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      Organization Change And AdaptationRemove Organization Change And Adaptation →

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      • March 1999
      • Case

      Hans Fritz at Novartis Thailand (A): The First Month

      By: Michael Y. Yoshino and Carin-Isabel Knoop
      Dr. Hans Fritz is 37 years old when he arrives in Bangkok on March 1, 1998 to assume his position as general manager of Novartis Thailand. Novartis is the world's largest pharmaceutical company. He had lobbied to transition from a staff position to this line management... View Details
      Keywords: Management Teams; Organizational Structure; Transition; Organizational Change and Adaptation; Working Conditions; Organizational Culture; Growth and Development Strategy; Crisis Management; Decision Making; Pharmaceutical Industry; Thailand
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      Yoshino, Michael Y., and Carin-Isabel Knoop. "Hans Fritz at Novartis Thailand (A): The First Month." Harvard Business School Case 399-123, March 1999.
      • February 1999 (Revised June 2000)
      • Case

      Alexander Bandelli (A)

      By: Thomas J. DeLong and Catherine M. Conneely
      Alexander Bandelli has the opportunity to redefine the way real estate business is done in the Northeast region. He has just joined Ronsini and Fitch and has been asked by senior management to move to a client focus rather than the older, traditional transaction focus.... View Details
      Keywords: Change Management; Customer Focus and Relationships; Management Teams; Real Estate Industry; Northeastern United States
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      DeLong, Thomas J., and Catherine M. Conneely. "Alexander Bandelli (A)." Harvard Business School Case 899-146, February 1999. (Revised June 2000.)
      • February 1999
      • Case

      Guaranty Trust Bank PLC Nigeria (D)

      By: Lynn S. Paine and Hal Hogan
      Supplements the (A) case. View Details
      Keywords: Growth and Development; Trends; Moral Sensibility; Ethics; Organizational Culture; Law; Banking Industry; Nigeria
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      Paine, Lynn S., and Hal Hogan. "Guaranty Trust Bank PLC Nigeria (D)." Harvard Business School Case 399-116, February 1999.
      • 1999
      • Chapter

      The Impact of Downsizing on Organizational Creativity and Innovation

      By: R. Conti and T. M. Amabile
      Keywords: Restructuring; Strategy; Innovation and Management; Creativity; Organizational Change and Adaptation
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      Conti, R., and T. M. Amabile. "The Impact of Downsizing on Organizational Creativity and Innovation." In Social Creativity. Vol. 2, edited by A. Montuori and R. E. Purser. Cresskill, NJ: Hampton Press, 1999.
      • January 1999 (Revised February 2000)
      • Case

      GE...We bring good things to life. (A)

      By: James L. Heskett
      Jack Welch and the Corporate Executive Council of General Electric are faced with a decision about whether and how to implement a six-sigma quality-improvement effort in the context of many other initiatives already undertaken at GE in recent years. View Details
      Keywords: Change Management; Leadership Style; Six Sigma; Quality; Organizational Change and Adaptation
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      Heskett, James L. "GE...We bring good things to life. (A)." Harvard Business School Case 899-162, January 1999. (Revised February 2000.)
      • December 1998 (Revised July 2016)
      • Background Note

      Tools of Cooperation, The

      By: Clayton M. Christensen, Howard H. Stevenson and Jeremy Dann
      Presents a theory about the tools a manager can use to get people to agree on a coordinated course of action and effect change in his or her organization. The extent to which people in the organization agree on the way the world works, and agree on what they want,... View Details
      Keywords: Change Management; Framework; Managerial Roles; Organizations; Performance Effectiveness; Cooperation
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      Christensen, Clayton M., Howard H. Stevenson, and Jeremy Dann. "Tools of Cooperation, The." Harvard Business School Background Note 399-080, December 1998. (Revised July 2016.)
      • December 1998 (Revised January 2001)
      • Case

      Acer, Inc.: Taiwan's Rampaging Dragon

      By: Christopher A. Bartlett and Anthony St. George
      Describes the strategic, organizational, and management changes that led Acer from its 1976 startup to become the world's second-largest computer manufacturer. Outlines the birth of the company, the painful "professionalization" of its management, the plunge into... View Details
      Keywords: Organizational Change and Adaptation; Leadership; Competitive Advantage; Global Strategy; Transformation; Computer Industry; Taiwan
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      Bartlett, Christopher A., and Anthony St. George. "Acer, Inc.: Taiwan's Rampaging Dragon." Harvard Business School Case 399-010, December 1998. (Revised January 2001.)
      • December 1998
      • Supplement

      An Interview with Zhang Ruimin, CEO, Haier Group, Video

      By: Lynn S. Paine and Jennifer Benqing
      Zhang Ruimin, founder and CEO of China's Haier Group, must decide whether to acquire Red Star Electric Appliance Co., an insolvent local manufacturer of washing machines. Although Haier, slated to become one of China's first global brand names, has successfully turned... View Details
      Keywords: Organizational Change and Adaptation; Organizational Culture; Acquisition; Business or Company Management; Consumer Products Industry; China
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      Paine, Lynn S., and Jennifer Benqing. "An Interview with Zhang Ruimin, CEO, Haier Group, Video." Harvard Business School Video Supplement 399-514, December 1998.
      • November 1998 (Revised February 1999)
      • Case

      Microsoft Office: Finding the Suite Spot

      By: Stefan H. Thomke and Steven Sinofsky
      Describes a key decision-making process within Microsoft's Office products division. At a time when the PC software business has a great deal of uncertainty, Microsoft's management has to make a key decision regarding the future of software suites. A strengthening of... View Details
      Keywords: Decisions; Applications and Software; Strategic Planning; Organizational Design; Organizational Change and Adaptation; Product Development; Managerial Roles; Growth and Development Strategy; Risk and Uncertainty; Goals and Objectives; Digital Platforms; Innovation and Management; Computer Industry; Information Technology Industry
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      Thomke, Stefan H., and Steven Sinofsky. "Microsoft Office: Finding the Suite Spot." Harvard Business School Case 699-046, November 1998. (Revised February 1999.)
      • November 1998 (Revised November 2001)
      • Case

      BMW AG: The Digital Car Project (A)

      By: Stefan H. Thomke and Ashok Nimgade
      Describes how the German automotive firm BMW is trying to reduce its development time by half with the aid of computer-aided technologies. To leverage these technologies fully in the very competitive automotive industry, BMW is faced with the challenge of changing its... View Details
      Keywords: Change; Competency and Skills; Management; Time Management; Product Positioning; Product Development; Business Processes; Performance; Problems and Challenges; Technology; Auto Industry
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      Thomke, Stefan H., and Ashok Nimgade. "BMW AG: The Digital Car Project (A)." Harvard Business School Case 699-044, November 1998. (Revised November 2001.)
      • November 1998 (Revised December 1998)
      • Case

      Jeanne Lewis at Staples, Inc. (A)

      By: Linda A. Hill and Kristin Doughty
      Jeanne Lewis, after six years with Staples, Inc., is promoted to senior vice president of marketing. She is to work for fifteen months alongside her predecessor, a legacy in the organization, "learning the ropes" before he moves on. This case is set nine months after... View Details
      Keywords: Organizational Change and Adaptation; Management Style; Change Management; Marketing Strategy; Management Succession; Competitive Advantage; Problems and Challenges; Management Teams; Retail Industry; United States
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      Hill, Linda A., and Kristin Doughty. "Jeanne Lewis at Staples, Inc. (A)." Harvard Business School Case 499-041, November 1998. (Revised December 1998.)
      • November 1998 (Revised June 2000)
      • Case

      Jeanne Lewis at Staples, Inc. (B)

      By: Linda A. Hill and Kristin Doughty
      Supplements the (A) case. View Details
      Keywords: Organizational Change and Adaptation; Management Style; Change Management; Marketing Strategy; Management Succession; Competitive Advantage; Problems and Challenges; Management Teams; Retail Industry; United States
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      Hill, Linda A., and Kristin Doughty. "Jeanne Lewis at Staples, Inc. (B)." Harvard Business School Case 499-042, November 1998. (Revised June 2000.)
      • November 1998 (Revised July 1999)
      • Case

      Merrill Lynch's Acquisition of Mercury Asset Management

      By: Andre F. Perold, Imran Ahmed and Randolph B Altschuler
      In the Spring of 1998, Merrill Lynch faced an array of challenges and opportunities related to its global asset management business. The firm had recently completed its $5.3 billion cash acquisition of U.K.-based Mercury Asset Management, a transaction that made it one... View Details
      Keywords: Acquisition; Asset Management; Currency; Financial Strategy; Global Strategy; Brands and Branding; Distribution; Production; Organizational Change and Adaptation; Retirement; Japan; Europe; United Kingdom
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      Perold, Andre F., Imran Ahmed, and Randolph B Altschuler. "Merrill Lynch's Acquisition of Mercury Asset Management." Harvard Business School Case 299-005, November 1998. (Revised July 1999.)
      • November 1998 (Revised December 1998)
      • Case

      Asea Brown Boveri (Condensed)

      By: Robert L. Simons
      The merger of Asea AB and BBC Brown Boveri required a restructuring of operations and a change in organizational cultures. Competitive success also necessitated the benefits of scale while remaining "local" for political and customer-responsiveness reasons. The case... View Details
      Keywords: Change Management; Mergers and Acquisitions; Restructuring; Cost vs Benefits; Competitive Strategy; Organizational Change and Adaptation; Growth and Development; Performance Effectiveness; Consumer Products Industry
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      Simons, Robert L. "Asea Brown Boveri (Condensed)." Harvard Business School Case 199-027, November 1998. (Revised December 1998.)
      • 1998
      • Chapter

      Changing the Role of Top Management: Beyond Strategy to Purpose

      By: Christopher A. Bartlett and Sumantra Ghoshal
      Keywords: Management Teams; Strategy; Mission and Purpose
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      Bartlett, Christopher A., and Sumantra Ghoshal. "Changing the Role of Top Management: Beyond Strategy to Purpose." In Delivering Results: A New Mandate for Human Resource Professionals. Edited by David Ulrich, 125–142. Harvard Business Review Book Series. Boston, MA: Harvard Business School Press, 1998.
      • October 1998
      • Case

      CRA Managed Care, Inc. (A)

      By: Myra M. Hart and Jennifer Starr
      Silverman and her co-founder, Don Larson, own the largest privately held injury-management and cost-containment services firm in the United States. When their $80+ million company attracts substantial interest of investment bankers and venture capitalists, the two must... View Details
      Keywords: Transition; Leadership Development; Venture Capital; Business Exit or Shutdown; Investment; Business or Company Management; Nonprofit Organizations; Personal Development and Career; Entrepreneurship; Service Industry; United States
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      Hart, Myra M., and Jennifer Starr. "CRA Managed Care, Inc. (A)." Harvard Business School Case 899-068, October 1998.
      • October 1998
      • Case

      CRA Managed Care, Inc. (C)

      By: Myra M. Hart and Susan Harmeling
      Chronicles an entrepreneur's transition from chairman/CEO of a large privately held company, to chairman of a public company, to board member, to president of several major nonprofit boards, to founder of a new nonprofit for women business owners and founder of a new... View Details
      Keywords: Transition; Leadership; Nonprofit Organizations; Governing and Advisory Boards; Entrepreneurship; Personal Development and Career; Gender; Management Skills; United States
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      Hart, Myra M., and Susan Harmeling. "CRA Managed Care, Inc. (C)." Harvard Business School Case 899-070, October 1998.
      • September 1998 (Revised April 2001)
      • Case

      Sealed Air Taiwan (A)

      By: Lynn S. Paine and Robert J. Crawford
      The general manager for U.S.-based Sealed Air Corp.'s Taiwan subsidiary must decide whether he's hired the right person to bridge the gap between Sealed Air's corporate culture and Taiwan's business culture. This case details Bob Kayser's experiences in trying to... View Details
      Keywords: Organizational Change and Adaptation; Organizational Culture; Cross-Cultural and Cross-Border Issues; Relationships; Service Operations; Motivation and Incentives; Management Skills; Compensation and Benefits; Taiwan; United States
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      Paine, Lynn S., and Robert J. Crawford. "Sealed Air Taiwan (A)." Harvard Business School Case 399-058, September 1998. (Revised April 2001.)
      • September 1998
      • Case

      Vanguard Group, Inc. (1998), The

      By: Andre F. Perold
      Since the beginning of 1997, Vanguard's assets under management have increased more than 60% from $240 billion to almost $400 billion, making it second in market share only to Fidelity. Vanguard views this success as another vindication of its low-cost strategy of... View Details
      Keywords: Asset Management; Cost Management; Investment Funds; Product; Service Operations; Performance Expectations; Competition; Consolidation; Expansion; Internet; Financial Services Industry
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      Perold, Andre F. "Vanguard Group, Inc. (1998), The." Harvard Business School Case 299-002, September 1998.
      • 1998
      • Chapter

      Changing Formal and Informal Structure to Enhance Organizational Knowledge

      By: T. Thompson and Kathleen L. Valley
      Keywords: Organizational Change and Adaptation; Organizational Structure; Knowledge Acquisition
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      Thompson, T., and Kathleen L. Valley. "Changing Formal and Informal Structure to Enhance Organizational Knowledge." In Strategic Flexibility: Managing in a Turbulent Environment, edited by G. Hamel, C. K. Prahalad, H. Thomas, and D. O'Neal, 137–154. Chichester, England: John Wiley & Sons, 1998.
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