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- All HBS Web
(4,083)
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- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
limited to the Mac and it had to become a PC peripheral as well. Once he made the move to the PC market, he created the potential to access a much broader market than his core customer base. The Apple core customer base today is only about 8 million active users, in a... View Details
Keywords: by Sean Silverthorne
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
arbitrariness of the set. Drawing on Gestalt psychology, we develop a conceptual account that predicts what will—and will not—act as a pseudo-set and defines the psychological process through which these pseudo-sets affect behavior,... View Details
Keywords: Carmen Nobel
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
case:https://cb.hbsp.harvard.edu/cbmp/product/817088-PDF-ENG Harvard Business School Case 316-112 Health Systems in the Developing World This note offers an approach to the evaluation of health care markets... View Details
Keywords: Sean Silverthorne
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched... View Details
- 10 Apr 2006
- Research & Ideas
Lessons from the Browser Wars
indirect. While end-users don't know which browser other users are using, the developers of the content that make the browser so useful do care that everyone is using a similar browser. Q: So Firefox and other new browsers, no matter that... View Details
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
experience, can do this with a high degree of informational accuracy, calm, and safety.” In 2013 in Liberia, ahead of the heaviest part of the Ebola crisis, some 79 percent of health care spending came from overseas development... View Details
- 12 Feb 2014
- Research & Ideas
Private Sector, Public Good
board and do their part. During visits to companies, she said, executives always stress the money-making part of business. But during social get-togethers with these same executives, they admit to also being worried about the world and... View Details
Keywords: by Dina Gerdeman
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
offerings and consumer needs has been challenging the effectiveness of both mechanisms. Q: What kinds of consumer habits does consumer empowerment work against? A: Consumers typically tend to adopt ritual lifestyles, and to develop... View Details
Keywords: by Martha Lagace
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
together effectively is the key to developing world class service delivery." The results of their research not only illustrate the relationships among the elements, but also highlight various factors... View Details
- 15 Sep 2008
- Research & Ideas
The Coming Transformation of Social Enterprise
Jim Austin, picked by Dean John McArthur to lead the new initiative, saw the potential for research, curriculum, and career development around the challenges of social enterprises, including both nonprofit and for-profit organizations.... View Details
Keywords: by Roger Thompson
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
checkout counter. Similarly, IBM developed a video camera that could recognize a retailer's best customers as they walked into the store so that salespeople could offer outstanding personalized service. Unfortunately, shoppers felt it was... View Details
- 11 Jan 2011
- First Look
First Look: Jan. 11
the most daunting challenges of leadership. Publisher Link: http://hbr.org/product/being-the-boss-the-3-imperatives-for-becoming-a-gr/an/12285-HBK-ENG Building World Class Universities in Asia Author:D. Quinn Mills... View Details
Keywords: Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
or is the phenomenon evident in other developed economies-such as Australia? We assessed Australians' perceived and ideal wealth distributions and compared them to the actual wealth distribution. Although the United States and Australia... View Details
Keywords: Sean Silverthorne
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
is the best option we have to avoid the adversarialism of what we call the transaction crisis. But self-support takes a lot of time. In a commercial world based on advocacy instead of adversarialism, our choices will change. In a... View Details
Keywords: by Martha Lagace
- 10 Jun 2014
- First Look
First Look: June 10
increasing in the "strength" (i.e., relative presence) of related industries. Building on Porter (1998, 2003), we develop a systematic empirical framework to analyze the role of regional clusters-groups of closely related... View Details
Keywords: Sean Silverthorne
- 04 Dec 2012
- First Look
First Look: December 4
the detrimental effects of each trigger. We conclude by discussing implications and recommendations for organizational scholars to take a more integrative approach to developing and evaluating theory about unethical behavior. Learning... View Details
Keywords: Carmen Nobel
- 14 Apr 2015
- First Look
First Look: April 14
In 2013 Ning Tang, who in 2006 founded CreditEase as a broker of P2P loans to unbanked individuals and small businesses in China, confronts the challenges of rapid growth and expansion in a changing regulatory environment. CreditEase needs to View Details
Keywords: Sean Silverthorne
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
up. With firsthand experience both in a world of no competition and in one of intense competition, he is decidedly in favor of the latter. A strong, innovative competitor "makes you more efficient in operations and more creative in... View Details
Keywords: by David Stauffer
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
Lauder, founded Estée Lauder Cosmetics. By the time she retired from public life in the mid-1990s, this company had become one of the largest cosmetics manufacturers in the world and was recognized as one of the leading players in the... View Details
- 11 Feb 2014
- First Look
First Look: February 11
from the athenahealth practice management system and EHR task logs. Methods: We developed monthly measures of EHR use and delegation to support staff from task logs. Productivity was measured using work relative value units (RVUs). Using... View Details
Keywords: Sean Silverthorne