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- All HBS Web
(2,311)
- People (2)
- News (250)
- Research (1,823)
- Events (12)
- Multimedia (5)
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- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
segmentation schemes haven't fared much better." Instead, Treacy advises us to keep our eye on the goal of delivering product or service value as a means to retain our customer base rather than emphasizing loyalty schemes that utilize special View Details
Keywords: by James Heskett
- 04 Jan 2012
- What Do You Think?
Income Inequality: What’s the Right Amount?
from 0 to 100 for these two extremes. Some inequality may be necessary to incentives for work and investment. But some equality is necessary if markets are to be created that... View Details
Keywords: by Jim Heskett
- 13 Nov 2000
- Research & Ideas
Corporate Venturing: Entrepreneurship on the Inside
integrated back in. "But to try to take your core business, if your market's going through a fundamental shift, and migrate it on the fly without separating it out is a very big challenge." Incentive structure is a big issue... View Details
Keywords: by Kenneth Liss
- 12 Feb 2013
- First Look
First Look: Feb. 12
the market potential for the new product, and two competitive incentives arise for the incumbent: it can discourage entry through preemptive communication or by remaining... View Details
Keywords: Sean Silverthorne
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
virtually mandates changes to contracts as requirements are added or changed; and financial incentives that reward lowball contractor bids and provide negative sanctions for failing to spend all the... View Details
- 07 Aug 2009
- What Do You Think?
Why Can’t Americans Get Health Care Right?
achieved is in question. Where, for example, should fiat or regulation ("push"), incentives or subsidies ("pull"), or the provision of new information, education, or even competitive... View Details
- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
markets have become more pervasive, firms have used them badly. Two, we have seen leaders substitute market-based incentives for judgment and for standards where they... View Details
Keywords: by Kim B. Clark
- 03 Feb 2016
- What Do You Think?
How Do You Hire an 'Impostor'?
however, succeeded in completing their MBAs with honors. They used the phenomenon as an incentive to succeed, setting high standards for performance and worrying about being under-prepared. They were (and... View Details
Keywords: by James Heskett
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
international expansion strategy. Despite significant progress in the literature, we have identified three areas for extension and enhancement in understanding strategy beyond markets. First, we currently have limited understanding of the... View Details
Keywords: Sean Silverthorne
- 24 Sep 2014
- Op-Ed
Tackling Climate Change Will Cost Less Than We Think
No one knows how much it will cost to keep the risks of significant climate disruption to a reasonable level. One commonly cited estimate puts the cost at roughly 1 percent of world GDP a year, or about $840 billion. This is a large number, but it seems smaller when... View Details
- 15 Aug 2006
- First Look
First Look: August 15, 2006
Working PapersOptimal Reserve Management and Sovereign Debt Authors:Laura Alfaro and Fabio Kanczuk Abstract Most models currently used to determine optimal foreign reserve holdings take the level of international debt as given. However, given the sovereign's... View Details
Keywords: Sean Silverthorne
- 23 Jan 2007
- First Look
First Look: January 23, 2007
Controlling for alternative drivers of sales and inventory shrinkage, we find this change in incentive design to be associated with a profit improvement of 4.2% of sales. This work indicates that altering... View Details
Keywords: Martha Lagace
- 30 Apr 2014
- Research & Ideas
Venture Investors Prefer Funding Handsome Men
two entrepreneurial pitch videos online. In each case, one of the pitches had won funding in real life. Participants in the experiment, roughly half of whom were women, were tasked with guessing the actual winner, with the incentive of a... View Details
- 25 Sep 2017
- Research & Ideas
Why Politics is Failing America, and What Business Can Do To Help
finds, is that it offers the key actors no incentive to change their behavior. After all, why would they when it’s working great for their interests? Worst of all, the authors said, there’s no... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 28 Feb 2011
- Research & Ideas
The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior
In trying to encourage good moral conduct, it's common for a company to come up with a list of don'ts—wording policies such that they focus on unethical behavior employees should avoid rather than on ethical acts they should strive to... View Details
Keywords: by Carmen Nobel
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
their work," says Amabile, a professor in the Entrepreneurial Management Unit at Harvard Business School. (Kramer, a developmental psychologist, is her husband.) To prepare for the book, Amabile and Kramer collected confidential,... View Details
Keywords: by Carmen Nobel
- 01 Aug 2018
- What Do You Think?
Are Free Trade and Free Markets Quaint Ideas From the Past?
improved job training and relocation incentives for workers, he sees a future of continued market expansion, business profitability, greater social equality, and the increased social stability that this can... View Details
Keywords: by James Heskett
- 31 Mar 2014
- Research & Ideas
Encouraging Niche Content in an Ad-Driven World
that could also make niche content more profitable, according to researchers Feng Zhu and Monic Sun. "Many media scholars think this revenue model is detrimental to society because it provides incentive View Details
- 10 Jun 2015
- Research & Ideas
The Transparency Revolution in Corporate Reporting
markets will provide incentives for companies to behave responsibly and companies will exhibit those behaviors because they'll have lower costs if they do. But that will depend on organizations like SASB,... View Details
Keywords: Re: George Serafeim
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
more counterintuitive, says Ngwe. According to his research, VIP shoppers were less sensitive to paying a higher shipping fee, presumably because their desire for the products was stronger. "Whereas online sellers might think of a... View Details