Meetings - Publications - Faculty & Research

22 Dec 2003
Research & Ideas

Why Negotiation is Like Jazz

negotiation requires adapting your communication acts to the most advantageous pattern. Learning The Notes Imagine you're a sales rep negotiating with the procurement manager of a professional services firm. Your company is the only supplier able to View Details

Keywords: by Kathleen L. McGinn

07 Jul 2020
Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details

Keywords: by Kristen Senz; Financial Services

13 Jan 2016
Research & Ideas

The Problem with Productivity of Multi-Ethnic Teams

members and their superiors, they found the opposite effect. When ethnicity was different, it raised the fraction of completed visits by 14 percent and led to meetings that were 69 percent longer. “If you have a manager that is the same... View Details

Keywords: by Michael Blanding

17 Dec 2001
Research & Ideas

Enterprising Women

well." Net-net Advantage The fact of her gender, she continued, has sometimes created low performance expectations in her superiors. "As a result, I can do nothing but delight—it's a net-net advantage," she laughed. "It was always interesting to... View Details

Keywords: by Julia Hanna

27 Aug 2013
First Look

First Look: August 27

executive board meeting that afternoon. Jöhr recognized the meeting as a key opportunity to strategize far into the future, reexamining how his team's efforts in sustainable agricultural sourcing supported... View Details

Keywords: Sean Silverthorne

27 Mar 2012
First Look

First Look: March 27

important lessons about mixing family and business. Now looking to raise venture capital, Thiers has just received an email from a general partner at a top venture capital firm, proposing another meeting and asking her to bring to the... View Details

Keywords: Carmen Nobel

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

Diego, also found that how employers frame bonuses played a big role in their effectiveness. In the study, teachers who received bonuses at the beginning of the school year—money they had to return if they didn’t meet achievement... View Details

Keywords: by Danielle Kost

07 Jun 2016
First Look

June 7, 2016

likelihood of meeting or beating analyst expectations. Collectively the results shed light on the effect of increased ownership concentration on tax avoidance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51123 June... View Details

Keywords: Sean Silverthorne

13 Aug 2008
Research & Ideas

The Inner Life of Leaders

apply their talents to the work at hand. This independence frees the leader to expand on his or her talents and thereby become an object to allow subordinates to identify with and to cultivate and apply their own talents in the interests of View Details

Keywords: by Martha Lagace

06 Sep 2005
Research & Ideas

When Product Variety Backfires

require, you get the desktop that meets your profile. An alternative to reducing variety would be to help consumers to navigate the variety that exists. Other manufacturers take this a step further and actually work you through the... View Details

Keywords: by Poping Lin; Consumer Products

23 Apr 2001
Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

enterprise is unlikely to endure. In moments of great change—when consumer preferences are shifting—comprehending and meeting these needs becomes a critical, potentially enduring, source of competitive advantage. Each of the people in the... View Details

Keywords: by Martha Lagace

09 Jul 2024
Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

other side of this wall, and I could have gone to her office to take this meeting but I decided to stay at my desk. Roche: I wish we were able to do these studies and get them out faster, because managers need to make these choices right... View Details

Keywords: by Jen McFarland Flint, HBS Alumni Bulletin

12 Dec 2012
Research & Ideas

Power to the People: The Unexpected Influence of Small Coalitions

he cites France's National Federation of Farm Worker Unions (FNSEA); in 2006 FNSEA chief Patrick Ferrère said, "When the French Minister for Agriculture, whatever his political affiliation, wants to launch a reform or a new policy, he will View Details

Keywords: by Kim Girard

29 May 2006
What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

extractive industries. In the U.S., for example, fewer than 20 percent of all jobs are in non-services. Other developed economies are approaching this. This raises several questions. For example, just what is the optimal amount of service sector activity in an economy... View Details

Keywords: by James Heskett; Service

03 Oct 2005
What Do You Think?

What’s the Future of Globally Organized Labor?

labor organizations should be in their death throes." The kind of thinking needed to meet these challenges for organized labor can be found, according to Walter Blass, in Japan. In his words, "I suggest you look at Japanese... View Details

Keywords: by James Heskett

24 May 2004
Research & Ideas

When Reputation Trumps Regulation

cooperation of foreign regulators to meet the evidentiary standards of U.S. federal courts. Oftentimes, relying on foreign regulators for evidence gathering means that enforcement is very difficult. Q: You report that 15 percent of all... View Details

Keywords: by Ann Cullen

23 Jul 2001
Research & Ideas

How One Center of Innovation Lost its Spark

preceding decades. Similarly, the assumption that tires was a growth industry was enacted through the capital budgeting process that resulted in a steady stream of new factories being built to meet rising demand. When faced with the... View Details

Keywords: by Donald Sull; Manufacturing; Transportation; Auto

04 Jun 2001
Research & Ideas

RealNetworks, CNET, and Judo Strategy

70 percent of American homes pay for cable and satellite TV," he added, "it's clear that people are willing to pay for choice, convenience, and special programming that meets their needs and interests." For his company,... View Details

Keywords: by Jim Aisner

09 Feb 2018
Research & Ideas

Big Hits: The Best of the 2018 Super Bowl Ads

constitute products sometimes used together—a beverage and a snack. And at the end, reflecting the brand brotherhood and product pairing, the two personalities meet briefly in a split-screen appearance. Click to watch. To me, these ads... View Details

Keywords: Re: Multiple Faculty; Telecommunications

03 Jun 2002
What Do You Think?

Are We Entering an Era of European Management Leadership?

meetings with heads of major European companies in which questions about American leadership have been raised. What's new, at least in my experience, is that the questions aren't confined to political leadership; those are perennial... View Details