Life Time Value - Publications - Faculty & Research

03 Dec 2014
What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

that "the true 'jerk' is the manager who is unable to fuse this talent into the organization The task of management would be simple if only 'easy' people were involved." A number of suggestions were put forth for ways to tap into the View Details

Keywords: by James Heskett

01 Jun 2023
News

From Big Pharma to Startup

valued most from the fellowship program—and from my time at HBS—is the cohort of peer founders and the ability to compare notes and share stories and challenges.” HEALTH CARE AND View Details

Keywords: April White

12 May 2021
News

The First Five Years: Sophie Bai (MBA 2020)

the time.” SB: “We both screamed over the phone to express how shocked we were! Later in the conversation, Brianna asked me to keep the HBS packet until she moved to Boston. We also added each other on WeChat after the phone call.” Two weeks later, Sophie and Brianna... View Details

Web

Online Management Course | HBS Online

Networking Group and gain exclusive access to events and other networking opportunities. Description of silent animated video above: Learner types an answer in the discussion board in response to a peer's question Immerse yourself in real-world, case-based examples... View Details

07 Jul 2011
What Do You Think?

So We Adapt. What’s the Downside?

Summing Up Adaptability and commitment are complementary concepts, appropriate in different situations, over different time periods, and in response to different challenges. That's the general sense that one gets in reading over the... View Details

Keywords: by Jim Heskett

Web

HBS Entrepreneurship Summit - Alumni

Getting to Product Market Fit Hiring Fast and Firing Faster Life as an Entrepreneur Managing Growth vs. Profitability Managing Pivots and Setbacks Negotiating Partnerships Builders - Small Group Discussions: Builder/Founder Relationships... View Details

Profile

Rachel H Chung

Why did you choose this path at this point in time? I wanted to take time to step back and define what “great leadership” looks like to me. At HBS, I witness various forms of leadership through cases, conversations, clubs, and projects... View Details

16 May 2023
Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2)

journey, to continue reconciling the two, embracing my identity, telling my story, and encouraging others to do the same. As I graduate from HBS, I’m looking most forward to spending time with my parents (the ones who had the courage to... View Details

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

in part because they typically occur at an earlier stage in an industry's life cycle. Many industries exist for a long time in a fragmented state: local businesses stay local, and no company becomes dominant... View Details

Keywords: by Joseph L. Bower

05 Apr 2016
First Look

April 5, 2016

mini-corporations that would last for most of the school year and would compete to sell goods or services. The learn-by-doing program gave teenagers the chance to prepare for corporate life by experiencing different positions within the... View Details

Keywords: Sean Silverthlorne

26 Jan 2016
First Look

January 26, 2016

overseeing them as loci of production, managers help to realize important market-specific social values. These values in turn ground responsibilities on the part of managers to pursue specific ends. By framing managerial responsibility in... View Details

Keywords: Sean Silverthorne

Web

Virtual Job Search Teams - Alumni

cover in each session: Session 1: Introductions, Share Career & Life Criteria, and Your Marketing Plan Session 2: Positioning Statement & Branding Session 3: Informational Conversations & Energizing Your Networks Session 4:... View Details

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

replacing one toxic worker, which is almost double the figure a company gains from hiring a “superstar.” A superstar in the top 1 percent of performers adds $5,303 in increased performance to a company’s profit, Minor’s paper Toxic Workers shows. “Every View Details

Keywords: by Roberta Holland

Profile

Cait Haught

case method. I visited two to three other business schools, and the classroom experience at HBS ranked thousands of times better. The professors are really good teachers who are passionate about their students. The case method brings... View Details

Keywords: Financial Services

15 May 2007
First Look

First Look: May 15, 2007

Working PapersI'll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders Authors:Todd Rogers, Katherine L. Milkman, and Max H. Bazerman Abstract How do decisions for the near future... View Details

Keywords: Martha Lagace

Web

Research - Behavioral Finance & Financial Stability

expectations into a standard setting of price formation in which investors learn about the fundamental value of an asset and trade it. They study the interaction of diagnostic expectations with learning from prices and speculation (buying... View Details

October 2016 (Revised November 2016)
Case

DO & CO: Gourmet Entertainment

By: Juan Alcácer and Esel Çekin

This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding new brands to its portfolio. The company had $1 billion in revenues in 2015 from its three divisions: airline... View Details

Citation

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01 Mar 2024
News

Alumni and Faculty Books and Podcasts

Ukraine and the fighting in Israel and Gaza. Mason Wright fears MI6 may try to drag him and Kelly back in as global strife continues to spread, but he’s more focused on keeping his marriage and his life from falling apart. On the surface... View Details

Keywords: Publishing Industries (except Internet); Information

23 May 2019
News

Tracy P. Palandjian, MBA 1997

Bond CEO and Cofounder, Social Finance Tracy Palandjian attributes her instincts as a social entrepreneur to her Chinese upbringing. “Master the basics, then innovate,” “Waste nothing,” and “Distance tests the strength of horses; time... View Details

Keywords: Susan Young

Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Time allocation exercise Identify key contextual factors shaping your organization Video upload: Record yourself communicating direction and evaluate the effectiveness of you and your peers’ communication techniques Generate a three-year... View Details

Publications