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  • Article

Neither a Bazaar nor a Cathedral: The Interplay between Structure and Agency in Wikipedia's Role System.

By: Ofer Arazy, Hila Lifshitz - Assaf and Adam Balila
Roles provide a key coordination mechanism in peer-production. Whereas one stream in the literature has focused on the structural responsibilities associated with roles, the another has stressed the emergent nature of work. To date, these streams have proceeded largely... View Details
Keywords: Wikipedia; Knowledge Work; Organizational Structure; Knowledge; Information Publishing
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  • 01 Jun 2004
  • News

The Ambidextrous Organization

time, they maintain tight links across units at the senior executive level. In other words, they manage organizational separation through a tightly integrated senior team. Such “ambidextrous organizations” provide a View Details
Keywords: ambidextrous manager; ambidextrous organization; Publishing Industries (except Internet); Information
  • Jul 19 2023
  • Testimonial

Leading with Excellence

  • 01 Dec 2019
  • News

Alumni and Faculty Books for December 2019

process more broadly to a variety of strategic challenges and at multiple levels throughout the organization. Teaching by Heart by Thomas Delong, Baker Foundation Professor of View Details
  • Web

Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

service via knowledgeable, flexible, and highly motivated personnel Flat compensation structure Own seafood procurement and processing facilities to control quality,... View Details
  • 11 Aug 2003
  • Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

assessing which management practices and processes in an organization could benefit from experimentation? It is important to understand that... View Details
Keywords: by Wendy Guild
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

2019 HarperBusiness The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power By: Cusumano, Michael A., Annabelle Gawer, and David B. Yoffie Abstract—The Business of... View Details
Keywords: Dina Gerdeman
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Expert Research Panel. By offering a good number of such research questions, this article provides a... View Details
Keywords: Sean Silverthorne
  • Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

The process starts with providers and expands into strategies for health plans, employers, suppliers, and governmental entities. By exploring real-world implementations, you... View Details
  • Research Summary

Overview

The Information Age has introduced well recieved opportunities to track performance. Fitbits and Fuelbands show individuals their own performance; service companies including Uber and leading hospitals help pick from drivers or doctors based on how others rate them;... View Details
Keywords: Management Accounting; Performance Measurement; Incentives; Control; Healthcare Industry; Education; Education Industry; Health Industry; Transportation Industry; Energy Industry; Auto Industry; United States; Japan; India
  • Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

the right location. They also inform choices about service line growth and areas for affiliation. In today’s health care delivery systems many things are measured and reported yet most are surrogates for... View Details
  • 01 Dec 2018
  • News

Alumni and Faculty Books for December 2018

manage my team? What is constantly changing in the environment? And how can I have a greater impact? Unlocking Creativity by Michael Roberto (MBA 1995; DBA 2000) Wiley Roberto explores the creative View Details
  • 01 Dec 2022
  • News

Educating, Connecting, and Mobilizing Around Climate Change

interests, which shape business education and practice worldwide, follow below, as do their key takeaways for business leaders to consider. REBECCA HENDERSON, John and Natty... View Details
Keywords: Jennifer Gillespie
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

illustrate how major organizations have used the Scorecard to create an entirely new performance management framework that puts strategy at the center of a company's key management View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • June 2008 (Revised October 2010)
  • Case

Patient Flow at Brigham and Women's Hospital (A)

By: Anita L. Tucker and Jillian Alexandra Berry
Brigham and Women's Hospital challenged a team of physicians to improve patient flow from the Emergency Department to Intensive Care Units (ICUs). One of the team members, Selwyn Rogers, Director of the Surgical Intensive Care Unit (SICU) at Brigham and Women's... View Details
Keywords: Change Management; Health Care and Treatment; Service Operations; Business Processes; Performance Productivity; Conflict and Resolution; Health Industry; Massachusetts
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  • May 2010
  • Article

Modern Management: Good for the Environment or Just Hot Air?

By: Nicholas Bloom, Christos Genakos, Ralf Martin and Raffaella Sadun
We use an innovative methodology to measure management practices in over 300 manufacturing firms in the U.K. We then match this management data to production and energy usage information for establishments owned by these firms. We find that establishments in better... View Details
Keywords: Energy Conservation; Management Practices and Processes; Performance Productivity; Environmental Sustainability; Pollutants; Manufacturing Industry; United Kingdom
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  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

August 2018 Negotiation and Conflict Management Research Raiffa Transformed the Field of Negotiation—and Me By: Bazerman, Max Abstract—Howard Raiffa was a role model, friend, View Details
Keywords: by Sean Silverthorne
  • October 2023 (Revised November 2023)
  • Case

Recycle & Re-Match: The Future of Soccer Turfs

By: George Serafeim, Lena Duchene and Carlota Moniz
By August 2023, Re-Match, an artificial turf waste-to-value company, had operations in Denmark and the Netherlands and had recycled over 160,000 tons of waste and plastic fiber. With recent capital injection from the VC firm Verdane and a dual revenue business model,... View Details
Keywords: Carbon Emissions; Carbon Abatement; Sustainability; Recycling; Waste Management; Technology; Entrepreneurial Management; Business Growth and Maturation; Business Model; Decisions; Energy Conservation; Investment Return; Profit; Technological Innovation; Patents; Growth and Development Strategy; Market Entry and Exit; Digital Platforms; Wastes and Waste Processing; Business Strategy; Competition; Expansion; Technology Adoption; Sports; Environmental Sustainability; Entrepreneurship; Green Technology Industry; Service Industry; Manufacturing Industry; Rubber Industry; Sports Industry; Denmark; Netherlands; France; United States; Pennsylvania; Europe
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  • Web

Porter Prize Japan - Institute For Strategy And Competitiveness

published in the 1990 book The Competitive Advantage of Nations . The book Can Japan Compete? , which was selected as one of the top three non-fiction books of 2000 by The Economist , was co-authored by Michael Porter and Hirotaka... View Details
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

hospitals, and physicians to become more accountable for patient outcomes and total costs. The case describes new forms of partnerships for therapy optimization, management of... View Details
Keywords: Dina Gerdeman