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  • 01 Jun 2023
  • News

Curb Appeal

Jessica Tisch (JD/MBA 2008) has a problem. And she couldn’t be happier about it. It’s a chilly February morning in Lower Manhattan, and Tisch, who was appointed commissioner of the Department of Sanitation (DSNY) last April, has only hours to pivot the world’s largest... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

the new book Power, for All: How It Really Works and Why It’s Everyone’s Business. Battilana co-wrote the book with Tiziana Casciaro, a professor at the Rotman School of Management at the University of Toronto. “Cultivating humility and... View Details
Keywords: by Jay Fitzgerald
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

domains. But we are concerned about the simple specification of stretch goals that permeates the goal setting and management by objectives literature. Q: How can goal setting go wrong? A: When people focus... View Details
Keywords: by Sean Silverthorne
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

Zhu, an assistant professor in the Technology and Operations Management unit at Harvard Business School, who details the rise and fall of the information giant in a new working paper. "There has been lots of research on the accuracy of... View Details
Keywords: by Michael Blanding; Publishing
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

is less able to motivate loan officers than immediate compensation," Cole says. "A lot of literature shows that people in a wide variety of settings overvalue today's money versus money in 90 days. View Details
Keywords: by Carmen Nobel; Banking
  • 01 Dec 2023
  • News

A More Accommodating Approach

her career in new directions and add greater value to the company, she wanted to broaden her insights, skills, and network, which prompted her to enroll in HBS’s General Management Program (GMP) in 2021, a decision made more feasible... View Details
Keywords: Jennifer Gillespie
  • 16 Jun 2015
  • Blog Post

Military Alumna Reflects on Time at HBS

my new friends caught up on the Forum’s discussion, as well as their HBS cases that day— a LEAD case about a protagonist facing a management turnaround, a TOM case about a restaurant’s operations, and a FIN case valuing a Pharma company.... View Details
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

impact on both employees and companies, new research shows. In fact, managers who elevate others like Bradway did are more likely to hold on to valued employees, according to a study by Yuan Zou, assistant professor of business... View Details
Keywords: by Pamela Reynolds
  • February 2021
  • Case

A Cultural Transformation at Southeastern Grocers

By: Suraj Srinivasan, Jonah S. Goldberg and Joseph A. Paul
When Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition and was headed towards bankruptcy. SEG, the fifth largest grocery chain in the U.S. in early 2021, operated... View Details
Keywords: Business Transformation; Strategy Execution; Retail; Organizational Culture; Transformation; Growth and Development Strategy; Performance; Success; Retail Industry; Food and Beverage Industry; United States; Florida
Related
  • 2010
  • Working Paper

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

By: Doug J. Chung, Thomas J. Steenburgh and K. Sudhir
We estimate a dynamic structural model of sales force response to a bonus based compensation plan. The paper has two main methodological innovations: First, we implement empirically the method proposed by Arcidiacono and Miller (2010) to accommodate unobserved latent... View Details
Keywords: Compensation and Benefits; Performance Productivity; Mathematical Methods; Salesforce Management; Motivation and Incentives
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  • 01 Aug 2001
  • News

Richard B. Fisher (MBA '62)

of his first assignments—an analysis of the economic feasibility of a Canadian hydroelectric plant—required him to master the FORTRAN and COBOL programming languages. "Building a computer model was no mean feat in 1962," Fisher recalls. In 1970, he was elected a View Details
Keywords: Richard B. Fisher; Warren A. Law; Alumni Achievement Award; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises
  • Web

Research Staff Services - Faculty & Research

Research Services Research Staff Services 2ms As part of the Division of Research and Faculty Development (DRFD), Research Staff Services (RSS) provides research support personnel for faculty as well as oversight and management of the... View Details
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

are honest conversations conducted so as not to go off the rails? We find that a face-to-face conversation between senior management and a task force of eight or so people who have interviewed 100 employees... View Details
Keywords: by Michael Beer
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

sorting work into departments, product divisions, and regions. Trouble is, managers in hierarchical organizations don't promote or reward risk and innovation—they rely on routine, and turn to the same trusted View Details
Keywords: by Kim Girard
  • August 2019
  • Teaching Note

Back to the Roots

By: Elizabeth A. Keenan and Leslie K. John
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: Back to the Roots HBS case No. 518-073. Back to the Roots (BTTR) is a start-up with a... View Details
Keywords: Organic Food; Startup; Crowdfunding; Sustainability; Transparency; Entrepreneurship; Product Development; Product Marketing; Growth and Development Strategy; Decision Making; Food; Food and Beverage Industry
Related
  • 01 Jun 2024
  • News

Alumni Achievement Awards 2024

and former Managing Partner, Venrock Associates Take flight: “I soloed in a single-engine airplane at the age of 14, at a crazy place on Long Island called the Aviation Club. It was a dirt airstrip with telephone poles all around the... View Details
  • 17 Dec 2020
  • News

Making Club History in Japan; Startup Accelerator Case Goes Virtual in Atlanta

community, both in Boston and in Tokyo. We hold several events every year to encourage young people from diverse backgrounds to apply to the MBA and executive programs at HBS. Also, we hold events in Japan to send positive messages to the... View Details
Keywords: Margie Kelley
  • 28 Jan 2008
  • Research & Ideas

Billions of Entrepreneurs in China and India

"In some sense people in these societies are running faster than their rules and laws can keep up. So they are creating the rules as they go along. And entrepreneurship is, after all, doing things in new ways, ahead of social norms... View Details
Keywords: by Martha Lagace
  • 15 Nov 2016
  • First Look

November 15, 2016

now served and begin to scale back from those areas? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/617021-PDF-ENG Harvard Business School Case 417-035 Zurich Insurance: Fostering Key People View Details
Keywords: Sean Silverthorne
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

Harvard Business Review, Sloan Management Review, Strategy and Business, and Business Horizons, in the past two decades. Topics covered include marketing and business strategy, managing product lines,... View Details
Keywords: Martha Lagace