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Show Results For
- All HBS Web
(3,671)
- People (13)
- News (732)
- Research (2,009)
- Events (23)
- Multimedia (23)
- Faculty Publications (1,061)
- 27 Sep 2013
- Working Paper Summaries
The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance
- October 2021
- Article
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
- 11 Apr 2011
- Lessons from the Classroom
Teaching a ‘Lean Startup’ Strategy
can be perceived as something thrown together with shoestring and bubblegum," Eisenmann says. "But through a series of MVPs, a lean startup can validate a specific and comprehensive set of hypotheses about what the business is,... View Details
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
pseudo-set framing could influence gift-giving behavior during its 2016 holiday online fundraising campaign. More than 7,000 potential donors were randomly (but evenly) directed to one of three landing pages. The first page emphasized cash donations. The second page... View Details
Keywords: by Carmen Nobel
- Web
Criteria | Social Enterprise | Harvard Business School
enterprises (either founding or joining): Social Impact: The social problem you are trying to solve and the specific impact of your solution. [Social impact must be the primary focus of the work of the organization and your role. We will... View Details
- January 2024
- Case
Sprouts Farmers Market
By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred
Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details
Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona
Lal, Rajiv, Forest L. Reinhardt, and Natalie Kindred. "Sprouts Farmers Market." Harvard Business School Case 524-059, January 2024.
- Fast Answer
Companies: date of original initial public offering
can search by date to locate all companies that went public during a specific timeframe: Type 'Screener' into the main search bar along the top of the page to load the Screener App. Change the Universe to Deals and Asset Class to... View Details
- Profile
Prineeta Kulkarni
an Indian pharma, Cipla, that was specifically "focused on access and affordability," says Prineeta. Through her work on the acquisitions team, Prineeta helped Cipla expand access to inexpensive HIV medicine to more countries in... View Details
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
with a focused strategy concentrates its resources on a specific task or intervention—such as the homeless shelter that focuses on providing overnight beds and a warm meal, or an ambulance service that focuses on getting patients to the... View Details
Keywords: by Julia Hanna
- 20 Jul 2021
- Research & Ideas
Bankruptcy Spells Death for Too Many Businesses
melting ice cube and assets in bankruptcy that are losing value really quickly." Because the data includes judges’ names on individual filings, Antill was able to determine how specific jurists ruled. He focused on companies that sought... View Details
Keywords: by Rachel Layne
- Web
Running a Program/Submitting a Job - Research Computing Services
Monitoring Job Progress section for more information. Technical Note Once a specific configuration is selected for any of the programming or analysis packages, the wrapper script sends a command to the LSF scheduler to run this program as... View Details
- Blog
Which HBS Executive Education Program is Right For Me?
understand which programs will run during a certain time. Our Program Schedule is a useful way to see the full portfolio of programs in a specific subject area and provides an overview of our full year of programming. As a team, we're... View Details
- Web
Value Measurement for Health Care - Institute For Strategy And Competitiveness
renowned HBS case method . Admissions Criteria and Process: We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational... View Details
- Web
HBS Cases | Baker Library | Bloomberg Center | Harvard Business School
years, HBS faculty have written many HBS cases about the finance industry, including cases specifically on Lehman Brothers. Most of the Lehman Brothers cases were written in the late 1980s to 2000s and provide insight into such issues as... View Details
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
mitigate via duties and taxes or offer short term support to displaced workers but (it is) far better to come to grips with where your country has real sustainable global advantages. Many of those America once had are gone ” Doug Kinsey followed with a View Details
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
understand why some companies are much more profitable than others, a useful starting point is to identify the reasons why the middle section of the value stick—the firm’s margins—is slim for some companies and fat for others. Value sticks are drawn for View Details
Keywords: by Danielle Kost
- 01 Sep 2023
- News
Alumni and Faculty Books
culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You’ll never look at failure the same way again.... View Details
- 15 Nov 2018
- Book
Can the Global Food Industry Overcome Public Distrust?
JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
"I think we need to learn more about this type of person to deal with this phenomenon. We need to learn more about specifically how these folks bring something valuable into the organization and View Details
Keywords: by James Heskett
- 24 Jan 2018
- Research & Ideas
How to Get People Addicted to a Good Habit
shirking) makes people wash more today,” Hussam says. This, Hussam hopes, is the primary takeaway of the study. While the experiment focused on a specific behavior in/among a specific area of India, the... View Details
Keywords: by Carmen Nobel