minutes, with approval times cut to days, or even just a few minutes. And, in instances where borrowers want to shop and compare myriad options in one place, they can turn to marketplaces like... View Details
Keywords: by Karen Mills and Brayden McCarthy; Financial Services
  • 30 Apr 2013
  • First Look

First Look: April 30

of affective cooptation only when a change diverges little from institutionalized practices. With more divergent changes, the advantages of strong ties to resistors accruing to the change agent are weaker, and may turn into liabilities... View Details
Keywords: Sean Silverthorne
  • 29 May 2012
  • First Look

First Look: May 29

of strong ties to resistors accruing to the change agent are weaker and may yet turn into liabilities that reduce the likelihood of change adoption. Analyses of longitudinal data from 68 multi-method case studies of organizational change... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

2008 hired a neuromarketing firm to look into how consumers respond to Cheetos, the top-selling brand of cheese puffs in the United States. Using EEG technology on a group of willing subjects, the firm determined that consumers respond strongly to the fact that eating... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 19 Sep 2011
  • Research & Ideas

Doomsday Coming for Catastrophic Risk Insurers?

much harder to predict. Because of this, it becomes very expensive for insurance firms to hold the capital necessary to cover catastrophic losses. So they turn to reinsurance firms, paying them a fee to assume that risk. Ideally,... View Details
Keywords: by Maggie Starvish; Financial Services
  • 12 Feb 2001
  • Research & Ideas

John Irving’s Lessons for Business

the person show evidence of imagination? Of really knowing what it means to work very hard and persevere to solve problems? And we hardly ever pay attention to intrinsic motivation, which is the driving force that actually makes creativity happen. Does this person seem... View Details
Keywords: by Mallory Stark & Martha Lagace
  • 04 Oct 2024
  • In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

culminating with the Tony Awards in June. ‘Clean slate’ September (or just say no to overbooking) Rather than wait until January, my family makes it a point to clear out the “clutter” in our schedules at the end of each summer and start a fresh year as the New England... View Details
Keywords: by Rachel Layne
  • 09 Feb 2018
  • Research & Ideas

Big Hits: The Best of the 2018 Super Bowl Ads

The Super Bowl isn’t just a mainstage for football’s two best teams. With over 100 million viewers tuned in, and 30-second spots going for more than $5 million, the big game also represents one of the highest stakes advertising events of the year. Harvard Business... View Details
Keywords: Re: Multiple Faculty; Telecommunications
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