professional service firms - Publications - Faculty & Research

18 Apr 2023
Research & Ideas

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details

Keywords: by Barbara DeLollis; Financial Services; Mining

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General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

reputation and expertise, while expanding its client base. During this period, Lehman Brothers was appointed the Fiscal Agent of Alabama. In this capacity, its first venture into municipal financing, the firm sold state bonds as way to... View Details

March 2016
Case

Residency Select or J3Personica?

By: William Kerr and Kathryn S. Roloff

Residency Select, LLC provides psychometric assessments for matching medical students to residency programs. After a series of successful pilots, founder Alan Friedman is considering whether to continue developing his offerings in this area, or whether to expand into... View Details

Keywords: Marketplace Matching; Expansion; Higher Education; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Service Industry

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18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

curtailing the use of such agreements. Andy Wu, an assistant professor in the Strategy Unit at Harvard Business School, is an entrepreneur and startup advisor who now researches how technology firms organize and mobilize resources to grow... View Details

Keywords: by Kristen Senz; Technology

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

themselves and their investors. There's another surprise in the research: short-termism might not be as widespread as we think, and a substantial number of corporations are rising to the challenge. "One important takeaway is that firms... View Details

Keywords: by Sean Silverthorne; Financial Services

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Health Care - Faculty & Research

too often, when graduates of these programs enter the workforce, they find themselves unequipped to meet the challenges for innovation of 21st century health care. December 2014 Article No Margin, No Mission? A Field Experiment on Incentives for Public View Details

06 Jun 2018
Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

because those agents deciding to leave had other options. For instance, customer service reps at a nearby call center for a global entertainment provider earned $15 an hour when first hired, and $.50 raises every six months. “While the... View Details

Keywords: by Rachel Layne

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

assistant professor of finance at Harvard Business School. When they do find out, they often want to sue, but they can’t. Financial services companies require customers to waive their right to litigate and instead resolve their disputes... View Details

Keywords: by Danielle Kost; Financial Services

26 Aug 2024
Blog Post

HBS Lingo 101

cold calls a student to open up the case. Students never know which day or class they will be cold-called in! This has become such a cornerstone of the HBS experience that there is now a Cold Call Podcast. CPD: CPD is the Career and View Details

08 Dec 2011
Working Paper Summaries

Are There Too Many Safe Securities? Securitization and the Incentives for Information Production

Keywords: by Samuel G. Hanson & Adi Sunderam; Financial Services

October 2008
Case

Tegan c.c.c.

Examines a struggling IT outsourcing project from the perspective of the customer--Tegan. It should be used in conjunction with Hrad Technika (9-609-039), which illustrates the supplier's point of view. When Tegan, a Welsh toy distributor, outsources the development of... View Details

Keywords: Job Cuts and Outsourcing; Information Technology; Service Operations; Business Processes; Information Technology Industry; Wales; Czech Republic

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15 Jul 2013
Research & Ideas

Five Imperatives for Improving Health Care

actually become their own providers with respect to many issues." Integrating new approaches into established organizations: Still, survey respondents stressed the importance of established firms and hospitals in fostering... View Details

Keywords: by Carmen Nobel; Health

14 Apr 2009
First Look

First Look: April 14, 2009

consumers to purchase more than one brand. When consumers purchase all varieties from which they derive non-negative net utility, there is no competition, so that each firm behaves like an unconstrained monopolist. When each consumer is... View Details

Keywords: Martha Lagace

19 Apr 2010
Research & Ideas

The History of Beauty

many small and often family-owned firms whose stories are hard to reconstruct. The industry as a whole is well known to be secretive—after all, its foundations rest heavily on mystique. And then there is the frequently observed gender... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics

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Donor Societies - Alumni

please email pg@hbs.edu so we can welcome you to the Society. Membership Offerings Recognition in HBS publications Invitations to selected events and programs Professional, personalized planned giving services Introducing the John C.... View Details

28 Jan 2016
Blog Post

Why Get an MBA?

has done an admirable job seamlessly integrating this kind of content into the curriculum. I’m a firm believer that sessions like this today will pay great dividends in the future as my classmates and I navigate this growingly complex... View Details

12 Sep 2006
First Look

First Look: September 12, 2006

small open economy, final goods production is carried out by foreign and domestic firms, which compete for skilled labor, unskilled labor, and intermediate products. To operate a firm in the intermediate goods sector, entrepreneurs must... View Details

Keywords: Sean Silverthorne

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

organizations in private industry could learn from the example of Data.gov to the extent of unlocking data from individual silos in their firm even though data remain protected within firewalls. HBS assistant professor Karim R. Lakhani,... View Details

Keywords: by Martha Lagace; Technology

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Women at HBS - Alumni

HBS alumni with tools to enhance their professional skills. Baker for Business – This three-tiered service (self-service; assisted search; and fee-based research services) combines the talent and expertise... View Details

09 Dec 2008
First Look

First Look: December 9, 2008

of Wall Street rather than developing nations. And the crisis raises questions about the development policies of Asian nations: Did too-close "crony" relations between politicians and owners of major banks or firms pave the way... View Details