Publications

Research Summary

Optimal Contracting with Reciprocal Agents

(with Florian Englmaier) (Job Market Paper)

Abstract: Empirically, compensation systems often seem to generate substantial effort despite weak incentives. We consider reciprocal motivations as a source of incentives. We solve for the optimal... View Details

11 Jun 2025
Blog Post

Alumni Career Video | Nicole Ledoux (MBA 2008)

try { var kalturaPlayer = KalturaPlayer.setup({ targetId: "kaltura_player_903895386", provider: { partnerId: 1423662, uiConfId: 56210002 } }); kalturaPlayer.loadMedia({entryId: '1_0j8xhz4r'}); } catch (e) { console.error(e.message) } Nicole Ledoux (MBA 2008) shares how... View Details

Program

Risk Management for Corporate Leaders—Virtual

operations during crisis situations Create long-term opportunities from short-term risks Attend with your team Conduct daily debriefs among participating team members to reflect after each session Participate as a group in a comprehensive immersive learning View Details

2022
Article

When Regular Meets Remarkable: Awe as a Link between Routine Work and Meaningful Self-narratives

By: Elizabeth Sheprow and Spencer Harrison

Daily narratives of work can include a mix of ordinary actions and awe-inspiring moments that reveal a vaster, more meaningful reality. When awe is experienced in the context of work, it can prompt self-referential sensemaking about what these experiences mean for the... View Details

Keywords: Narratives; Meaning; Qualitative Method; Emotions; Identity; Employment

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December 10, 2024
Article

Is Your Company’s Problem Complicated? Or Complex?

By: Nitin Nohria, Bill George and Kayti Stanley

Complicated problems, which can be solved with systematic approaches, are different from complex problems, which require adaptive strategies and continuous learning. Many leaders conflate the two types, have more experience with complicated problems, and therefore may... View Details

Keywords: Complexity; Adaptation; Leadership; Problems and Challenges

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October 1978 (Revised December 1980)
Case

Club Mediterranee

Focuses on Club Med's strategy in the U.S. market. The experience of Club Med is largely among Europeans, but the Club has attracted young, single U.S. tourists to its Caribbean resorts. Should Club Med attempt to attract other market segments? What should its growth... View Details

Keywords: Marketing Strategy; Growth and Development Strategy; Tourism Industry; United States; Europe

July 1995
Background Note

Managerial Effectiveness and Diversity: Individual Choices

Provides an introduction to the key concepts and questions individuals encounter in a diverse workplace. These concepts and questions are organized around three critical interactions and experiences in any individual's career: entry into an organization or work group;... View Details

Keywords: Management; Diversity

24 Jan 2022
News

How B2B Businesses Can Get Omnichannel Sales Right

01 Mar 2021
News

HBS Announces Spring 2021 Cohort of Executive Fellows

03 Apr 2019
News

Do Your Experiential Marketing Moves Produce Enough ROI?

10 Jul 2023
Video

Raising Capital as an Underestimated Entrepreneur

05 May 2022
Blog Post

Celebrating Asian American & Pacific Islander Heritage Month at HBS

and diversity of the AAPI experience and inspire hope for a world of empathy, compassion, and courage. Keven Wang (MBA 2022) October 31, 2001. For the first time in my life, I stepped foot onto a land I did not call my own. To give me a... View Details

March 1997 (Revised March 1997)
Case

Business Teams at Rubbermaid, Inc.

By: Teresa M. Amabile and Dean Whitney

Rubbermaid, a consumer-products company widely praised for its innovation, has instituted a company-wide experiment to stimulate innovation even further. The experiment consists of creating small cross-functional business teams within each division, with each team... View Details

Keywords: Organizational Change and Adaptation; Innovation Strategy; Groups and Teams; Innovation and Management; Corporate Entrepreneurship; Consumer Products Industry; United States

26 Jun 2015
Video

Into the FIELD

2012
Chapter

Creating Leaders: An Ontological/Phenomenological Model

By: Michael C. Jensen, Werner Erhard and Kari L. Granger

The sole objective of our ontological/phenomenological approach to creating leaders is to leave students actually being leaders and exercising leadership effectively as their natural self-expression. By "natural self-expression" we mean a way of being and acting in any... View Details

Keywords: Leadership Development; Attitudes; Behavior; Experience and Expertise; Knowledge Acquisition