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  • All HBS Web  (11,648)
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  • 01 Dec 2010
  • News

Money and Markets Dominate New Course Offerings

Subjects related to globalization and finance top the list of courses added this year to the elective curriculum for second-year MBA students. Notably, seven of the twelve new offerings are half-courses that require only fifteen sessions... View Details
Keywords: curriculum
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

focus. The theory includes many realistic elements such as salespeople’s multi-dimensional effort, heterogeneity in ability, product focus, and forward-looking behavior. We test our theory through a field View Details
Keywords: Dina Gerdeman
  • 12 Feb 2014
  • Working Paper Summaries

Management Practices, Relational Contracts, and the Decline of General Motors

Keywords: by Susan Helper & Rebecca Henderson; Auto
  • 2015
  • Book

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

By: James L. Heskett, W. Earl Sasser and Leonard A. Schlesinger
Based on decades of collective field experiences, the authors present anecdotal evidence in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure... View Details
Keywords: Management; Leadership; Service Operations; Service Delivery
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Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms. Oakland, CA: Berrett-Koehler Publishers, 2015.
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

dollars. This creates a direct connection between U.S. monetary policy and EME credit cycles. We estimate that over a typical U.S. monetary easing cycle, EME borrowers experience a 32-percentage-point... View Details
Keywords: Dina Gerdeman
  • 05 Dec 2016
  • Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

transmission on a car works great. Lying by omission involves holding back relevant information—for example, by failing to mention any information about a faulty transmission. The researchers conducted two pilot studies and six View Details
Keywords: by Dina Gerdeman
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

suggest that in many commonly regulated markets in which firms share similar cost structures, firms are likely to experience incentives to ratchet down and delay the introduction of innovative products. The... View Details
Keywords: Dina Gerdeman
  • 18 Aug 2015
  • News

And Now, a Word from Our Graduates

Keywords: alumni; Business Schools & Computer & Management Training; Educational Services
  • 23 Jan 2014
  • Working Paper Summaries

Tommy Koh: Background and Major Accomplishments of the ’Great Negotiator, 2014

Keywords: by James K. Sebenius & Laurence A. Green
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

research on potential employers. 19. The Next Marketing Challenge: Selling to 'Simplifiers' The mass consumption of the 1990s is fast fading in the rearview mirror. Now a growing number of people want to declutter their lives and invest... View Details
Keywords: by Staff
  • 23 Apr 2018
  • News

Governor Baker Swears In New Commission on Digital Innovation and Lifelong Learning

  • 28 Aug 2018
  • News

And Now, a Word from Our Graduates

Keywords: Business Schools & Computer & Management Training; Educational Services
  • 31 Oct 2023

The Value of an MBA in Tech, Entrepreneurship, and Venture Capital

Do you currently work in tech, entrepreneurship, or venture capital? Or, do you aspire to work in these dynamic sectors in the future? If you find yourself in either of these categories, we invite you to join a panel of HBS students and... View Details
  • 26 Jul 2016
  • Working Paper Summaries

The Impact of the Entry of Biosimilars: Evidence from Europe

Keywords: by Fiona Scott Morton, Ariel Dora Stern, and Scott Stern; Health; Biotechnology; Pharmaceutical
  • 01 Nov 2019
  • Blog Post

Confronting Climate Change in the Classroom and Beyond

learning experiences of every MBA student. Add in the Executive Education Agribusiness seminar, student sustainability associates, a climate-change focused alumni network, two new HarvardX courses, and a... View Details
  • 03 May 2024
  • Blog Post

From Harvard to Miss New Jersey: A Journey of Perseverance and Self-Belief

experience attending this program. How did you hear about the Summer Venture in Management Program (SVMP)? I first learned about Harvard Business School’s Summer Venture in Management Program during my freshman year of college. A few... View Details
  • July 2019
  • Article

'Forward Flow': A New Measure to Quantify Free Thought and Predict Creativity

By: Kurt Gray, Stephen Anderson, Eric Evan Chen, John Michael Kelly, Michael S. Christian, John Patrick, Laura Huang, Yoed N. Kenett and Kevin Lewis
When the human mind is free to roam, its subjective experience is characterized by a continuously evolving stream of thought. Although there is a technique that captures people’s streams of free thought—free association—its utility for scientific research is undermined... View Details
Keywords: Cognition and Thinking; Creativity; Forecasting and Prediction
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Gray, Kurt, Stephen Anderson, Eric Evan Chen, John Michael Kelly, Michael S. Christian, John Patrick, Laura Huang, Yoed N. Kenett, and Kevin Lewis. "'Forward Flow': A New Measure to Quantify Free Thought and Predict Creativity." American Psychologist 74, no. 5 (July 2019): 539–554.
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

at the Wharton School of the University of Pennsylvania. He teamed with Wharton Professor Katherine L. Milkman (DBA 2009) and Wharton doctoral candidate Erika L. Kirgios, who led the research. They conducted six View Details
Keywords: by Danielle Kost
  • 26 Mar 2020
  • News

Oprah Winfrey and the Power of Empathy

  • 01 Jun 2017
  • News

Alumni and Faculty Books for June 2017

literary journey to far-flung places around the globe to uncover the forces that are disrupting the status quo and driving change. His travel experiences illustrate how the stage is being set for even... View Details
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