Small Business - Publications - Faculty & Research

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has consulted with WeWork and... View Details

Keywords: by Kristen Senz

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

The American workforce has always migrated, moving wherever the jobs took them—traditionally, away from small towns and toward big cities. Now, as an increasing number of workplaces embrace remote work and allow people the flexibility to... View Details

Keywords: by Kara Baskin

Web

HBS - Financials | Supplemental Financial Information

Consolidated Balance Sheet Supplemental Financial Information Supplemental Financial Information Revenues HBS funds its operations with cash from three primary sources: MBA tuition and fees; earned income from Harvard Business Publishing... View Details

2003
Book

When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies

By: Leslie Perlow

“Saying yes when you really mean no” is a problem that haunts organizations from start-ups to multi-nationals. It exists across industries, levels, and functions. And it’s exacerbated by a down economy, when the fear of losing one’s job is on everybody’s mind and the... View Details

Keywords: Conflict and Resolution; Relationships; Business Ventures

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19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

widely distributed, and small businesses and ordinary workers get support to keep going. In the short term, an end to the worst of the pandemic will unleash pent-up demand. Then the Biden administration will... View Details

Keywords: by Dina Gerdeman

21 Apr 2008
Research & Ideas

The New Math of Customer Relationships

been reminded of it in various ways. First, of course, there are those organizations known to us that use the ideas for a range of purposes, all the way from guiding their marketing and service efforts to providing a cornerstone for their overall View Details

Keywords: by Sean Silverthorne

21 Dec 2016
Blog Post

The Best Little Secret of the Harvard MBA

It’s 7:45 in the morning on a Friday and I am sitting in Spangler Hall, the center of student activity at Harvard Business School. About a third of the building is a large dining facility that includes a kitchen, serving area, and dining... View Details

Web

Global Opportunity Fellowship GO: AFRICA - Alumni

GO: AFRICA Fellowships the School is able to grant each year, as well as the size of each fellowship award. While HBS hopes to grant every recipient the maximum award amount for which they qualify, it may not always be possible. *For startups, preference is to fund... View Details

20 Aug 2001
Research & Ideas

Making an Ally of Uncle Sam

Goals for influencing government should flow directly from the analytic frameworks that companies use to develop business strategies. As Michael Porter noted in Competitive Strategy, "No structural analysis is complete without a... View Details

Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar

10 Mar 2008
Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

start a new business because they don't have access to capital," says Nanda. "Yes, it's a real problem that we do in fact have this 10 percent of low wealth, high human capital individuals who are unable to launch a new... View Details

Keywords: by Julia Hanna

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

Is there a light at the end of the tunnel for General Motors? Or are those just headlights from an oncoming train? Among Harvard Business School faculty, it depends on whom you ask. The carmaker—home to such storied brands as Cadillac,... View Details

Keywords: by Staff; Auto

30 May 2000
Research & Ideas

Market Makers Bid for Success

economy, and in 1990-91, we had a major recession. Back then I think a lot of people who had a latent desire to be in small businesses or to be entrepreneurial didn't see the entrepreneurial opportunities.... View Details

Keywords: by Staff; Web Services; Technology

01 Dec 2023
News

Engaging Students More Deeply

Students at Success Academy stay more focused on the dot rug. Photo courtesy HBS Multimedia Development To tell the compelling stories of a developer working to revitalize Miami Beach, a Maine lobsterman confronting the economic risks of climate change, and a charter... View Details

Keywords: April White

26 Jul 2004
Research & Ideas

A Better Way to Negotiate: Backward

Perlman knew that, while VCs might have been willing to make small investments in his new firm, they were, at the time, quite wary of making major financial commitments to consumer electronics plays such as WebTV. To better understand the... View Details

Keywords: by James K. Sebenius

15 Sep 2016
Research & Ideas

Political Dysfunction Makes America Less Competitive

results of surveys of global business leaders and the general public, says the US is “failing the test of competitiveness.” Overall prosperity may be growing slowly—but only for a small slice of the... View Details

Keywords: by Dina Gerdeman

04 Aug 2003
Research & Ideas

Shackleton: An Entrepreneur of Survival

In recent years, polar explorer Sir Ernest Shackleton has been celebrated through books, memoirs, several films, and a major museum exhibit. His achievements on the ice have much to teach business students and executives, says Harvard... View Details

Keywords: by Martha Lagace

17 Jul 2012
First Look

First Look: July 17

identified and classified in terms of specifying, allocating, and utilizing capacity. The first two categories reflect challenges faced by infrastructure providers; the last category, challenges faced by airlines. Building Effective View Details

Keywords: Sean Silverthorne

10 Nov 2014
HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

Great chefs, like great artists, go far beyond their materials (in this case, food) to provoke an experience that fulfills their creative vision. Unlike artists, however, they are running a business that requires putting diners in the... View Details

Keywords: by Michael Blanding; Food & Beverage

July 2022 (Revised October 2022)
Case

Sixty Years of Sylvia’s

By: Christina R. Wing, Carlton Burrell Jr., Chika-Dike Nwokike and Abby Patrick

Sylvia’s Restaurant, approaching its sixtieth anniversary this August, is a testament to the values instilled by the matriarch herself, Sylvia Woods. Despite living through an era of racial oppression and poverty, Sylvia accessed financing and established her financial... View Details

Keywords: Community; Legacy; Small Business; Values and Beliefs; Success; Expansion; Growth and Development Strategy