Publications

07 Oct 2008
First Look

First Look: October 7, 2008

jurisdiction, and therefore protection, of the states involved. Intergovernmental organizations (IGOs), whose members are states, represent an important attempt to span this abyss. IGOs are mandated variously to smooth economic transactions, facilitate global... View Details

Keywords: Martha Lagace

30 Aug 2006
Op-Ed

The Compensation Game

of board membership, combined with the small size of the overall director community, results in a closed culture among people who share many relationships: those with whom board members are economically involved are the same as those with... View Details

Keywords: by Lucian Bebchuk & Rakesh Khurana

01 Dec 2022
News

The Potential of Business to Improve Lives

address injustice, inequality, discrimination, and lack of diversity. You have to look at everything that happens in an organization, from hiring to development, promotion, retention, and leadership,” she says. Developing effective approaches to View Details

Keywords: April White

September 2009 (Revised December 2011)
Teaching Note

IBM Values and Corporate Citizenship (TN)

By: Rosabeth M. Kanter and Matthew Bird

Teaching Note for [308106]. View Details

Keywords: Corporate Social Responsibility and Impact; Transformation; Fairness; Innovation and Invention; Value; Global Range; Organizational Culture; Information Technology Industry; Computer Industry

January 2018
Supplement

Scaling Swagbucks (B)

By: Jeffrey F. Rayport and Matthew G. Preble

“Swagbucks (B),” HBS No. 817123, picks up in mid-2014 following the events described in “Swagbucks (A),” HBS No 817122. Davis and Gorowitz were successful in their efforts to position the company for scale without negatively affecting the company’s foundational... View Details

Keywords: Loyalty Management; Scaling; Scale; Entrepreneurship; Human Resources; Employees; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Leading Change; Growth Management; Religion; Information Technology; Internet and the Web; Transition; Leadership; Web Services Industry; Technology Industry

April 2025
Case

Netflix in 2024

By: Jan Rivkin and David Allen

In 2024, Netflix appeared to emerge victorious from the “streaming wars” that it had waged in recent years with the likes of Disney, Warner Bros. Discovery, Apple, and Amazon. What had allowed Netflix not only to succeed in the streaming wars but also to thrive for... View Details

Keywords: Entertainment; Film Entertainment; Television Entertainment; Digital Platforms; Internet and the Web; Organizational Culture; Strategy; Adaptation; Business Strategy; Entertainment and Recreation Industry; Motion Pictures and Video Industry; United States

14 May 2007
Research & Ideas

The Key to Managing Stars? Think Team

What contributes to an individual's ability to remain a star? To what extent does past star performance predicate future star performance? And to what extent does a key organizational factor—colleague quality—help or hinder the ability to... View Details

Keywords: by Martha Lagace

Web

2023 Symposium - Race, Gender & Equity

Wilson Professor of Business Administration and faculty chair of the HBS Race, Gender & Equity Initiative. She conducts research on race and gender relations in organizations with a focus on organizational change, group dynamics,... View Details

November 2023 (Revised December 2023)
Background Note

Talent Incubator Rankings

By: Boris Groysberg and Sarah L. Abbott

In 2023, The Official Board surveyed 853 executives on the topic of talent incubators/academy companies. Executives were asked to list the top three academy companies within their function, industry, and country. They were also asked: what practices differentiate these... View Details

Keywords: Talent Development And Retention; Hiring; Performance Management; Human Resource Management; Human Capital; Human Resources; Performance; Talent and Talent Management; Organizational Culture

January 1998
Case

Sideco Americana S.A. (C)

By: Lynn S. Paine and Harold F. Hogan Jr

Supplements the (A) case. View Details

Keywords: Change; Organizational Change and Adaptation; Moral Sensibility; Values and Beliefs; Ethics; Culture; Argentina

Find at Harvard

July 2010 (Revised September 2012)
Case

Public Architecture

By: Lakshmi Ramarajan, Christopher Marquis and Bobbi Thomason

Public Architecture is a non-profit architecture company dedicated to creating social and professional change through design for the public good. Public has focused on three strategies to create change: 1) promoting the design community's commitment to pro bono work,... View Details

Keywords: Design; Innovation and Management; Growth and Development Strategy; Corporate Social Responsibility and Impact; Organizational Culture; Organizational Structure; Nonprofit Organizations; Business Strategy; Integration

March 2007
Teaching Note

Understanding Customer Profitability at Charles Schwab (TN)

By: Francisco de Asis Martinez-Jerez

Teaching note to 106002. View Details

Keywords: Customers; Profit; Organizational Change and Adaptation; Organizational Culture; Decision Making; Cost; System; Transformation; Budgets and Budgeting; Performance Evaluation; Financial Services Industry; Web Services Industry

01 Jun 2005
News

Ideas: Books

establishing brand identity, identifying the organizational mission, communicating the meaning of the brand, and leveraging brand values. Organizing Control August Thyssen and the Construction of German Corporate Management by Jeffrey R.... View Details

Keywords: Alfred D. Chandler Jr.; Chandler

September 2006 (Revised November 2007)
Case

Board of Directors of Medtronic, Inc.

By: Jay W. Lorsch and Alexis Chernak

The board of directors of Medtronic, Inc., a company known for its commitment to effective corporate governance, must prepare for the departure of Chairman and CEO Bill George and the retirement of four long-time directors. The company had experienced rapid growth in... View Details

Keywords: Change Management; Corporate Governance; Governing and Advisory Boards; Management Succession; Organizational Culture

September 2003
Module Note

Managing the Competing Goals of Work and Life

By: Leslie A. Perlow

Outlines how instructors can facilitate discussion within the Managing the Competing Goals of Work and Life module to encourage students to begin a process of self-assessment that focuses on personal values, career development needs, and workplace culture. View Details

Keywords: Working Conditions; Goals and Objectives; Organizational Culture; Work-Life Balance; Value