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  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

has a dark side, and if employees aren’t careful about how and when they express it, it can turn off colleagues or even make them feel threatened, according to new research. “You can’t just express passion and expect it will be jolly... View Details
Keywords: by Dina Gerdeman
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

families as well. Q: How can a CEO spot a dysfunctional or at least disintegrating culture? What should be the first steps to fixing the problem? A: A CEO in this situation should be tracking and managing by the numbers—the nonfinancial numbers. By the time financial... View Details
Keywords: by Sean Silverthorne
  • 17 Dec 2013
  • First Look

First Look: December 17

  Publications August 2013 Harvard Business Review Press Can China Lead? Reaching the Limits of Power and Growth By: Abrami, Regina M., William C. Kirby, and F. Warren McFarlan Abstract—At the time of the American Revolution, China was the strongest, richest, and most... View Details
Keywords: Carmen Nobel
  • 07 Jun 2011
  • First Look

First Look: June 7

  PublicationsTransnational Management: Text, Cases and Readings in Cross-Border Management Authors:Christopher A. Bartlett and Paul W. Beamish Publication:Irwin/McGraw-Hill, 2011 Abstract Transnational Management focuses on the management challenges associated with... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

  PublicationsSelling to Many Countries—Within the U.S. Authors:Frank V. Cespedes and Michael Wong Publication:MIT Sloan Management Review 52, no. 1 (fall 2010) Abstract In pursuing growth, many companies have plans to sell to emerging markets like the so-called... View Details
Keywords: Sean Silverthorne
  • Article

Megastudies Improve the Impact of Applied Behavioural Science

By: Katherine L. Milkman, Dena Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Pepi Pandiloski, Yeji Park, Aneesh Rai, Max Bazerman, John Beshears, Lauri Bonacorsi, Colin Camerer, Edward Chang, Gretchen Chapman, Robert Cialdini, Hengchen Dai, Lauren Eskreis-Winkler, Ayelet Fishbach, James J. Gross, Samantha Horn, Alexa Hubbard, Steven J. Jones, Dean Karlan, Tim Kautz, Erika Kirgios, Joowon Klusowski, Ariella Kristal, Rahul Ladhania, Jens Ludwig, George Loewenstein, Barbara Mellers, Sendhil Mullainathan, Silvia Saccardo, Jann Spiess, Gaurav Suri, Joachim H. Talloen, Jamie Taxer, Yaacov Trope, Lyle Ungar, Kevin G. Volpp, Ashley V. Whillans, Jonathan Zinman and Angela L. Duckworth
Policy-makers are increasingly turning to behavioural science for insights about how to improve citizens’ decisions and outcomes. Typically, different scientists test different intervention ideas in different samples using different outcomes over different time... View Details
Keywords: Policy Making; Behavioral Science; Behavior; Change; Decision Making; Policy
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  • Article

Maimonides' Ladder: States of Mutual Knowledge and the Perception of Charitability

By: Julian De Freitas, Peter DiScioli, Kyle A. Thomas and Steven Pinker
Why do people esteem anonymous charitable giving? We connect normative theories of charitability (captured in Maimonides’ Ladder of Charity) with evolutionary theories of partner choice to test predictions on how attributions of charitability are affected by states of... View Details
Keywords: Charity; Reciprocity; Partner Choice; Common Knowledge; Philanthropy and Charitable Giving; Knowledge; Perception
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  • Article

Work Group Rituals Enhance the Meaning of Work

By: Tami Kim, Ovul Sezer, Juliana Schroeder, Jane L. Risen, Francesca Gino and Michael I. Norton
The many benefits of finding meaning in work suggest the importance of identifying activities that increase job meaningfulness. The current paper identifies one such activity: engaging in rituals with workgroups. Five studies (N = 1,099) provide evidence that... View Details
Keywords: Groups; Meaningfulness; Task Meaning; Ritual; Teams; Organizational Citizenship; Groups and Teams; Behavior; Familiarity
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  • Web

Systems Integration - Institute For Strategy And Competitiveness

highly effective value oriented expansion is the Children’s Hospital of Philadelphia system. They expanded outside of Philadelphia beginning at the turn of the 21st century with the aim to improve the care for all children in the area by... View Details
  • 03 Jun 2013
  • Research & Ideas

The Power of Rituals in Life, Death, and Business

All over the world, people in pain turn to rituals in the face of loss—no matter if it's the death of a loved one (dressing in black, for example), the end of a relationship (burning old love letters), or the crushing defeat in a Little... View Details
Keywords: by Carmen Nobel
  • 30 May 2023
  • Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

Companies have long poured time and money into surveying customers. Now, with new research showing artificial intelligence provides plenty of rich data about shopper preferences, could customer surveys become obsolete? Companies turn to... View Details
Keywords: by Kristen Senz
  • 28 Jun 2021
  • Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

we were collecting data as events were happening." As it turns out, the actions companies took during those first 90 days of the pandemic depended not only on their cash on hand, but how committed they were to their workers, according to... View Details
Keywords: by Lane Lambert
  • 06 Feb 2020
  • Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

Perseverance, “By high school, Jeff had turned the family garage into a laboratory for inventing and experimentation. One day, Jackie [his mother] got a call from Jeff’s high school saying he was skipping classes after lunch. When he got... View Details
Keywords: by Tricia Gregg and Boris Groysberg; Retail
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

doubts were expressed by readers of this column about whether it even qualifies as a Black Swan. Let’s turn to some of the responses. “We are not dealing here with a Black Swan,” Tom Coyne commented. “The potential for, and impact of, a... View Details
Keywords: by James Heskett
  • 14 Aug 2006
  • HBS Case

On Managing with Bobby Knight and “Coach K”

Angeles Lakers basketball team. Supporting material shows film clips of some of the more notorious Knight moments as well as Coach K's press conference after turning down the Lakers job. Students come away with a deep sense of each... View Details
Keywords: by Sean Silverthorne; Sports
  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

sound intuitive, but they can be difficult when working across differences. Throughout the day, we practiced these ideas with short exercises in the hope of building a muscle for discomfort. Discomfort and joy may seem incompatible. As it View Details
Keywords: by Francesca Gino
  • 04 Feb 2002
  • Research & Ideas

How To Do Business in Islamic Countries

that's no different than in [the U.S.]," said Hayes. Personal staff can be very influential and should not be underestimated, he continued. The man who meets you at the airport or who chats you up in a company's waiting room may turn... View Details
Keywords: by Martha Lagace
  • 16 Dec 2014
  • First Look

First Look: December 16

competing in these new technologies had failed. Should it remain focused on blood gas analysis and redouble its efforts? Or should it turn to other opportunities for growth? CEO and controlling stockholder, Johan Schroder, had denied... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

Why did a group of Harvard Business School professors become interested in an innovative new heart surgery technique? It turns out that a hospital's operating room provides an excellent controlled arena from which to explore the role that... View Details
Keywords: by Hilah Geer
  • 22 Feb 2018
  • Book

The New History of American Capitalism

constructivism and the cultural turn in the 1970s and 1980s, through postmodern and postcolonial arguments about the subject. One of the legacies of that debate is that historians of capitalism routinely subject to scrutiny narrative... View Details
Keywords: Manufacturing